Florida Feedback

FL - 5622 US-19, New Port Richey - 2/7/26

nice staff, good communication

Zach B

FL - 5700 Micco Rd, Sebastian - 2/7/26

very professional and accomodating providing at least 2 calls weekly with up to date progress on repair work...would recommend them going forward...thanks for a great job!

thomas h

FL - 1925 S Woodland Blvd, Deland - 2/7/26

Jonathan was absolutely great , the entire team

Ramona F

FL - 5700 Micco Rd, Sebastian - 2/7/26

Completely satisfied in all aspects of this repair ! ! !

Peter H

FL - 5845 W Tennessee St, Tallahassee - 2/5/26

I don't know if this will even reach the young lady that helped me, but she was the only one there, I popped in for an estimate she seemed super busy was literally answering two gentleman at the same time as she was answering my questions! I want to thank her for taking time to explain and answer all my questions! You were a wonderful example of smiling through the hectic work day! I will be calling my insurance company hope you find the right staff! Five stars!

Clara S

FL - 917A W Oakland Ave, Oakland - 2/2/26

I had significant front end damage to my car from a collision. Gerber in Oakland picked it up for repair. To begin with, all communications were prompt, professional, and polite. The work was completed on time. When I went to pick it up, I found what looked like a brand-new car. It was in pristine condition inside and out--and even under the hood. Obviously, great care had been taken with the repairs and with customer satisfaction. Gerber basically erased the accident which had damaged my vehicle. It drove perfectly, no change at all from pre-accident trips. I am grateful to the personnel at Gerber and wish them the best with their business. We need more places like it which take pride in their work and which are capable of the best results. Thank you, thank you, thank you!

LINDA D W

FL - 2800 Forester Tr, Panama City - 1/31/26

From start to finish, I was very pleased with the entire repair process. From the very knowledgeable lady at the front counter (Ms. Darlyn) to the detailed orientated repair estimator ( Ms. Jessica), I was kept "in the loop" throughout the whole repair process. When they knew something, I knew it. I highly recommend these two ladies to be acknowledged for going over and above what most would have done. I also give a 5 Star recommendation to the Gerber Collision & Glass organization.

Lawrence B

FL - 135 Palmetto Ave, Merritt Island - 1/31/26

This is my second time receiving service and it was even better than the first. Welcome environment, open communication and great results. Sky was always available to answer and went above and beyond to have my car to me on time. As a mother of two small children this is so important to me!

Audrey S

FL - 13081 Metro Pkwy #1, Fort Myers - 1/31/26

Shelby and Jasmine are absolutely fantastic. The custome service was excellent. They kept us informed with regular updates. They even took over our rental contract with enterprise and handled that mess for us as well. Excellent 10 star service.

Christa K

FL - 5622 US-19, New Port Richey - 1/30/26

On time, very clean, very professional, I love it and I'm very happy! 100% recommended !!

Yakira D

FL - 6815 Pensacola Blvd, Pensacola - 1/30/26

Awesome customer service. They did great work and I got my car back in 5 day. Good job everyone!

Lori J

FL - 5700 Micco Rd, Sebastian - 1/30/26

Five out of five stars would highly recommend. Kept me informed the entire way felt like they went above and beyond to make sure my car was in the best shape it's ever been.

Brianna R

FL - 805 E Hibiscus Blvd, Melbourne - 1/29/26

This was my second time using Gerber. Each time has been outstanding...exceptional customer service, exceptional repair. Absolutely recommend them for any and all auto body repairs.

William S

FL - 9002 Adamo Dr, Tampa - 1/28/26

Casey and team did excellent repairs of my vehicle. I was happy with the communication and they set my expectations as to when I would receive my vehicle. They also handled working directly with my claims adjuster and the rental car company.

Douglas J

FL - 2111 Gilliam Lane, Tallahassee - 1/28/26

I submitted a couple of feedbacks some weeks ago that were not too flattering for Gerber Collision and Glass in Tallahassee, FL. Quite simply, I was completely dissatisfied with the service when I had to bring my vehicle back because of a leak in the roof. My car did not leak prior to the tree limb falling, it didn't leak after the tree limb fell before I brought it in to Gerber's, but it leaked as soon as I had the repairs completed. Needless to say, when I returned and informed the staff that there was a leak they looked it over and came back saying it wasn't their fault and I need to see a dealer about it. I was livid and expressed in the feedbacks I submitted earlier. However, a day or so after, I was contacted by Kyle U., Tallahassee are Marketing Manager for Gerber Collision. He listened to my complaint and asked me to bring the car ... in for his crew to look at see what could be done. Right off the bat I felt at ease. he and the staff at Gerber Collision on Gilliam Lane were warm, responsive and respectful. he's the Marketing Manager and he is nor afraid of getting his hands dirty. He got right in there and discovered a possible source for the leak. He explained his plan of action and we agreed to order the parts. Once received I would bring the car in for repairs. When I did bring in the car, he said he would keep me posted on all progress. The area in question was the sunroof and he and the team proceeded to disassemble the roof interior. They performed multiple leak tests and really got outside the box on a few. The leak seen on the original exam by Kyle did not reproduce. I sure some garages would simply have installed the parts anyway and say they fixed it. He conferred with me, made his suggestion, of which I agreed to, and instead of replacing a possibility he recommended we put everything back in the way it was. One of the biggest deals for me was he completely cleaned the interior and roof liner to get the dirt and fingerprints left by the other shop. He went above and beyond to remedy this issue and I'm deeply appreciative of the service he and his team performed. It goes without saying I would strongly recommend this shop for any work you need performed. Kyle U. is his name...remember it! He's an asset! You just don't find people like this anymore...what an exception! Thanks, Kyle! You've won me over and you'll not be forgotten! read more

Mark S