Florida Feedback

FL - 4765 S Semoran Blvd, Orlando - 12/3/15

Rick E. and Jason got me in and out with smiles and personal service and left me with a car I swear is better than the car I brought in. I know it shins like a brand new car!

jay s

FL - 805 E Hibiscus Blvd, Melbourne - 12/3/15

I had paint work done on the front end of my vehicle. They had the vehicle for two days and delivered it as promised and the workmanship was spectacular. They still have great technicians and service personnel here. I am very pleased with the experience. Justin and Fran were a pleasure to deal with and I wish to extend my thanks.

Scott E

FL - 5520 LB McLeod Rd, Orlando - 12/2/15

Outstanding workmanship and above the call for the associate, Nybia M. She went out of her way to make this happen so perfectly.

Ken A

FL - 909 W Amelia St, Orlando - 12/2/15

My whole experience was wonderful. When I stopped by to get an estimate, everyone in the office was friendly and helpful (I was doing a self pay-no insurance). My estimator was Amy F. She was thorough and made me feel very comfortable. She was personable and made me want to do business with Gerber. The work on my car was minor, but I felt just as important as a major job. I would highly recommend Gerber Collision to anyone.

Laurie C

FL - 805 E Hibiscus Blvd, Melbourne - 12/2/15

Used them to fix my hood. It was under warranty through Hyundai. They did an amazing job. They were helpful, efficient and extremely professional. I will use them in the future and recommend them to everyone.

Danielle

FL - 5845 W Tennessee St, Tallahassee - 12/2/15

I love what you did to my vehicle it is like a brand new vehicle.

Malia B

FL - 4319 NW 6th St, Gainesville - 12/2/15

Awesome service. Received multiple text message updates sometimes twice a day notifying us of the progress being made on the repair of our vehicle. My truck looks new again. Very surprised and pleased that my truck was washed and detailed at time of pick up. Thank-you.

Jerry L

FL - 909 W Amelia St, Orlando - 12/1/15

I chose Gerber Collision and Glass and also utilized the Liberty Mutual 'Valet Service Option'. I made extraordinary choices on both decisions. Let me say that nobody likes to be victimized by a 'Smash and Dash' but the combination of Gerber's skill, commitment and professionalism, when combined with Liberty Mutual's consumer friendly policies and procedures, made my horrible situation as painless as possible. It was great to have my rental vehicle delivered to my home and the work done by Gerber was superb ! The repairs were completed earlier than estimated and my car was returned in almost showroom condition. My estimator/service coordinator was MS Amy F. and I have to credit her with much of my positive experience. Amy was extremely professional but low key as well. This put me at ease and I felt that my vehicle was in good hands. You ... could tell that she likes her job and this was reflected in her performance and the expert repairs. Amy kept in touch with me throughout the entire process and facilitated the completion of the project. She constantly inquired about what she could do to make my aggravating and stressful situation better. It is amazing to me that I really feel that Amy cared. This was certainly a first for me when it comes to auto repair. I may have been victimized by a miscreant who hit my vehicle and absconded but that was where my misfortune ended. THANK YOU AMY, GERBER COLLISION AND LIBERTY MUTUAL FOR WORK EXTREMELY WELL DONE ! I know that my car was repaired the right way and your 'Lifetime Warranty' provides me with additional peace of mind for the future. Respectfully, read more

ANDREW C

FL - 420 N Kirkman Rd, Orlando - 12/1/15

The customer service from beginning to end was Phenomenal. I wanted to extend my deepest thank you to the staff; even though your services were provided dating 9/11/15. Till this day I still remember how smooth the whole process was. I will definitely recommend customers to Gerber Collision.

Crystal M

FL - 5520 LB McLeod Rd, Orlando - 11/30/15

Just picked up vehicle today, so I'll need a few days to spend with the vehicle to offer my feedback on workmanship. However, Nybia did a fantastic job handling the estimate and her continued communication while the vehicle was in your shop. I give her 5 stars on customer service. Great employee!!

Ron D

FL - 420 N Kirkman Rd, Orlando - 11/30/15

I couldn't be happier with the service I received from the Kirkman Road shop. Rebecca in particular was an enormous help, walking me through the process and keeping me informed on a regular basis. Having never filed a collision claim or dealt with the ins and outs of insurance claims and liability, I was deeply appreciative of the patience and helpfulness Rebecca showed as she walked me through the process, right down to getting a rental car while ours was in the shop. She was just amazing - helpful, pleasant and patient as a saint! The car was finished a week ahead of schedule and looks great. I would absolutely recommend your service in the future, and will even refer them to Rebecca by name. Thanks for a great experience!

Karin M

FL - 4765 S Semoran Blvd, Orlando - 11/28/15

Went in to have a side mirror replaced. Perfect job and perfect timing. Thanks

Catherine A

FL - 805 E Hibiscus Blvd, Melbourne - 11/28/15

The workmanship and service were outstanding. Shawn as the estimator was very helpful (he even saved us some money by shopping around for the best priced part) and the ladies at the front desk were pleasant and attentive. Highly recommended.

Don S

FL - 9417 Philips Hwy, Jacksonville - 11/27/15

Excellent Job, done on time and within cost. Keep me fully informed of any added work as well as completion schedule. very reliable on delivery time. John K.

JOHN K

FL - 805 E Hibiscus Blvd, Melbourne - 11/25/15

Great service, excellent repair, very professional I highly recommend Gerber for auto repairs.

Robert T