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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 1429 Mechanical Blvd, Garner - 5/14/14

I give Gerber Collision & Glass 5 Stars. I wish I could give them 10 Stars. Kevin was awesome. He was very professional, but made me feel like family. He gave me step by step on how things would go. It went very smooth. I had my car when he said I would have my car. Liberty Mutual is the insurance of the person that hit my car. If I ever need a body shop again it will definitely be Gerber Collision & Glass. Molly in the office was awesome too.

Ruby S

IN - 9429 S Indianapolis Blvd, Highland - 5/14/14

Excellent service. Thorough and detailed with my extensive auto repairs. They were great about calling to update me, regularly on the status of my repairs. Completion of repairs were the best that they could have been. Friendly and courteous staff. I will be recommending Gerber to any one that should be unfortunate and require auto/ glass repair. Thank you

Tracey G

AZ - 7940 E Lakeside Parkway, Tucson - 5/14/14

The customer service at Gerber was outstanding. They did an excellent job on the car. It looks brand new. They communicated the status of the car every couple of days and made sure all my questions were answered.

David P

IN - 7901 Taft St, Merrillville - 5/14/14

Excellent work. My car is beautiful! Like new! Very professional. Nice to see people care about their quality of work!

Betty

IL - 8250 N Skokie Blvd, Skokie - 5/14/14

Where do I begin.. A few months ago I brought my car in because my window wouldn't roll down on my 2004 honda civic. Jason, my service guy, looked at, said no problem, and had it fixed within an hour, no questions asked. I'm back, today, because my lock stopped working on my door. I got a quote from honda that it would be $250 to have it fixed so I came here to get a quote. I set up an appointment and stopped in. I was lucky to have Jason working with me again. He fixed the issue again and saved me a lot of money! Both repairs were done while I waited in the waiting area for the car. And- I got a free car wash both times! I'm so thankful I brought my car here, and even more thankful Jason was my service guy. He is the best. Ask for him if you come to this location!

Brittany L

IL - 3425 N Halsted St, Chicago - 5/14/14

I took our Lexus in for body work, a new front bumper. I asked whether the guys could buff out some unsightly scratches and touch up the paint on the door, and Tom, the service rep, said they would do it for free, as well as buffing any other small scratches they found. When I picked up the car (later the same day, which was miraculous), Tom said that the paint shop crew had felt buffing and touching up would be unsightly, and since they had a little spare time, they had repainted the entire door for free. In addition, they buffed all the small scratches everywhere, making the 2006 car look brand new. They left us a nice note. This was truly thoughtful and extremely professional. I can't praise Gerber, Tom R. and the paint crew enough. You simply don't see this kind of service very often in life (I am 74). Oh, and I offered the paint crew ... a cash tip and Tom said it wasn't necessary -- a thank you was enough. Amazing! read more

John R

NC - 201 Maynard Crossing Ct, Cary - 5/14/14

Everyone did a fantastic job it was awesome. Everyone from the people working the front desk to Reece helping me get a hold of the claims agent that wouldn't reply to anything or just explaining some of the issues with the car to me.

Drew B

MD - 9943 Washington Blvd, Laurel - 5/14/14

Vehicle was ready a full 2 days before estimated completion! Repair is flawless!

Kenneth B

IL - 300 Washington Ave, La Grange - 5/14/14

Gerber took my car right away after the accident and arranged for a loaner....the service was quick and efficient. Due to a couple small mechanical issues we were unable to pick up the car when called, but they corrected the issues quickly. I was very satisfied with the work and the treatment I received!

Wes R

FL - 1011 Blanding Blvd, Orange Park - 5/14/14

2 years ago, I was in an accident where I was hit in the side and my bumper was completely damaged I was referred to Gerber by Kia motors, and two weeks ago I was hit in the back and again I took my car back to Gerber collision. Both times I was attended by Shawn M. and I must say that both times I was given a service of great satisfaction. The only thing I regret is that there is only 5 stars, cause I would rate you 10 stars , the service and work done is of great satisfaction. And I must thank each and everyone for their great work.

Maria R

WA - 21101 Hwy 99 S, Lynnwood - 5/13/14

Cindy, the estimator, was fantastic! From the first time we stepped through the door until I picked up my car yesterday her attentiveness was first class. She kept me informed about the status of the repairs frequently. The work completed on the car is beautiful but Cindy is the real star! Will definitely use the service again when the need arises. Thanks for being a customer-service focused business.

Georganna B

FL - 420 N Kirkman Rd, Orlando - 5/13/14

Silvio V. went above and beyond the call in helping guide my through the process of getting my car repaired and I highly recommend Gerber for collision repairs. They did a great job on my car, I was very pleased when I picked it up.

Lisa T

MD - 9943 Washington Blvd, Laurel - 5/13/14

I just wanted to say that you kept me informed on my vehicle many times an that made me very happy. I just wanted to tell you I am. I can't tell you how much that meant to me. Thank You Very much, an a Great Job.

David M

PA - 153 Pennsylvania 100, Fogelsville - 5/13/14

Thanks for making our college aged son's old Infiniti safe AND pretty again! Great communication during the repair process. His girlfriend needs some work on her car and we're sending her your way!

Stewart R

AZ - 4670 S Palo Verde Rd, Tucson - 5/13/14

God job fast response, almost too fast, I hardly got to drive a great rental car. Thanks guys.

Kenneth A

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