Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
FL - 135 Palmetto Ave, Merritt Island - 12/14/17
Kevin J. and the whole team did an outstanding job and our 2007 Jetta. Happy Holidays!
MD - 19560 Frederick Rd, Germantown - 12/13/17
Amazing job! I was so worried about getting the collision repair done properly on my sweet little Abarth, especially the very unique exhaust system! In spite of the wrong part being sent originally, the team made sure all original parts were used, and the body work is gorgeous, paint match perfect, and it was returned to me showroom clean! Very grateful. Thank you!
IN - 7901 Taft St, Merrillville - 12/13/17
Good service, great job, on time.
IN - 244 Melton Rd, Chesterton - 12/13/17
great service and hassle free
FL - 3550 13th St, St Cloud - 12/13/17
Loved the way you guys waxed and fully cleaned my vehicle to look as new as possible along with the repairing of it. Greatly appreciated and very well satisfied thank you so much.
AZ - 1841 E 3rd St, Tempe - 12/13/17
1. Jasmine is the 'face' for Gerber at this location. Polite, keeps eye contact, answers questions, sensitive to customer stress. 2. Alex did the estimate, quiet calm, answered questions. overall good customer information over the phone, polite and not rushed dispite the lateness of the hour on a Friday. 3. responses re:rental, time of pick up, etc. quick and efficient and polite please do not ask for eval on cell phone, the phone is very old and gets blown away. regards
IL - 2360 Ogden Ave, Downers Grove - 12/13/17
Nancy at the front desk greeted me with a feeling that customers really count. I was impressed with Elise's attention to detail and friendly manor. When my car was ready I met Rick the Production Manager. The quality of workmanship was certainly rated 10+. If necessary I will return to Gerber and the team at Downers Grove.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/13/17
excellent communication from the time I dropped off to the car until it was ready to pick up, 2 days earlier than initially planned.
NC - 201 Maynard Crossing Ct, Cary - 12/13/17
I dropped me vehicle off for collision repair on 11/30/17. I was nervous about trusting a new place that hadn't provided me service in the past. That's about the time I met Gail in your customer service area. She was very warm and welcoming. She arranged for my rental service to pick me up and explained the process of what I should expect with my repair. She made me feel like family and I was much more relaxed to leave my vehicle.
IL - 1904 Lehigh Ave, Glenview - 12/13/17
I had used Gerber in Glenview before for another car. So when I needed collision repair it was so great that I didn't have to go to different shops and get estimates and not be sure of the quality, as my car is only 1 and 1/2 years old. There was no question where to go. I went to Gerber and got an estimate, and State Farm did not ask for a 2nd estimate. Every person I spoke with either in person or by phone made me feel as if I was their only customer. Each staff member listened very carefully to my concerns, which is so rare these days to find in customer service. The morning my car was to be ready, they noticed a small air bubble in the paint, so my car was repainted, and was ready the following day. I just love the text messages and phone calls with updates, again making me feel that my business was very important to them. If you have ... read more
IN - 2010 167th St, Hammond - 12/13/17
The folks at Gerber Hammond are committed to giving you a 100% customer satisfaction experience during every visit. Their professinalism and knowledge in auto/body repair is impeccable.
WA - 1318 W 2nd Ave, Spokane - 12/13/17
What is at the very outset good, if not comforting is the way you are greeted immediately in the door of the office. Gary S. and others lighten the grim atmosphere within which you tend to walk in the place (having a wrecked car) and they know to remind you of little details and make sure you get out the door with all your belongings before leaving the car etc etc. My car was done early-- two days early; and believe me, at Christmas time that was a great relief. I appreciated the daily updates from Gerber and at the end the welcome and service when I returned to pick up the car. For sure at this office of Gerber I met three welcoming, upbeat, (smiling) and professional individuals. Of course I hope I never see Gerbers again :). But if I did, this would be the shop! Thanks Gerbers...usually excellence flows from the top!
NC - 8813 Ice Dr, Raleigh - 12/13/17
Aero ice was outstanding. My vehicle was done quickly and gerber has updated me constantly about my vehicle.
MD - 3420 Ellicott Center Dr, Ellicott City - 12/13/17
Great job repairing my Ford after a head-on collision w/ a deer! Mr Arthur W. kept me informed as to progress made in repairs. Ford was repaired on time, and looks great! Thanks, again
FL - 1011 Blanding Blvd, Orange Park - 12/13/17
Had an auto collision back 10/07/2017, first place I thought of was Gerber Collision, as they have worked on my previous vehicle many years ago, and I admired their work. There was a wait period of almost a month for them to schedule me in, however they were worth the wait. Wendy Bernal was very courteous, knowledgeable and professional. She called and updated me twice a week, to inform progress with my vehicle. My 2014 Red SE Camry looks brand new, Know one would ever know it was in an auto collision. They are great and guarantee the work lifetime. I will keep them in mind for any future work, and highly recommend them.
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