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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

GA - Mobile Glass Services - 7/7/14

Excellent customer service! I went in to get the rubber around my windshield fixed (it had detached at the corner and down along the side). Not only was it fixed at a much cheaper rate quoted...Theresa had my side mirror fixed AND put on my license plate tag at NO charge. Who does that!? If needed, I would definitely return. Nice people and reminds me of how service 'use to be'. I wholeheartedly recommend!

Lugenia

WA - 21101 Hwy 99 S, Lynnwood - 7/7/14

5 Stars

Matt T

IL - 8250 N Skokie Blvd, Skokie - 7/7/14

Everyone at Gerber was excellent from my first phone call until I picked up my car. Jack S. was particularly helpful in helping me and my insurance company understand the extent of the damage. I am impressed with how quickly the excellent work was completed. Thank you for great customer service. A huge thank you to Jack!

Erin A

IL - 8250 N Skokie Blvd, Skokie - 7/7/14

From beginning to end the service was great! Thank you

Rosangela R

IL - 1001 Remington Rd, Schaumburg - 7/7/14

This visit was absolutely flawless!!! Ability to make last minute appt. was very convenient, very prompt and friendly service by the staff. Sarah B. was exceptionally wonderful and was able to assess my needs and provide immediate and excellent service. I am a repeat customer and will continue to be. Highly recommended!!!!!!

Allan

AZ - 4670 S Palo Verde Rd, Tucson - 7/7/14

The team at Gerber were extremely helpful, patient and friendly. Jennifer made sure that we were happy with the service. Jennifer walked us through every job done and went above and beyond her job to make it a great experience. I would definetely recommend Gerber to family and friends and use them for any future needs. Thank you Jennifer and Team for a job well done!! :)

Joseph A

NV - 5947 Boulder Hwy, Las Vegas - 7/7/14

My wife and I would like to commend Stan E. for his expert repair of our vehicle. Our vehicle's front end had been damaged during a sandstorm; &, had a damaged door. When our insurance company advised us to have our car repaired at Gerber Collision & Glass, we were contacted by Stan; and he became our single point of contact. From our initial contact, Stan was most courteous and considerate regarding his detailed explanation of the repairs. Furthermore, he continued to keep us informed of the status of the repairs - to include unforeseen delays. We would like to thank Stan for going out of his way to contact us whenever a previous completion date had to be extended. This timely notice helped us plan accordingly to arrangement for not having our vehicle. Thankfully, Stan called us as soon our car repairs had been ... completed.Additionally, we met with a problem when we arrived to pickup our repaired vehicle. As we were about to drive away, an engine error indicator flashed on. We immediately asked Stan for his advise. Stan told us to not take the vehicle until his team could determine the cause of the error light. Per his advice, we returned home and awaited his call. Later that day Stan called to informed us that his team located a faulty vacuum line associated with one of the spark plug, ignition coils. Stan directed his team to make the necessary repairs; and, then called us to return and pick up the vehicle.Our specific commendation for Stan stems from the fact that his team's repairs did not have anything to do with engine error light. Regardless, he would not let us take the vehicle until the vehicle was completely operational and running safe.We are most pleased with the professional service, and in particular the personal service of Gerber Collision and Glass, and Stan respectively. read more

David S

AZ - 4670 S Palo Verde Rd, Tucson - 7/7/14

If your repair work is the same quality as your customer service, you guys are really impressive! It's been a pleasure talking to Jennifer and the other girls! Thanks!

Laura T

PA - 1000 Meyer Ln, Easton - 7/7/14

I had my car for less than 2 weeks and someone decided to key my vechicle down to the metal- Rich and his team at the Easton location were able to restore it back to its brand new status very quickly.

Beth R

AZ - 4670 S Palo Verde Rd, Tucson - 7/7/14

Great job. Can't tell it was hit.

John-charles A

FL - 909 W Amelia St, Orlando - 7/7/14

My service advisor, Darren, went above and beyond expected customer care. Because Darren was so accommodating to me, I will utilize Gerber for any future needs as well as highly recommend to my friends. The other staff I interacted with was also very kind. The facility is kept super clean as well. Thanks

Lisa A

OK - 11440 E 81st St N, Owasso - 7/7/14

My husband and I were greatly impressed with the prompt service, excellent repair job, and overall courtesy of the people at Gerber's. I have already recommended this shop to one of my friends and I will continue suggesting others to have their car needs met at Gerber's.

Iretha P

IL - 1060 W Huron St, Chicago - 7/7/14

Awesome work ! Very helpful and professional.

Glenn D

IL - 400 W Grand Ave, Elmhurst - 7/6/14

Thanks for the terrific experience in June when you made 3 repairs to my family cars. Each visit was a positive experience for me. Thanks to Paul P. and Diane Z. for excellent customer service each time I contacted you. Thanks for the complimentary ride back home when I dropped off the cars at 7:30am. Thanks for the complimentary coffee each morning. Thanks for the text/e-m updates. I will be sure to tell my friends and neighbors to select Gerber next time they need collision & glass repairs!

Mike F

WA - 821 Central Ave S, Kent - 7/6/14

The first time I called and talked to David (Estimator) explain that I need help for my car to get fix. from there, I knew his customer service was above and beyond. He is very helpful and knowledgeable .When, I finally went to their office other employees are very friendly and warm. It was amazing they were able to fix my car so quick and look so brand new again! They are so fast, quick and reliable.Thank you for your help and your Bless more than you ever know!

Marites B

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