Elgin, IL - 801 N State

IL - 801 N State, Elgin - 6/21/17

Awesome service and timely as well. They set-up the rental car and provide continuous updates as to the status of the work being done. Highly recommend the Elgin location!

Mary Pat H

IL - 801 N State, Elgin - 4/22/17

I was freaking out after I was rear-ended by another car two weeks ago. The people at this location were SO friendly and reassured me that my car would be good as new. I received continuous calls and text message updates from them regarding the process. They billed insurance directly and hooked me up with a rental company on the spot. It was incredibly easy! My car looks good as new! They really paid attention to every little detail. Getting into a car accident was such a headache, but Gerber made a difficult thing so much easier to deal with.

Leticia C

IL - 801 N State, Elgin - 4/16/17

Came into Gerber to have collision repair done and was very happy with expedience and customer service of the whole process from Joanna (?) at reception to Greg, the rep who worked with me. They helped me navigate the repair, insurance steps from start to finish, painlessly and quickly. Would highly recommend this shop to anyone !

Mari

IL - 801 N State, Elgin - 2/25/17

Estimator and staff were competent, personable and patient. Communication during the repair was frequent and included an updated/additional damage estimate left to my discretion to act upon (no pressure or "sell"). This shop's service and work several years ago were excellent and this holds true with my recent transaction.

Mark

IL - 801 N State, Elgin - 1/26/17

my vehicle was in great condition after being serviced and was completed well ahead of schedule

ROBERT B

IL - 801 N State, Elgin - 1/19/17

Great job

Thomas C

IL - 801 N State, Elgin - 1/13/17

I picked up my truck last night at Gerber's Collision in Elgin, IL. I was very happy with the repairs. The truck looked like it just came off the showroom floor. The company is professional, reliable and does excellent work. 5*****'stars. Thanks Gerber

Edward S

IL - 801 N State, Elgin - 1/8/17

I have never before dealt with a auto body service that was so professional, yet so friendly and courteous. They did the work in the time that they estimated it would take and the communications via phone calls and texts throughout the time they worked on my car were OUTSTANDING. I didn't have to chase after my questions on their progress they let me know instead. Great job, guys !!!

KATHERINE T

IL - 801 N State, Elgin - 12/29/16

Great customer service. Quick turnaround time and high quality of work! This location took care of everything (rental car, towing) from start to finish.

Dennis F

IL - 801 N State, Elgin - 12/9/16

Customer service was absolutely fantastic from the very beginning through the very end. They were ready for me, they explained everything in detail, they set realistic expectations, and they took care of setting up the rental car for me. It was really nice. Then, while the car was in for repair, I got regular texts with timelines, updated and estimates to complete the project. And best of all, they finished about three days sooner than I was anticipating. VERY, VERY, VERY impressed with Gerber's Elgin location!

Jeff M

IL - 801 N State, Elgin - 11/10/16

Excellent Caitlin kept me informed of progress

Pauline D

IL - 801 N State, Elgin - 9/17/16

Excellent customer service, my car looks great!

Teresa M

IL - 801 N State, Elgin - 8/25/16

Great work and excellent service

Sally P

IL - 801 N State, Elgin - 8/14/16

Another car bumped my rear wheel, scratching the rim and the back bumper. Gerber repaired the damage and it looks just like new. I was nervous that they were going to paint the bumper instead of replace it, but there was no need to stress. They did an exact match on the paint color--it's seamless!

Maryellen H

IL - 801 N State, Elgin - 7/22/16

Our car was finished two days early. The work was wonderful. It looks like new!

Michael and Lisa C