Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
FL - 2120 State Rd 16, St Augustine - 5/15/14
Everything about Gerber was great. The estimate for the body work was accurate and the work was completed on schedule. Ashley B. kept me apprised of the progress. The car looks better than new. In addition, the car was detailed and scratches that were previously present are gone. Robin was very responsive. The overall service was very professional. Thank you so much!
IL - Mobile Glass Services - 5/15/14
Good
AZ - 4670 S Palo Verde Rd, Tucson - 5/15/14
You did a great job. Jenn was very informitive + kept me up to date with the repairs. The repairs were done really fast + the van look great. They even delivered the van back to me witch was nice because I didnt have the time to pick it up. Thank you!
GA - 2395 Cobb Parkway, Kennesaw - 5/15/14
Great customer service. My mother's car had a rub mark from paint on it and we thought the bumper needed to be repainted or replaced because we couldn't clean it. The gentleman in the office that helped us, I'm sorry but I didn't get his name, just went and put some chemical on a rag and hand wiped the surface clean in about a minute. There was no charge and it looked almost new except for the minor scratches embedded in the bumper. He just recommended that we wax the area and we would be all set. We appreciated the honesty and willingness to help even though there was no money to be made on the service. We offered to pay something but he refused to take anything. I would recommend this place to anyone needing a repair.
PA - 153 Pennsylvania 100, Fogelsville - 5/15/14
Could not tell car was ever damaged. Paint blend absolutely beautiful. Car was returned cleaner than when I bought it at the dealership. Excellent friendly, convenient service-would highly recommend to anyone needing repairs.
IL - 300 Washington Ave, La Grange - 5/15/14
Excellent service. Brought my car in for what I thought was a repair related to my collision work done previously. Jason diagnosed the problem quickly (determining it was not related to the original repair). They ordered the part, fixed my car quickly, and dropped my car off at my house later in the day. Jason was extremely friendly and professional. Gerber did a great job!
AZ - 4670 S Palo Verde Rd, Tucson - 5/15/14
WOW!!! The work they did on my 2003 Nissan Murano was amazing way beyond what I had expected, They said the vehicle was going to take several days for some warranty work to be done from oxidation but the work was completed in less then two days, from repairing a dent on the hood to polishing the headlights from our Arizona weather, Mr. Jacques B. and Ms Jennifer R. we're outstanding. Thank you for the excellent customer service
FL - 1040 Sunshine Lane, Altamonte Springs - 5/14/14
This is my first experience with Gerber Collision and I'm very happy with the results. Thanks to Brad for the patience and professionalism He kept me inform of the progress of my car. Great job. My car looks the same way it was before the accident.
IL - 2664 Green Bay Rd, Evanston - 5/14/14
I had such a great experience with Calvin, Rachel and other staff of Gerber. The repair on my car was done well, and finished earlier than promised. It was returned to me clean inside and out. The staff could not have been nicer. I will recommend this shop/location to all that I know. Having an accident and needing car repair is stressful. My experience was much more stress free than I could anticipate.
FL - 3941 W State Rd 46, Sanford - 5/14/14
Very friendly and professional staff. The manager, John, proved to be very knowledgeable and kept his promise. Looking at the car now, you'd never know it had a dent and they gave my car a superb cleaning to boot! Highly recommend them.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/14/14
Brought my car to the 15-501 Durham location in early may, was told it would be ready on 5/14. Got a call on 5/7 or 5/8 that it was ready for pickup - a week early - and the car looks great. They did a really great job on the car and had it back a week early. This branch has some of the best customer service I've ever experienced. I was helped by J.D. and Jennifer (Jessica maybe?) both when I dropped my car off and picked it up. Can't say enough positive things about both. Jennifer is really helpful and comforting on the phone, and has a way of making the customer forget the stress of having to pay for and get a car repaired. I walked in upset and walked out with a smile. J.D. was very professional and knowledgeable, clearly one of the best at the branch. I easily could've mistaken him for the owner because of how skillfully and ... read more
MD - 9943 Washington Blvd, Laurel - 5/14/14
Fast, friendly, efficient. It was a great experience all around.
CO - 4700 Pearl St, Boulder - 5/14/14
Outstanding customer service. Updates appreciated. Quality work.
IL - Mobile Glass Services - 5/14/14
Good job
MD - 8528 Baltimore National Pike, Ellicott City - 5/14/14
After suffering one of the worst experiences of my life, having a deer jump in front of my brand new, 12-day old, 70mph-cruising 2014 convertible Camaro, I enjoyed one of the nicest experiences of my life with Gerber. Matt E. was masterful from the moment he first called me. He set my mind at ease and he delivered everything he said he would. The team that put my car back together perfectly I consider godlike; the car looked as if the accident never happened. Plus, all along Matt kept in touch giving me updates. He made me feel very important and he and the whole staff truly helped me through the crisis. I literally bowed on bended knee to Gerber after seeing the car all fixed. I plan to reward all involved. I can't state firmly enough how satisfied, overwhelmingly pleased, I am with Gerber and Matt's handling of my car. I'd like to think ... read more
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