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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

FL - 9417 Philips Hwy, Jacksonville - 2/2/15

Outstanding service and the work was flawless. Time to repair the vehicle was exactly as estimated and Terry Kopp kept me informed of progress along the way. I am extremely satisfied with the great service and quality work.

Talmadge B

AZ - 4825 W Glendale Ave, Glendale - 2/2/15

In September 2014, I drove from Atlanta to visit my daughter in Phoenix, and then continue to California to get my son set up in college. While there, I needed to get my son's car repaired from an accident. USAA directed us to Gerber Collision in Glendale, AZ. By far, this was the BEST customer service I have EVER experienced from a business of any kind. Kent Francis was fabulous! Kent called us or sent a text daily to update us on the progress of the repair. He was honest, forthright and just a pleasure to work with! The car looked like new when we picked it up, and I know they went above and beyond what the necessary body work was by buffing out little scratches on the car. It looked better than when we bought it! My son wanted to tint his windows darker, and they even were able to work with another vendor and had that done for us as ... well. Amazing service from start to finish. My son-in-law is an F-16 pilot stationed at Luke AFB, and my daughter a 6th grade teacher at a local elementary school. I told him to tell everyone they know that if they need any service that Gerber Collision can do - to send them to Kent and his outstanding team to get it done - and get it done RIGHT! Thank you Kent! You sure made my life easier through this process! read more

Rosemary M

IL - 3518 W 63rd St, Chicago - 2/1/15

Excellent job, fast service, great communication and nice to do business with.

Dianne J

IL - 1430 W Northwest Hwy, Arlington Heights - 2/1/15

Everyone involved from the office to the repair and painting did an outstanding job! Thank you.

Philip H

MD - 3420 Ellicott Center Dr, Ellicott City - 2/1/15

From initial appt. and estimate to daily update on repair progress this was an outstanding process, with excellent results. Kristen's handling of the paperwork and explanation was outstanding. HIGHLY RECCOMENDED

Austin

AZ - 8045 S Priest Dr, Tempe - 2/1/15

Repairs were done to get my Traverse back to the way it was. Friendly and courteous staff. Prompt repairs. Kept me advised as to what needed to be done above what was visual damage

Gerald C

IL - 7041 W 153rd St, Orland Park - 1/31/15

Great service! I am so happy that my friend recommended this shop for me. It was do worth it. The work was done very nicely and fast. Lucy at the office was helpfull and kind. Byron kept me updated with what work was being done and when, so nice. Very knowledgeable and patient with me. It was so worth the drive( 1 hr) ! I would recommend this place to fix your car. Thank you . Dzi?kuje !

Alicja

IL - 3425 N Halsted St, Chicago - 1/31/15

Great customer service and fast turnaround!

Kyung C

NC - 1978 S New Hope Rd, Gastonia - 1/31/15

Great service, will use again in the future if needed. Will definitely recommend to others!

Tammy K

IL - 19 S Route 59, Aurora - 1/31/15

My car was so clean and looked like new in just 3 days! The girls in the reception room were so very nice and knowledgeable. They even allowed me to leave my rental car there and they called Hertz to tell them to come and get the car. I was offered coffee in the waiting room. I felt like I was an important person. Thank you for helping a bad situation get all fixed so nicely.

Judy C

WA - 21101 Hwy 99 S, Lynnwood - 1/31/15

Very prompt,thanks again

James L

AZ - 41801 N 41st Dr, Anthem - 1/31/15

third time we have used this Gerbers and all three times we have had excellent and speedy service

keane s

WA - 21101 Hwy 99 S, Lynnwood - 1/31/15

The staff was outstanding & heilpfull.Kudos to David T.,very customer oriented,compassion made our needs comfortable & compassionate due to unfortunate times.Thanks again for your business! Will return again.

PAUL P

IL - 7902 Forest Hills Rd, Loves Park - 1/31/15

We brought our vehicle here because of the excellent service from a previous repair. This experience was equal to our first and my vehicle looks beautiful .

Heidi H

WA - 21101 Hwy 99 S, Lynnwood - 1/31/15

5 STARS,STAFF WAS FRIENDLY&HELPFUL WITH MY UNFORSEEN CIRCUMSTANCES. THANK YOU

JANE M

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