Read What Our Customers Are Saying!

WA - 1124 Carpenter Rd SE, Lacey - 1/30/15

They did a good job of keeping me updated on the repair status. They told me everything they were going to do and it was done on time.

ray h

OK - 11440 E 81st St N, Owasso - 1/30/15

I only owned my car for two months before someone hit the rear of my 2012 Nissan Sentra. Their insurance, USAA, took care of setting up the claim appraisal with my local Gerber Collision of Owasso. I was very apprehensive with the whole process as this was the first time in 22 years of driving that I've had to get one of my vehicles repaired after a fender bender. Gerber Collision of Owasso helped to ease the tension with their great customer service, communications, and detailed explanations. To start with I work full time during the weekdays so taking a few hours off during a weekday to get an appraisal was not an option. Gerber Collision of Owasso had me come in on Saturday morning to get my repair appraisal done. That was very much appreciated. Then when I decided to have Gerber Collision of Owasso perform the repair of my rear ... bumper, they kept in constant contact via text messages to my phone of the repair status. They were able to get the parts replaced, and bumper repaired back to factory new. Really, I was very pleasantly surprised at how the bumper looks just like it did when we bought the car. The car is gloss black and any waves or poor repairs would easily be visible. Gerber Collision of Owasso made the bumper repairs perfect. It does not matter what angle I view the repair area, I cant see any blemish. They gave me a detailed parts and service breakdown paper to show me what they did and that USAA would be paying for the repairs and parts, not me. The car was even detailed when I picked it up. That is going the extra mile. And the fact that Enterprise Rent-a-car is right next door just made it so convenient to drop off my car at Gerber Collision of Owasso and walk next door to pick up the rental car and get to work with minimal time lost. So I can highly recommend Gerber Collision of Owasso for auto body collision repair. Don't waste your time and gas money driving to Tulsa when you can get trusted quality auto body repair here in Owasso. I give them AAAAA+ rating. Thanks to Tommie D. and his great customer service and follow through. read more

Ronald H

AZ - 4670 S Palo Verde Rd, Tucson - 1/30/15

Customer Service personnel were polite and helpful. The inspector was thorough with inspection and explanation.Car looks good with one minor adjustment needed.

Debra D

AZ - 8150 E Raintree Dr, Scottsdale - 1/30/15

I brought my car to Gerber on a reccommendation from my insurance company. I was given an appointment time (which was great) and they had the rental car company pick me up once I got here. Once work was started on my car there was further damage found inside the bumper (which my insurance company told me was likely to happen). Gerber took care of getting the appraiser out quickly, handled everything with the insurance company and got my car back to me quicker than I expected. I hope to not need this type of service in the future but if I do I will absolutely come back to Gerber. Thanks for a great experience.

Karen B

AZ - 4670 S Palo Verde Rd, Tucson - 1/30/15

I really appreciated the customer service I recieved at Gerbers. Jennifer was a pleasure to work with and kept me informed all the time. There was a problem with where my car was initially towed to and Gerber really helped out with the situation. I would recommend Gerber to anyone that needs body or glass work.

Bonnie E

FL - 1925 S Woodland Blvd, Deland - 1/30/15

courteous, prompt work, completed on time and well-done.

Michael

OH - 5461 Mahoning Ave, Austintown - 1/30/15

Everyone is very nice there, great service, had my car back within a timely fashion and Donny kept me up to date on my cars repairs. Would highly recommend!

Natalie

IL - 4718 Southwest Hwy, Oak Lawn - 1/30/15

The repairs were done in a timely manner. The workmanship was excellent. Edgar who worked with us was helpful and courteous and an asset to your business.

Clarice B

AZ - 8045 S Priest Dr, Tempe - 1/30/15

"Credit should be given where Credit is due" is not practiced enough in my corporations today. Brian K. was very polite, communicative, knowledgeable, and courteous. He went well above and beyond the call of duty. We felt very confident and comfortable throughout the entire transaction. Brian is a Valuable asset to your corporation! Please commend him accordingly!

Bobby S

AZ - 4670 S Palo Verde Rd, Tucson - 1/30/15

Communication was good through out the process. They kept me informed and up to date on the status of my vehicle. Difficult to comment on the quality of the repair as it was raining outside when I picked up my vehicle. I will have a better on idea on the quality after I wash the vehicle. Vehicle was clean and detailed when I picked it up. I would recommend Gerber based upon my experience.

Wally D

IL - 1325 Park Ave W, Highland Park - 1/30/15

Very professional and organized. Felt that my car was in good hands and appreciated the customer service that I received. I will definitely go back to Gerber again,

Michael d

AZ - 4670 S Palo Verde Rd, Tucson - 1/30/15

Jennifer was exceptional. From answering all my questions to consistently getting back to me in a timely manner, she embodied outstanding customer service. She and I just examined my car, and as far as I can see, the staff did an excellent job of repairing it. Should the mechanic's work come undone or it become apparent that a needed repair was not adequately addressed, I'll be sure to give Geber another call. But again, as of sitting down to type this review, I have nothing but high praise for Geber and its staff. P.S. Give Jennifer a raise!!

Amer T

FL - 12635 Hwy 27, Clermont - 1/30/15

Nice people to deal with. Derek called and kept us up to date with the progress of the work and the car was ready when he said it would be and it looks great. We are very pleased.

Robert B

AZ - 4670 S Palo Verde Rd, Tucson - 1/30/15

The repairs to my vehicle are great. I am so please with the service. I was updated all the time. I will use Gerber again if needed in the future. I will also recommend to everyone. Thank you!

George T

NC - 3506 Bragg Blvd, Fayetteville - 1/30/15

I have lived in Fayetteville for over 20 years now, and I have had to use the collision shops of Ski's Auto World and Hamont Body Works, both of which I have always been very, very satisfied and would use again, even now. Gerber, in comparison, has been faster, more communicative, and clearly determined to provide the best customer service. Jennifer Ward and Brittany are incredibly competent, professional women, who, I think, are the backbone of this Fayetteville store. They treat customers with kindness, and they clearly know their auto collision data. My car had an issue with the new bumper fit, and rather than settle for the after market bumper, which had already been painted, Ms. W. advised me to use the OER model. This forced Gerber to have to order additional parts and spend an extra day working on my car. They treated my old Toyota ... Corolla, with 145,000 miles, like a new German performance vehicle. I would recommend Gerber to anyone who wants reliable, guaranteed, fast, and personal service for their vehicles. This auto collision experience has been the best one of about four that I have had in my 54 years of life. read more

Julia L