Colorado Feedback

CO - 6750 S Dawson Circle, Englewood - 6/2/12

This location was fast, friendly, efficient ,as well as professional. Wow the car looks great!!!! I would recommend gerber to others. Thanks.

Jenny D

CO - 275 Enterprise Dr, Pueblo West - 6/1/12

Gerber was open on Saturday, when I needed help! They co-ordinated with my insurance AND rent - -car to make the whole process so easy and painless. Nice people . great service and good work result. Thank you!

Jane T

CO - 6750 S Dawson Circle, Englewood - 5/25/12

"Gerber Collision & Glass definitely brings the "WOW" factor to their customer service and auto repair. Customer service from their front desk associate and adjusters, were unrivaled by any of the other collision repair centers I've ever been to. They were very friendly/enthuseastic, and eager to help the me and the rest of the customers I saw come through their front doors. The repairs to my truck were also unrivaled by any other shop I've been to. I had a great experience, and would definitely recommend friends and family to their shop in the future."

Danny W

CO - 5900 Palmer Park Blvd, Colorado Springs - 5/25/12

Excellent service and friendly people & customer relations

Dave B

CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/25/12

We were very happy with the service from Gerber. Our car was inspected, the parts ordered and the repair date set on the date we went in. Because we were on vacation when the incident occured, we were very pleased with the courteous staff and the great communication with getting the vehicle repaired. We would refer anyone to them with the excellent servie we received.

Nancy H

CO - 6750 S Dawson Circle, Englewood - 5/22/12

I just received my car back this past Friday and wanted to say what an amazing job the staff there did to fix my Subaru. It was completed in a very timely manner and everyone there was so nice and professional. My car looks brand new and I can't thank them enough for such a wonderful job. My total experience was nothing short of fantastic and I was totally wowed when I saw my car for the first time after repair. Please keep up the great work and give Jeff C. and Louise and the entire staff my regards. I will refer friends and family guaranteed!!!

Mal S

CO - 6750 S Dawson Circle, Englewood - 5/18/12

Louise, I just wanted to thank you and everyone there for your extremely friendly and professional customer service. Rooting around in m glovebox to fax me the insurance card was really nice, but doing it 7 times was above and beyond. I really appreciate the great job YOU do, and I had a great experience with everyone there. Please let me know if I can be of help to you! J

Darcy T

CO - 5900 Palmer Park Blvd, Colorado Springs - 5/15/12

/the gentlemen that worked on our truck at Gerbers af ter my accident did an excellent job and I rate them a definate 10. Thank you Glenn l. Walker

Glenn W

CO - 6750 S Dawson Circle, Englewood - 5/14/12

WOW!! WOW!! WOW!! Had I not known my vehicle had been damaged there would be absolutely no way I could tell from looking at it. This is the second time I've used your company to complete a repair. The reason this was the second time is because I trust you and I trust the workmanship will be the absolute BEST!! Well done! Again! Thanks for the great service,

Tod E

CO - 275 Enterprise Dr, Pueblo West - 5/10/12

"Their service was above average. Besides the excellent cosmetic collision repair, there were a number of other touch ups I requested. Never did they give me the impression that they thought I was being too "picky". The job was done as if it was their own car. The manager (Mike) was very professional and patient with all my concerns and questions. He made a bad experience a learning experience. I recommend this shop highly."

Judith M

CO - 275 Enterprise Dr, Pueblo West - 5/9/12

The customer service was great from the time I walked through the door. The techs kept me up to date on everything that was taking place with my vehicle, and ended up being completed ahead of schedule..Would recommend to anyone. I shopped around at other competitors, and the service is what made me go with Gerber.. Thanks.

philip a

CO - 6750 S Dawson Circle, Englewood - 5/8/12

Just got my car back which was in for minor paint repairs. What a 'wow' experience! Everyone was friendly, the car was done two days before the promised date, and they kept up with me twice a week while it was there. I will never go anywhere else again! They even buffed out a big scratch fro a very reasonable price!

William B

CO - 6750 S Dawson Circle, Englewood - 5/7/12

Just a quick note-- Excellent, excellent service all the way around! I called your shop this morning to schedule an appointment for an estimate - they were able to get me in this morning and when I brought my car in, Jordan looked at the damage (the front fender had pulled out), and said he could fix it now and could also buff out a couple of scratches along the side. I was in the waiting area less than 15 minutes when he returned and said the car was fixed, and there would be no charge. What a great surprise! We have had two of our cars repaired in your shop before; we will always call your shop first. Thank you!

Lorraine z

CO - 5900 Palmer Park Blvd, Colorado Springs - 5/6/12

Doris and Kelley did a great job keeping me informed on progress of repairs; also worked to ensure my rental car was delieverd the day I drop my truck to the shop making the whole process very easy. Kory and his technicians also did a great job performing their repairs. I have had to use this shop a few times over the last year and half and have found the people I have mentioned to be nothing short of professional and very customer oriented. They do a great job everythime I have had to use them.

John K

CO - 6750 S Dawson Circle, Englewood - 5/4/12

"Eddie, I am sending this email regarding my claim number 0240691683D01 -- 2007 Toyota Highlander I want you to know what outstanding service I have had by Gerber Collision and, especially, Jason. I was assisted, immediately by a Sr Claims adjuster and sent to Gerber Collision. I was given an appointment within 24 hours to bring the car in for an estimate by Jason. I was given professional, helpful, timely service in every way. Gerber went out of their way to accommodate me for the repair. My daughter took my car to Gerber for me on April 14, 2012. I had to be out of town for that week. Gerber, with Jason's coordination was able to have the car ready and available for my daughter's pick up on Saturday April 21, 2012. I didn't have to be without a car during the repairs. This is very important to me since I am a single person with ... only one car. Also, the cost of repairs went over the original estimate and Jason took complete care of the overage through Allstate saving me time from making telephone calls to have payment for the overage for Allstate. I can only tell you it was a wonderful experience not to be frustrated by telephone calls and collecting more money for anyone. My car looks, absolutely beautiful - what a terrific job was done on it. Unfortunately, I received a survey call from a company called "Comments Advocate Data" on 4/25/2012 at 5:16 PM who asked only two very insignificant questions about my experience with Gerber. I said I would like to tell them how outstanding the service from Gerber was and they informed me they only could ask the questions that were on their computer. I did manage to get out that I wished I could tell them how great Gerber was, and that I would like to give Gerber the highest possible rating. Because they said they could take no more information, they hung up. I am sending this email so (SOMEONE who needs to know) the service was outstanding in every way. Thank You, read more

Louise C