Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
NC - 8813 Ice Dr, Raleigh - 11/13/14
The customer service I received was exceptional, and the repair work was top notch! I hope I don't need any future car repairs, but if I do, I will definitely return to Gerber.
PA - 153 Pennsylvania 100, Fogelsville - 11/13/14
Excellent communication, and outstanding work. Went the extra mile to make sure I was completely satisfied.
FL - 35534 Pure Water Way, Zephyrhills - 11/12/14
Had an all-around great experience at this location. Extremely customer orientated. The workmanship was great. Rylee was most courteous. I will take any future body work to this location.
NC - 3506 Bragg Blvd, Fayetteville - 11/12/14
I want to say that Jennifer and staff were very an professional, keeping me informed on everything that was going on with my vehicle. Keep up the excellent customer service skill. Thumbs up, for a job well done.
NC - 6013 Victory Lane, Concord - 11/12/14
The service was excellent at Gerber. All of the staff was very kind and helpful. Every employee was very welling to go out the way with explaining every detail of the repair. Very fast service!!! I took my car in on a Wednesday, and received it back on that Friday. Great Work, my car looks fantastic!!!!!
AZ - 4670 S Palo Verde Rd, Tucson - 11/12/14
My cars looks great. I will recommend.
AZ - 7940 E Lakeside Parkway, Tucson - 11/12/14
The staff was terrific and everything was fantastic!
FL - 909 W Amelia St, Orlando - 11/12/14
I've just had an all-star+ experience with Gerber Collision & Glass in repairing my rear fender after a car accident. Not only was the staff (Darren R. and office staff) extremely courteous, but they provided timely in-office service and a quick turnaround for repairs (looks like new). I also received excellent support from my insurance company (USAA), conveniently working with Gerber. Enterprise Rental picked me up at Gerber to take me to my rental car, which I then was able to return to Gerber. My experience could not have been better. I told the folks there that it was so pleasant, that it is too bad that I have to have an accident to visit them! You can't go wrong with a USAA-Gerber-Enterprise support system after an accident. Kudos team!
GA - 2441 Cheshire Bridge Rd, Atlanta - 11/12/14
I contacted Gerber last week for repair info. on my Cadillac back passenger window, it would not go up. I spoke with Emily M. and immediately I was impressed with her communication skills. I have been commuting from South Georgia and Emily worked with me to coordinate an effective plan of action. On my way home last week she called and advised that the regulator for the window would have to be ordered and offered to tow the car to my residence in Atlanta at no charge. This really was a gracious offer and I told her I would be back up in Atlanta and would pick it up on 11/10. I went to Gerber yesterday and got my car and to my surprise they had cleaned it up and it looked great!! Emily walked me outside and verified everything had been corrected. I've been around a lot of vendor situations, but this one stands out as most memorable. Emily ... read more
GA - 589 Willow St, Atlanta - 11/12/14
Thank You Gerber Collision for having such awesome employees. I've been to Firestone, Car dealerships, etc; and I've always felt cheated, and not satisfied with their work. Not only was I impressed with the job , but the employees made me feel like family. Bobby Williams, explained each detail very careful, and stay in contact with me through out the whole process. He made sure I got a full understanding, and most of all he wanted me to be satisfied, not only was I satisfied, I was overwhelmed. I've never seen someone go above and beyond for my satisfaction. If any of my family and friends have any issue with their car, I will definetly recommend them to this location, and tell them to ask for Bobby. I will be brining my other car soon for a few things to be fixed. Thank you again for such a wonderful job, and a warm welcome to the ... read more
IL - 21319 Central Ave, Matteson - 11/12/14
Experience with Gerber was excellent. Greeted and Alex, my technician was knowlegeable and explained my repairs and outlined my cost in detail and with clairity. Very Important. Alex also cleaned off my battery which helped me a lot. Care and concern was obvious. lot economically.
IL - 1325 Park Ave W, Highland Park - 11/12/14
Jesse's service was outstanding! He definitely went above and beyond to help me out. Great guy.
MI - 7439 W 48th St, Fremont - 11/12/14
Fast courteous service from both Ashley and Mike. The work was done right on time and final bill was as estimated. The actual work on the car was excellent. My 92 M-B has a fresh look minus 2 dents and new pin striping. Thanks Gerber!
IL - 21319 Central Ave, Matteson - 11/12/14
Very pleased with my experience with Gerber, Alex kept me updated during the whole process. Awesome job
IL - 2010 Eagle Rd, Normal - 11/12/14
Best experience I could have had. You all were VERY fast, VERY friendly, sent me text updates throughout the whole process, took care of the rental car and even detailed my car before I picked it up! I don't think it's looked this nice since the day I drove it off the lot. Thank you!
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