Douglasville, GA - 12231 Veterans Memorial Hwy
Awesome! Everyone was so nice. Loved how they treated me.
They were great and my husband and I were happy. Thank You.
I only leave feedback when service is EXCELLENT. Besides being HIT.... this experience was seamless. The folk in Douglasville were awesome. From the receptionist/office assistant checking me in and arranging my rental to Jodi Rose making sure I was kept abreast of the service. Everything happened for my good and I am so appreciative for it all. My car looks amazing and I was overwhelmed at the above and beyond service; my car was clean on both the inside and outside. Thanks for the fabulous service. I will refer others who need repairs.
Bryan M. was most efficient, thorough, professional, and exceeded all my expectations. My car was also ready, ahead of projected time.
Car looks Great! & Great Customer Service
Brandon was awesome! He made sure that I was kept up to date on my (baby) car lol. I had her only 7dsys before I had to have her fix. They did a awesome job on her. Thanks Brandon
I took my vehicle to Douglasville location for repairs and had a awesome experience from the time I walked in the door. The front desk agent Ashley was very helpful and explained every step out of the process. I was introduced to estimator, Brittney and she was awesome with getting my estimate and communicating with me often on the update of my vehicle. Brittney customer service was awesome and I enjoyed interacting with her. I also enjoyed the general manager, Steven. This is an awesome team at this location.
My experience with Gerber was Awesome...The service was quick and everything went very smooth...my car looks very new,Im so amazed at how they fixed my front bumper...customer service is awesome....Ashley and Brandon made me feel welcome and very comfortable..ya'll please bring your car for repairs this is the place to come..i promise you will not regret it....
Kayla, who did the estimate and checked in the truck, Brittney, who handled the pickup of my truck, and the lady at the front desk who handled all the paperwork I needed to fill out, were all very nice and very professional. The repair of the truck looks very good. Overall, I was very satisfied dealing with Gerber.
Jeri' W. their Estimator. She is absolutely AWESOME!! I could not have gotten through the process without her help, concern, professionalism, communication, efforts, attention to detail and determination to make everything absolutely perfect!! I was so impressed with every single thing she did to take care of my vehicle and me as well. She is a wonderful asset to the company and her work ethic is something that is rarely found these days.....I am so glad I chose Gerber and this location because of her!!!
They did an awesome job . service was excellent .
Great place to get your car repaired.! My car looked like a brand new vehicle. I could not have gotten a better repair job. The customer service was top of the line. I would never find a better place. I would recommend this shop to everyone. Thanks Gerber!
Everything has been resolved and it was very fast. Great Job!!!
Angie is the BEST!! She kept me informed and made sure my car was perfectly repaired. I highly recommend yo give them a try! You won't be disappointed!!!
My daughter had driven home for the weekend from college when I noticed the rubber/plastic surrounding the front windshield was displaced on the passenger side. I arrived with the car at the Douglasville location just as the store opened and was greeted professionally by Jeri W. After hearing my dilema, Jeri asked to look at the vehicle before telling me "I'll take care of it!" Less than 10 minutes went by before Jeri told me the car was ready to go. Jeri's actions for me could be used as a training video for how to provide excellent customer service. Thank you Jeri.
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