Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
IL - 2360 Ogden Ave, Downers Grove - 4/27/16
Outstanding service! Gary, Wendy, Anna and Luis were all very helpful. The "Gerber Team" was professional and pleasant. I thank them for quickly getting me "back on the road." Great customer service!
AZ - 7530 E Hampton Ave, Mesa - 4/27/16
I was pleased with the service I received and the care with which both I and my vehicle treated.
FL - 1925 S Woodland Blvd, Deland - 4/27/16
The customer service is great and my car came out brand new. I will refer Gerber to all my friends and family.
WA - 1318 W 2nd Ave, Spokane - 4/27/16
In the end, I am very satisfied with my service at Gerber. They seemed to have done a great job and kept me well updated along the way. My biggest frustration was how long it took for the process to start. My car was un-driveable so the tow-truck dropped it on Gerber's lot at about 9am on a Monday morning, and I wasn't contacted or given a quote until Wednesday afternoon. Had I been able to move my car, I would have taken it somewhere else. That being said, once the process finally started moving, there were no problems at all and Jeff was very friendly and helpful.
FL - 12608 San Jose Blvd, Jacksonville - 4/27/16
After my minor accident I expected all kinds of problems. My car was taken to Gerber for them to estimate cost of repair, which they did. I developed other problems and couldn't tend to business like I should. BUT, in all of my dealings with Gerber, from the receptionist (she knew her job inside out) to the other representatives I was always at ease and made to feel like these folks were my family (actually a little better) and went OUT OF THE WAY to ease my repair situation. In the end, we couldn't repair the car but, it will make a nice flower pot. Gerber will get the first blooms!!
PA - 6650 Chrisphalt Dr, Bath - 4/27/16
Great body work!
PA - 6650 Chrisphalt Dr, Bath - 4/27/16
I deleted the link for the survey; I was happy with the shop and the service. I came back with a correction and it was taken care of immediately
IL - 16000 S Lincoln Hwy, Plainfield - 4/27/16
I had such a great experience at this shop! All of the employees were very friendy, the services they provided were wonderful, and they even went the extra mile to deliver my vehicle once it was complete. I will definately refer Gerber in the future. A++!
WA - 1318 W 2nd Ave, Spokane - 4/27/16
Jeff T. was A+++ in customer service. He explained every step of the process fully and kept me updated more than I have ever experienced before. Will fully recommend Gerber to all friends and family from here on due to the quality work and great service received. Thank you Jeff!
PA - 1016 Pennsylvania Ave, Pen Argyl - 4/27/16
Very impressed with the work by Gerber for rear end damage. A quick turnaround and excellent service from start to finish. Thanks Gerber!
NC - 1140 US Hwy 70 SE, Hickory - 4/27/16
Excellent service for all employees. Updates on repair given as work progressed. Repair finished earlier than originally promised. Car was washed and cleaned also after repairs were made. Rashey M. did an excellent job in handling all the paperwork.
IL - 900 E Ogden Ave, Naperville - 4/27/16
excellent service,Mike did a wonderful job, car was serviced as agreed to and ready at time given. a great job! 5 stars for sure.
MD - 3420 Ellicott Center Dr, Ellicott City - 4/27/16
excellent service - quality operation and staff
FL - 1925 S Woodland Blvd, Deland - 4/27/16
George explained all work that was done on my Caravan. The entire staff I came in contact with was friendly and helpful. I would highly recommend them to any of my friends and family. My Caravan looks like new!!! Thank you.
IL - 16000 S Lincoln Hwy, Plainfield - 4/27/16
The staff in Plainfield really works as a team. From the front office to the techs in the back everyone was great. The customer service there is outstanding. My lead person was Nick. His professionalism was A-plus. And when Nick wasn't available Eddie stepped in, what TEAMWORK. The manager Tony really runs a smooth operation. I would recommend Gerber in Plainfield to anyone who wants to have satisfying experience.
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