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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

MD - 19560 Frederick Rd, Germantown - 1/3/18

Having a damaged vehicle is never a pleasant experience, but having a group like the Germantown Gerber team working with you takes a lot of the sting out of it. They are so polite and patient, and work so hard to produce great results. I highly recommend them to anyone needing collision repair.

John G

MD - 19560 Frederick Rd, Germantown - 1/3/18

I have taken my cars to Gerber few times. Harry and his team are great, professional and provided excellent customer service. I definitely recommend Gerber Collision in Germantown. Hassle free and great people to deal with.

LENA T

IL - 440 Deerfield Rd, Pontiac - 1/3/18

Excellent service, from start to finish. Very helpful, professional staff and my car looks great ( and appreciate them cleaning it inside and out!) Highly recommend!

Ken A

AZ - 41801 N 41st Dr, Anthem - 1/2/18

beautiful job, never know it had been hit. very professional from the minute i walked in the door. leah did a great job with daily updates. i would be happy to refer you to anyone i can.

brian s

IL - 2360 Ogden Ave, Downers Grove - 1/2/18

I'd like to thank David H. and Rick E. for the work they did on my Honda Pilot. Work was done a few months back; I was in today for an adjustment and to get a wheel changed and they were very helpful in getting that turned around while I waited. Overall job was well done.

Steve O

IN - 5353 US Hwy 6, Portage - 1/2/18

This shop did an outstanding job in restoring automobile to its previous state. I was kept informed twice a week on progress toward restoration. It is a pleasure to work with efficient and polite professionals. I appreciate everyone involved in process. They actually completed job ahead of time. Special thanks to Randy, who called me with updates.

DEBRA

FL - 135 Palmetto Ave, Merritt Island - 1/2/18

Gerber collision did an excellent job of getting my vehicle to its original form and looking like new. Communication was excellent. Too bad I cannot say the same about Progressive insurance.

Stan N

OH - 559 W Main St, Lebanon - 1/2/18

Based on USAA recommendation, used Gerber's to repair rear taillight and minor fender damage. Very professional organization. Accomplished work while I waited. Reasonable, fair pricing.

Charles F

NC - 6013 Victory Lane, Concord - 1/2/18

Great job and great customer service.

Regina H

IL - 2360 Ogden Ave, Downers Grove - 1/2/18

To whom it may concern; In the week before Christmas the weather stripping around the driver side door came off to the point I got choked by it. Rick E. was very courteous and took his time to replace it which was wonderful because we have had below zero temperatures. Please thank Rick E. for his professional service. If I ever need service I will go to Gerber. Sincerely,

G W

FL - 673 E Duval St, Lake City - 1/2/18

They did a wonderful job

Corine L

OH - 3912 Youngstown Rd, Warren - 1/2/18

Excellent repair on my front fender. Courteous staff. Bonus of an Enterprise location next door.

KAREN P

IN - 600 Farabee Dr, Lafayette - 1/2/18

These guys are awesome! I had my reservations with it being a chain repair shop because typically you get less customer service and you're more of a number at businesses like that but NOT HERE. I kind of miss getting my voicemails from John. I've never been a more informed customer before (always knew what was going on with my car). Rick always comes out to talk to me when I stop in. I love the lady at the front desk! I will be coming back here and any other repairs that I may need. My car looked 10 times better coming out than it did coming in. I didn't expect them to clean it as well as they did and the repair work was amazing. Nice job guys!! I will definitely recommend to my friends and family as well.

Courtney F

IN - 600 Farabee Dr, Lafayette - 1/2/18

I was in a minor fender bender. The other persons' insurance agreed to pay for the damages, thank goodness. If I used one of their providers I would not even have to pay my deductible. Given it was around the holidays I was excited about this prospect. The insurance company suggested Gerber and another company. However, I also was a bit wary that insurance companies, like so many other companies and organizations, often look at the bottom line (costs) rather than the quality of the service and repair. I thought I would look around a bit before I made a decision. I did my research and found Gerber had a very high rating locally AND nationally. That is rare. So I went ahead a scheduled the service. They said it could take up to a week, then with the holidays, landing as they did, it could take a little longer. I wasn't too worried, since I ... was able to obtain a rental car. I took my car in and the people were amazingly kind and sincere (another rarity these days). I loved how Gerber kept in contact by text. I got a phone call on the fourth day and they actually had my car ready, 3-6 days early! When does that happen? I picked it up and they helped clean off my car (it had snowed most of the day). It was awesome. It was the best experience I have had in a very long time. THANK YOU! read more

Heather

IL - 6200 Berkshire Dr, Crystal Lake - 1/2/18

Everything was great! The work and personnel.

Marcus G

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