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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 712 Sunshine Way, Greensboro - 7/6/14

Michael G. and his team did a great on my Hyundai, they did it on time and were very efficient. They were all very courteous from Leslie at the desk to everyone I talked with. I was kept informed of the status of my vehicle at all times. Thanks to you all.

Anthony T

FL - 1011 Blanding Blvd, Orange Park - 7/6/14

I had my car hood and top painted at this location the last week of June. The service was excellent. I got the car back much faster than I had thought and it looks perfect. I could not believe how well it all blended. The customer service and service people were knowledgeable and professional while being friendly. I would recommend your location to anyone. Thanks Gerber!!!!! I am putting my car in this week to have the door fixed.

Patricia C

IN - 9429 S Indianapolis Blvd, Highland - 7/6/14

Service from start to finish was excellent. My car looked brand new.

Teena C

CO - 275 Enterprise Dr, Pueblo West - 7/5/14

They are a # 10 in our book!

Josephine

MD - 8211 Snouffer School Rd, Gaithersburg - 7/5/14

This was the second time we have used Gerber Collision. I was not let down. The Gaithersburg, MD site has a very responsive, professional and respectful team. The workmanship is impeccable. They worked with my insurance company and had my car repaired several days before the promised date.

Barbara F

PA - 153 Pennsylvania 100, Fogelsville - 7/5/14

I had an accident with my wifes' 2014 Kia Optima. Though it was minor, I reported it to my insurance company. They made arrangements for Gerber Collision to do the repairs.I was pleasently surpised when a Gerber representative called my to let me know arrangements had been made with a towing company to get my car to them. This was necessary because the car had a flat tire and Kia does not supply a spare tire. I was assured I would get a call from Gerber when our car arrived at their shop. True to their word, I did get a call advising our car had arrived the safely and intact. This was on a Thursday. I was told that they were completely booked with work and the earliest they would be able to look at our car was on the following Monday. Once again, true to their word, they called on Monday to advise they had looked at the car and they had ... to order parts from Kia to do the repair. On Thursday of the same week I got a call from Gerber stating the work was done and all I had to pay them was the deductable on our insurance policy. They would be open until 5 pm and closed the next day due to the 4th of July holiday. My wife works until 6pm so I had no way of getting to Gerber before they closed. The representative I spoke to said it was ok to pay our deductable over the phone with a credit card and our car would be left outside of their shop for us to pick up at our leisure. Overall our experience with Gerber was excellent. All calls from them were very professional. We would recommend them any time someone has a need for a collision company. read more

Richard X

FL - 1011 Blanding Blvd, Orange Park - 7/5/14

Was very happy with the updates on my car that Shawn M. gave me. I would recommend Gerber Collision to anyone who needs car repairs.

Linda D

IL - 21319 Central Ave, Matteson - 7/5/14

Mario was great to work with! The work was performed very well, and the car was ready when promised. I would definitely recommend Gerber to my friends.

Timothy J

CO - 2228 S Colorado Blvd, Denver - 7/4/14

on several occasions I have dealt with Jake, he is most courteous and helpful, I have always been very satisfied with gerbers work. all the employees go out of their way to be helpful.

Greta B

IL - 2664 Green Bay Rd, Evanston - 7/4/14

What a pleasant experience! Dana provided exceptional customer service (this coming from someone who has been in retail for over 20 years). The repair was done ahead of schedule and the damage repair looked amazing. All my expectations were met or exceeded.

Greg M

AZ - 6108 N Travel Center Dr, Tucson - 7/4/14

Alfie and the rest of the staff were very helpful. With great communication and repairs done by the date they anticipated. I would recommend them to anyone.

Patrick P

MD - 3420 Ellicott Center Dr, Ellicott City - 7/4/14

The best service I have ever had. I have owned Mercedes,BMW and have dealt with all types of service shops. This by far my best

Phil L

IL - 900 E Ogden Ave, Naperville - 7/4/14

Excellent customer service. Gerber contacted me to set up an appointment. The very friendly staff walked me thru the process. The car was completed before the promised date. Joe (the GM?) even offered to help me transfer my items from my rental car. I would have no problem recommending this Gerber to anyone in need of auto body repair.

Victor W

IL - 8250 N Skokie Blvd, Skokie - 7/4/14

Dina did a great job handling issue

Jeff S

NC - 8813 Ice Dr, Raleigh - 7/4/14

From the time I walked in to get an estimate and set up an appointment to bring my car in until I picked up my vehicle I was kept informed of how the repairs were going and when they were expected to be completed. When my car was ready to be picked up they let me know I could leave my rental car at the shop and they would arrange to return it. All of the staff I had contact with were professional, and extremely helpful throughout the process. If I need body work in the future Gerber Collision and glass is where I will bring my car.

Christine D

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