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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - Mobile Glass Services - 9/15/15

Quick, friendly, flawless, easy, professional and fast!

Scott

IL - 1493 N State Rte 50, Bourbonnais - 9/15/15

Amazing service! Very professional and got my car fixed quickly. Updated me throughout the whole process via text message. Very impressed~

Taylor F

NC - 1429 Mechanical Blvd, Garner - 9/15/15

The services was great, I could not believe how much they care by informing me with text messaging and phone calls to keep me abreast of what was going on with my car and details. It was over the top. I will recommend my friends if they have a accident or in one. you could not ask for better services then what they have done for me. Sonny also went over some things that when I was accident before which I was not even was aware of; Thanks again,

Patricia S

MI - 29187 Gratiot Ave, Roseville - 9/15/15

The staff was very helpful and friendly.

Kelli C

FL - 805 E Hibiscus Blvd, Melbourne - 9/15/15

Justin was very nice and welcoming and he was accurate and on point with the diagnosis of my vehicle. He had a great sense of humor and personality all together. Fran was the most professional and friendliest receptionist I have ever met. And the whole environment was professional and AWESOME.

Andrea P

NC - 1429 Mechanical Blvd, Garner - 9/15/15

Took five days to complete, great job!

Tyler M

IL - 3029 N Kedzie Ave, Chicago - 9/15/15

Dina and Marci were the ABSOLUTE BEST to deal with!! My friend had his car hit by my uninsured neighbor. I was stressed and worried. They took care of everything!! I have used this location in the past, and will continue to use (if needed!)!

Kelly W

GA - 55 Oak St, Roswell - 9/15/15

KIMBERLY AND THE ENTIRE CREW, WERE OUTSTANDING , AND PROFEESIONAL, AND KEPT ME WELL INFORMED , AND WOULD HIGHLY RECCOMMEND ! THANKS !

Lauren B

OH - 25 Green St, Akron - 9/15/15

Mike W, Estimator and his team were awesome! I am impressed with the integrity and honesty of Gerber Collision & Glass when they said the damage to my car was so minor as to not need repairs, not even to the paint! A few minutes buff job and I was back out the door without needing to pay my deductible. It was the least painful accident I ever had, with the at fault other party likely to be relieved as well. Safeco recommended Gerber, and now I see why! My wife and I will definitely come back if we have any other future unexpected mishaps. Thanks for everything!

Adam S

IN - 7901 Taft St, Merrillville - 9/15/15

The work was done as fast as they could and Mr. Hansen took exceptional care of my truck. It was released to me like it was brand new, inside and out!! Thanks soo much I will definitely recommend this location for sure.

Matt R

FL - 4319 NW 6th St, Gainesville - 9/15/15

I decided return to the 6th Street location for my 2014 Mazda 3 after they fixed my RX8 about three years ago. My experience this time was just as professional and pleasant as my first. In particular, the level of communication from Shabeer and the entire team was perfect. I never had to pick up the phone to call - the text messaging system is great - my concerns were anticipated at every step. Shabeer called to alert me to damage that was not evident until the car was in the shop. He showed me the damaged bumper and explained why it was necessary to replace it rather than repair it. Since the repair was out-of-pocket, I was hesitant to approve the additional repair, but he explained that it would affect the safety and, very likely, the fit and finish of the job. With the finished product in my driveway, I am completely satisfied that ... Shabeer made the correct recommendation. My wife's Acura needs cosmetic repair to her front bumper and I will be back for that repair. Shabeer, Mike, Darlene and the entire team deserve the highest level of praise for their teamwork, quality of work and professionalism. read more

Travis B

IL - 20445 Milwaukee Ave, Buffalo Grove - 9/15/15

The staff at Gerber went above and beyond. Jacqueline G. was key in providing a quote, and expediting my repair to be in and out within one day. My car looks new and I couldn't be happier with my experience!

Robin C

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 9/14/15

Brian B. was extremely personable and made our experience getting the front of my car replaced a stress free one. He went above and beyond to help my husband and myself to get our car repaired in a timely manor, and he worked amicably with our insurance company. Brian is very professional. He stayed after hours to work with us and he was always friendly and helpful. I will gladly return to Gerber in the future and send friends to Gerber because of Brian B.

Susan D

WA - 1700 137th PL NE, Bellevue - 9/14/15

AMAZING! Thank you :)

Angie R

IL - 2360 Ogden Ave, Downers Grove - 9/14/15

I rarely take the time to provide feedback or submit comments but the service I received, from Jason C., was so outstanding I decided to take the time. I had been to Gerber before for insurance related repairs but this was my first "customer pay" experience. While I expected to have to defend against the "full service" quote where everything would be fixed but at a correspondingly high price, Jason instead and knowing the vehicles age, helped me get a minimum but acceptable amount of work done at a minimal price - he showed great integrity throughout the process. Because of Jason, I will be back!

Richard

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