Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
GA - 12056 Abercorn St, Savannah - 1/22/16
My truck was hit by Lawrence Norton on 1/2/16 and his insurance is Allstate. Took my truck to be fixed by Gerber Collision & Glass on 1/12/16 and it was assessed to take approximately 10 days to fix and it ACTUALLY was ready by 1/21/16 @ 5:15 p.m but since I live in Hinesville, I picked up truck on 1/22/16 and I had no complaints on the work done. Staff and Estimator, Melyssa F. was very courteous and called each day to let me know what was going on with my truck. Would HIGHLY RECOMMEND this company to others for repairs.
OK - 11440 E 81st St N, Owasso - 1/22/16
My wife recently passed away and I had my wheel chair accessible Van repaired at the Owasso, OK location. The service rep was Tommie D. He was very professional and courteous. On top of that, he mentioned my situation to his boss who contacted your corporate office and you repaired my van for no charge. I was overwhelmed by this gesture and I will now be a customer for life. The compassion that Tommie showed was amazing and the shop donated their time as well. I can't express my gratitude enough. Especially to Tommie D. Thank you.
MD - 7706 Race Rd, Jessup - 1/22/16
I was very pleased with Gerber. They were able to take my car sooner than the original appointment date. They completed the work in 24 hours, despite they anticipated 10 business days. And, they washed and vacuumed my vehicle. Wow.
IL - 3006 W IL Route 120, McHenry - 1/22/16
I was totally happy with the service and quality of your work, the total repairs were explained to me so I could understand, You will always get my recommendation. Thank you
WA - 1318 W 2nd Ave, Spokane - 1/22/16
Great overall experience with an extremely knowledgeable and professional staff. My truck looks good as new! thanks!
IL - 2360 Ogden Ave, Downers Grove - 1/22/16
Great customer care provided by Garry, Wendy and Anna! The car repair was excellent, and it was completed well ahead of the estimated completion date.
IL - 1321 W Rt 134, Round Lake - 1/22/16
I can not say enough good things about this company. Jessica is a customer service queen and the men behind the curtain are just as awesome with the amazing repairs on my Mazda. The entire team over there went above and beyond to make my experience as easy as they could. They have made a customer for life over here and I will recommend anyone I know to go to not only Gerber but the Round Lake location especially, Im sure they are all great but Jessica and Tim really made me feel like a valued customer. Thanks for all you do I hope I wont be back anytime soon tho.
IL - 1313 N Lake St, Aurora - 1/22/16
I recently had a car accident in which I was hit from behind and my bumper needed to be replaced. The quality of service over exceeded my expectation. I dropped of the car on a Wednesday night and it was ready for pick up by 2PM the next day. Didn't even take them 24 hours to finish the job. I even received phone calls updating me on the repairs. I was a little worried at first regarding the quality of work due to the turn around time, but to my surprise top quality work. I would highly recommend their service. Thanks for all your hard work.
FL - 4765 S Semoran Blvd, Orlando - 1/22/16
I had some apprehension in using Geico's Xpress Repair service after my auto accident; in meeting Jason and the rest of the staff all of my anxiety was put to rest. Everyone explained what would happen as my car was getting repaired as well as the specific repairs. The updates came in every other day and my car was ready ahead of schedule. I was beyond pleased with my car upon picking it up and the service was exceptional. I'll recommend them to anyone needing glass or collision repair!
IL - 1493 N State Rte 50, Bourbonnais - 1/22/16
They did a great job, very helpful. Doug was great always kept me up-to-date with everything going on, it made the whole processes easier.
IL - 1904 Lehigh Ave, Glenview - 1/22/16
Used your collision repair service for my BMW. The technical and professionalism of the staff was beyond my expectations! What was spectacular was the responsiveness of the team at Gerber. I was texted and telephoned regularly from the day I brought my car in for repair until I picked it up when it was completed. Chris, the appraiser, followed the work from day to day and reported back to me, keeping me informed on the progress and the completion expected date. It was reassuring to know that the work was progressing and gave me a sense of comfort, knowing my car was being given the professional attention I hoped for. Thank you for doing a wonderful job of repair and, more importantly, a wonderful sense of knowing I had brought my car to the right people.
FL - 4765 S Semoran Blvd, Orlando - 1/22/16
Service was great!! The repair turnaround was fast! I would recommend them to anyone!! They were the best and easiest part of my whole accident situation!
NC - 2821 Capital Blvd, Raleigh - 1/22/16
Wonderful informative staff! My car was totaled so no repairs but they certainly were very helpful as to what steps I needed to take. Kudos to them!!!!!!!
NC - 8813 Ice Dr, Raleigh - 1/22/16
The repair looks nice, it was returned clean and finished a day early.
FL - 1925 S Woodland Blvd, Deland - 1/21/16
George and everyone we had contact with was extremely friendly, knowledgeable and a pleasure to work with. All was very efficient and professional. I would definitely recommend Gerber.
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