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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 20338 N Rand Rd, Palatine - 8/28/16

Gerber Collision did a great repair job on my vehicle and had it completed a week before they promised. They kept me up to date on the repairs and status. Great job!

Reichen B

GA - 553 Industrial Blvd, McDonough - 8/28/16

I cannot believe the fine job that was done to repair my car. It looks wonderful. The paint job is perfect; little details were attended to in the repairs. It looks like I have a new car. Further, I was kept informed of the progress of the repairs in a very timely manner. All the personnel were courteous and attentive. It was a great experience working with Gerber.

William F

FL - 805 E Hibiscus Blvd, Melbourne - 8/28/16

Tim came out and reviewed the damage. He told me what they would do and they did what you said. Fran was pleasant to work with at the front desk. Most importantly, is the team in the back that actually do the work. Very pleased.

Arthur T

IL - 6140 W 159th St, Oak Forest - 8/28/16

The staff was friendly and helpful. The job done on my car was beautiful. My car was ready ahead of schedule. I would use them again if needed and recommend them.

Patricia C

IL - 635 N Independence Blvd, Romeoville - 8/27/16

My experience with Gerber Collision & Glass, and my vehicle. My '04 Liberty Jeep, I was rear ended., needed repairs. Gerber is my insurance's, preferred provider, and once again was a scary time, for me with my car. The team at the Romeoville location, driven by Mike the service manager. Francisco was my estimator, he took me inside the office making sure that I was comfortable, he provided me a written quote. Mike said the repair would be done in approx, 7 business days. He offered to send my car to another location, to have it back sooner, he was a little backed up. I told him I would wait for my vehicle to be repaired by his team. This team of professional were just that, they all represented the shop to the highest quality. They made sure to keep me informed, in every step of the way of the repair. My experience with Gerber was a ... very positive one, even though it did not start that way. I would recommend anyone that needs body work, to go see the Gerber Collision, team in Romeoville, IL . They have the sweetest receptionist, to start the experience. When I picked up my vehicle, as Mike projected, 7 business days. My vehicle had been washed and my jacket that I left was folded neatly on the back seat. My experience was the BEST Thank you all for making it happen! read more

Zenaida S

IL - 21319 Central Ave, Matteson - 8/27/16

Excellent service!

Frieda C

IL - 5948 N Northwest Hwy, Chicago - 8/27/16

I like professionalism and personal care to my auto at Gerber. Tom R. Is a great estimator for Gerber and I wish to see more people like him at every business location. It's unpleasant to see your car been damaged but Tom made all so easy and fast- it's fantastic ! Thank you and I recommend Gerber at Norwood Park to your vehicle repair when it needs to.

Madlena A

IL - 3425 N Halsted St, Chicago - 8/27/16

Very friendly staff. They accommodated my schedule for pick-up due to a schedule conflict I had. The car came out better than I expected. They touched up some paint and it looks great. My car is 12 years old and seriously looks 2 years old now.

Aaron G

GA - 553 Industrial Blvd, McDonough - 8/27/16

Awesome repair work done to my baby. Friendly staff. Great communication each day with updates. Awesome on time getting repair work completed. Highly recommend to others

Vincent Z

IL - 21319 Central Ave, Matteson - 8/27/16

I was kept informed of my vehicles progress every step of the way. Mario was very prodessional and executed great managerial skills. I will be recommding Gerber for future needs to friends/family.

Andrea M

CO - 2820 S 31 Ave, Greeley - 8/27/16

Did a good job

Julie S

GA - 803 Bascomb Commercial Pkwy, Woodstock - 8/27/16

Excellent customer service and the repair to the car was fantastic! I loved that they cleaned the inside and outside of the car before it was returned!! I will definitely use again if needed and refer!

Ashley C

GA - 725 Dekalb Industrial Way, Decatur - 8/27/16

Friendly customer support and quick turnaround.

Eric N

FL - 5002 S Westshore Blvd, Tampa - 8/27/16

I was very impressed and greatly satisfied with the service I received from Gerber Collision . Jennifer contacted me daily on updates and progress. That to me was the most important aspect of knowing they really cared and wanted to keep customer informed. If I ever need a collision center again they will be who I contact and will recommend to anyone in need of there services. Thanks

Jean R

FL - 1925 S Woodland Blvd, Deland - 8/27/16

I dealt with Tom from the start to the finish of repairing my vehicle.. He was very attentive to keeping me up to date on the progress eof the work. Tom was very easy to deal with and I could tell it was sincere... The rest of the ladies I dealt with on the phone were also nice and professional.. I would highly recommend your company to do glass or body work... Anyway picked my car up this week and very happy with work that was done... Thanx again Tom for caring....

James O

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