Read What Our Customers Are Saying!

IN - 7901 Taft St, Merrillville - 7/29/17

I want to say thank you so much for treating me and my car with such respect I came in last week for an estimate due to someone hitting it! I have a 1998 Honda Prelude that means the world to me and the people in this store were so amazing they treated me and the car like it was a newer car. I only got an estimate but you will be the place I return to for the repairs. Thank you again!

Tori S

FL - 2020 College Ave E, Ruskin - 7/29/17

Absolutely the best customer service I've ever had. Carlton and Samatha kept me informed as the process was being done. I as very pleased with the work they did.

gladys c

CO - 4401 Mark Dabling Blvd, Colorado Springs - 7/29/17

Great!

Joy H

FL - 3941 W State Rd 46, Sanford - 7/29/17

T.J. and all the staff were most helpful. I can think of nothing that would have made my visits more pleasant. Having Enterprise and USA work with you was wonderful.

Kenneth H

FL - 135 Palmetto Ave, Merritt Island - 7/29/17

Dave L. was very nice and especially helpful with the process.

Stuart B

FL - 12635 Hwy 27, Clermont - 7/29/17

Gerber did a great job with my 2004 vibe. Someone threw something at my back window and I needed a lift gate. The price was reasonable I am going back to change my head lights my headlights. Roda P. was the best. She informed me every step of the way as to what was going on with the car. She didn't just text me she called me on my cell and if she didn't get me she left a message and told me to call back if I didn't understand the message. She really took care of me. She didn't just look for the most expensive parts she order according to what I could afford. Even the labor charges weren't over priced. I would recommend this place to all my friends. Gerber, you are the best to me.

Valerie B

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 7/29/17

Great job!!!!

Philip W

FL - 1340 Cassat Ave, Jacksonville - 7/29/17

Great work!!

George L

FL - 1340 Cassat Ave, Jacksonville - 7/29/17

OUTSTANDING from start to finish! Anthony T. was my estimator and was vey professional and efficient. The ENTIRE staff did a great job and my vehicle damage was repaired perfectly and ahead of schedule. Additionally; they made me feel like a valuable customer. I would highly recommend Gerber Collision to anyone seeking auto body repair.

William G

IN - 490 - 45th St, Munster - 7/28/17

I'm giving 5 stars for the customer service I received from SOME of the workers there, but not all. Melissa was helpful and provided me with an estimate quickly. Sam was nice and walked me through the insurance process, handled the insurance for me, and helped figure out my rental. George was a good manager , who made sure everything on my truck looked good. Mark the detailer cleaned it up really nice for me and Rob the tech, was happy with showing me his work and explaining what he did. They really make you feel like a friend and they are there to help and super personable. I was informed that there is an estimator there, by the name of Jeff who was supposed to talk to me after my truck was taken apart. He was supposed to explain the damages, let me know if there was any more damages than what they seen visually. Unfortunately, I never ... Heard from him.I feel like it's important to let customer know what's going on. I got my texts and calls every Tuesday and Thursday for updates from Sam, but again never heard from Jeff. Melissa, jumped up to give me an estimate when I first visited as I watched Jeff sit at his desk. When we came back inside, I sat down while Melissa wrote me an estimate and another customer walked in for an estimate. I watched Jeff walk out with the other customer and send her on her way, and overheard him say" I'll email you when I get one together" with an attitude.seems like this guy doesn't want to be bothered by customers.thankfully , there were others there to make my experience pleasant and I didn't have to deal with him. read more

J B

FL - 805 E Hibiscus Blvd, Melbourne - 7/28/17

I was very satisfied with my entire experience at Gerber Collision. Kelly F. made me feel at ease and explained the entire process in great detail. Also, Fran at the front desk was very helpful in getting the rental vehicle and making me feel comfortable. The body shop part of my claim went very smoothly.

joseph D

FL - 2111 Gilliam Lane, Tallahassee - 7/28/17

This was a WOW experience! We had a minor accident, but the vehicle wasn't drivable or risk damaging a tire (no one was injured thankfully). Within 30 minutes (or less) of being towed to Gerber, I received a text message with a link to information about my vehicle, along with an estimated time I could expect it to be ready. By the next day, the estimate information was populated and each following day, I received a text message with status information stating they were still on track with the estimated pick up day. On about day 4, in addition to the text status, I received a personal phone call. My vehicle was ready when they said and you can't tell there was any repair (and I have a discriminating eye). Additionally, they cleaned and vacuumed the the inside, so it was nice and clean when I got it back. I had no prior knowledge of Gerber, ... only the reviews that were posted online. I took a chance and I have not been disappointed. A+ service and everyone is very friendly and helpful. This is a customer-service oriented business, which has become rare in today's world. Thank you Gerber! read more

Mark & Michelle T

OK - 1205 W Dewey Ave, Sapulpa - 7/28/17

The crew at Gerber Collision were great. I received an estimate within a few minutes. When I took the cat in for repairs the did a great job. And it was all done in the timeline they said.

Vera Ann S

CO - 4401 Mark Dabling Blvd, Colorado Springs - 7/28/17

Fabulous service!!!

Cynthia C

IL - 13433 Southwest Hwy, Orland Park - 7/28/17

Great work and excellent customer service

John L