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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 1500 McCormick Blvd, Mundelein - 11/5/15

Excellent service and care.

Laura S

FL - 805 E Hibiscus Blvd, Melbourne - 11/5/15

Sean/Shaun was great and very easy to work with. Fran, the receptionist, was also very informative and helpful. I will be recommending your company to my daughter and new son-in-law, who live in Melbourne Florida.

Jonathan S

FL - 420 N Kirkman Rd, Orlando - 11/5/15

The best service ever. Number 1 in their service

Richard F

NC - 712 Sunshine Way, Greensboro - 11/4/15

MALLORY M. provided excellent service all the way through. "Michael" welcomed me and made me feel comfortable while the daily team meeting was held. When Mallory came out to look at the vehicle everything was explained to me. The paperwork was done quickly and painlessly. I was given an approximate time line for the repair. My concerns about the vehicle's being totaled or not were handled empathetically. The warranty was explained at that time. Mallory called me weekly with updates. She also explained the process to include parts procurement and the repair process. Mallory provided me with a complete estimate of repair costs and my out of pocket expenses.. When I picked up the vehicle, WAY ahead of the promise date, Mallory greeted me at the curb. I found the vehicle to have been beautifully repaired and a further explanation of ... the required items and work done. We completed the paperwork and Mallory again explained the warranty and the normal care one should take when a vehicle is newly painted. I was informed of the referral process, the savings on any glass repairs, and the desire for on-line feedback and probable survey. I will be looking at the vehicle over the coming days to make sure everything is in order but feel certain that Mallory and the Techs did everything in their power to see to a complete and thorough repair. This is my second chance to do business with Gerber. The first time was a simple rear window on the cab of my truck at the High Point location. They, too, delivered excellent service. Should I ever need work of this nature done again I will be sure to call Mallory. I will also refer my friends and family to Gerber. read more

Michael G

FL - 805 E Hibiscus Blvd, Melbourne - 11/4/15

Wow! Thank you for the great job!!

Freddy V

MI - 4330 New Holland St, Hudsonville - 11/4/15

I brought my SUV in for a repair estimate. Jay took one look at the back of my vehicle and what I thought were major scuffs marks and scratches made by the garage door, he said he could take care of it. He took my car and within 10 minutes, he brought my vehicle back and all of the marks were gone. It looked like new. Jay was more than happy to take the time to help me. I will definitely bring my vehicles to Gerber for any future repairs needs. They are the best!

Connie S

IL - 6140 W 159th St, Oak Forest - 11/4/15

They did a great job for me and my truck . I will go back and tell every one the good job every one did

Donald T

WA - 1318 W 2nd Ave, Spokane - 11/4/15

Jeff T. was professional, timely, courteous, explained the process well, and provided a rental car for me as my insurance didn't cover a rental car.

danette d

IN - 1460 West St, Valparaiso - 11/4/15

Quick service

Kelly W

GA - 12231 Veterans Memorial Hwy, Douglasville - 11/4/15

Wow! Is the first thing I can truly say. My car is as if I never been in a car accident. It drives the same way when I first brought the car. As for Sheri I believe that's her name, she kept me informed every step of the way. I received a phone call on Tuesday and Thursday of every week up until the last week I pick up the car. Again Wow! I am very pleased - great job to the entire crew that worked on my car.

Coniceia J

FL - 2558 E State Rd 60, Valrico - 11/4/15

The most professional repair service ever received! Quick and top-notch service. Jonathan kept me updated daily thru calls and text messages; work was completed expeditiously 2 days ahead of schedule. Very committed to providing the best service from the beginning to completion!! Big kudos to the repair personnel; superb Kudos to Jonathan!! Definitely A++++++++

Jorge R

CO - 2228 S Colorado Blvd, Denver - 11/4/15

This 5 star rating should be shared by the above location and pueblo west location. All of my hail damage was repeated in a timely and professional manner! My R turn signal had minor problems post repair and you guys took the time to make it right and coordinate the fix between different shops (we moved to Denver post repair). Thanks!

Brad

IL - 7902 Forest Hills Rd, Loves Park - 11/4/15

Always great to deal with these guys. They have been up front with me and are very helpful!

Stephanie N

MD - 7706 Race Rd, Jessup - 11/4/15

All in all the service was A+ , The customer support and the demeanor of the staff was great !!! Kelly was very helpful in all the questions I have and she's great in customer service (she always smiles and greet customers with respect) - Emails and phone calls for update, that's awesome. First time I got a service where I feel important. I'll definitely recommend your shop to my friends. Keep it up ! ! !

Joselito L

WA - 125 SW Everett Mall Way, Everett - 11/4/15

You were all great & quick! Thanks!

Emily C

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