Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
WA - 21101 Hwy 99 S, Lynnwood - 1/31/15
EVERYONE WAS VERY NICE AND HELPFULL
FL - 1925 S Woodland Blvd, Deland - 1/31/15
friendly, helpful, efficient. finished ahead of estimated time. kept me informed on a regular basis as to status. zero complaints. definitely would use Gerber again.
AZ - Mobile Glass Services - 1/31/15
The office stuff was really helpful and friendly. Everything went very smooth with no problems . Lucy in the office was very nice. Byron also took very good care of my case. Thank you guys keep up this positive attitude. The drive to this exect location (1 hr drive from where I live) was worth it.
IL - 7041 W 153rd St, Orland Park - 1/31/15
Very good Customer Service; Response time on work done on the car was in good timing and excellent.
IL - 7041 W 153rd St, Orland Park - 1/31/15
We were blown away by the excellent service we received from Gerber collision. It was way beyond our expectations, our car looks fantastic. From the time we received the estimate until completion, Byron was very professional and kept us informed. They even provided a rental car until our car was finished. It looks brand new! Quality work. The price was also very reasonable. We would recommend Gerber Collision to anyone!!
IL - 19 S Route 59, Aurora - 1/31/15
Everyone was so helpful and willing to answer any question I had. The estimator fully explained what would happen and how Gerber worked with the insurance company. The work was done on time and looks great. Thank you so much.
IL - Mobile Glass Services - 1/31/15
Thank you for your help and assistance this morning in setting up an appointment to repair my windshield. Not what I planned to do on a Saturday morning and it was quick and painless. Stephanie D. Was your customer service agent that made this very easy to get done. She made sure I provided the correct information about the vehicle so it can be addressed the first time with the correct glass for the car. She took me through several options on how or where the repairs can be done and the limitations on temperatures if done remote without a garage. Thank you Stephanie for making this any easy experience and about servicing me, the customer!
NC - 3506 Bragg Blvd, Fayetteville - 1/31/15
Excellent service...and fast too!! Took care of significant front left damage from a deer strike in just 5 working days. They kept me very well informed of the status of repairs, and we were very pleased with the results.
MI - 3800 Broadmoor Ave, Kentwood - 1/31/15
Chris helped me in the repair of our Malibu. His communication was excellent and service stellar. We received our car back in just three days. I would highly recommend you business to those in need of repair.
NC - 8813 Ice Dr, Raleigh - 1/31/15
Best customer service I have ever received at a body repair shop. I never expected to have updates throughout the repair process and I was thoroughly impressed with the communication by Tom. I have already mentioned my awesome experience to several friends and I will be referring anyone I can in the future including myself. Your shop is truly what customer service is all about and that is not an easy find with today's fast paced automated world. I wish your business all the best in the future and with your customer service and know you will be super successful.
IL - 7041 W 153rd St, Orland Park - 1/31/15
byron went way above and beyond what any customer could expect Would highly recommend
IN - 1460 West St, Valparaiso - 1/31/15
Excellent service and appears to be excellent work. Showroom Quality!
IL - 801 N State, Elgin - 1/31/15
Outstanding service from the time I walked into the door. Staff was very helpful and quick. I was told the repairs would take about 2 weeks and I had a call 1 week later saying my vehicle had been fixed. when I picked up the vehicle it had been cleaned both inside and out. It looked like I just bought it off the car lot. Thank you for all your hard work and making this process easy.
OK - 701 W Freeport St, Broken Arrow - 1/31/15
The staff was very friendly and answered any questions that I had. The repairs were made quickly.
MI - 3800 Broadmoor Ave, Kentwood - 1/30/15
My little focus looks like she did brand new . super and fast service. The hand wash was a big plus! 5 stars across the board
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