Douglasville, GA - 12231 Veterans Memorial Hwy

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/18/23

Gerber Collision and Auto Glass, their expertise in customer service, and their technician have shown that their knowledge stands out, and they are willing to ensure their customer is entrusted with their vehicle as is one of their own; my recommendation is not enough, their work speaks for their self, ever since conducting repair from Gerber from the rear bumper and front bumper repair, they've acknowledged the situation with the mindset of the costs, the time, which they inform me they will order the part before with credible vendor, which guarantees their work. From the last post submitted, there was a misunderstanding on my behalf. They were acknowledging the situation, which was out of content.

Carlos R

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/20/23

Looks like the day we drove the car off the lot

Richard H

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/28/22

Though it took nearly four weeks to get my car back, Breanna was very good in following through. When it came time to pick up the car, a family emergency made it difficult for me to come in and she went out of her way to see that the car was delivered. Employees are a company's greatest asset, and Breanna certainly makes Gerber stand out in customer satisfaction.

Jeff B

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/16/22

Mr Carl T. did a excellent job with my car. He text me daily to inform me of every step. My car looked like it did when I first purchased it! The staff was great as well and answered all my questions immediately. I would usually only let Cadillac repair anything that went wrong with my car and didn't trust anyone else, but I think Gerber will be my "new" repair place. Thanks guys, keep up the good work and the high standards.

Lisa S

GA - 12231 Veterans Memorial Hwy, Douglasville - 4/21/22

Probably the best body shop place in Douglasville GA. Had no problems check-in and no problems processing out. Through the repair process ,I was keep up to date on what was happening to my vehicle. Also, a Big Thank you to Naomi. Great example of customer service.

CHAN C

GA - 12231 Veterans Memorial Hwy, Douglasville - 4/16/22

Naomi was Fantastic! I was kept informed when each step was completed and when my car was ready. I am already planning to have them fix a minor repair in a few weeks!

Amy L

GA - 12231 Veterans Memorial Hwy, Douglasville - 4/13/22

Naomi was excellent! She explained everything from the estimate of the repairs to the completion of the repairs. She called with daily updates on the progress of the repairs of my car. Naomi explained and showed me the repairs of my car when the repairs were completed. She was a pleasure to work with. I am a senior citizen with a walking cane, Naomi was very considerate of my safety in side and outside of the facility. She is just a pleasure to work with. The young lady at the front desk was a pleasure to work with also. I am very satisfied and happy with my experience with "Gerber Collison and Glass in Douglasville, Ga.

HERMINE K

GA - 12231 Veterans Memorial Hwy, Douglasville - 4/13/22

Great service from Ashley;Naomi and Steve.

ELERY M

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/29/22

Estimator Carl kept me abreast of the process throughout. He explained in detail what was happening and when required parts should arrive. Great customer service provided.

FREDRIC F

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/29/21

Amazing work.looks like new.

Albert S

GA - 12231 Veterans Memorial Hwy, Douglasville - 7/14/21

Prompt, efficient, knowledgeable staff; regular updates; superior workmanship; excellent communication with insurance company - all contributed to a smooth process from first contact to delivery of repaired vehicle.

Stan W

GA - 12231 Veterans Memorial Hwy, Douglasville - 1/1/21

Good work promptly performed

Rod C

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/30/20

People were very polite and helpful, the repairs didn't take long.

Maria lenia M

GA - 12231 Veterans Memorial Hwy, Douglasville - 5/29/19

Awesome! Everyone was so nice. Loved how they treated me.

Jordan C

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/30/18

They were great and my husband and I were happy. Thank You.