Colorado Feedback

CO - 5900 Palmer Park Blvd, Colorado Springs - 5/6/12

Doris and Kelley did a great job keeping me informed on progress of repairs; also worked to ensure my rental car was delieverd the day I drop my truck to the shop making the whole process very easy. Kory and his technicians also did a great job performing their repairs. I have had to use this shop a few times over the last year and half and have found the people I have mentioned to be nothing short of professional and very customer oriented. They do a great job everythime I have had to use them.

John K

CO - 6750 S Dawson Circle, Englewood - 5/4/12

"Eddie, I am sending this email regarding my claim number 0240691683D01 -- 2007 Toyota Highlander I want you to know what outstanding service I have had by Gerber Collision and, especially, Jason. I was assisted, immediately by a Sr Claims adjuster and sent to Gerber Collision. I was given an appointment within 24 hours to bring the car in for an estimate by Jason. I was given professional, helpful, timely service in every way. Gerber went out of their way to accommodate me for the repair. My daughter took my car to Gerber for me on April 14, 2012. I had to be out of town for that week. Gerber, with Jason's coordination was able to have the car ready and available for my daughter's pick up on Saturday April 21, 2012. I didn't have to be without a car during the repairs. This is very important to me since I am a single person with ... only one car. Also, the cost of repairs went over the original estimate and Jason took complete care of the overage through Allstate saving me time from making telephone calls to have payment for the overage for Allstate. I can only tell you it was a wonderful experience not to be frustrated by telephone calls and collecting more money for anyone. My car looks, absolutely beautiful - what a terrific job was done on it. Unfortunately, I received a survey call from a company called "Comments Advocate Data" on 4/25/2012 at 5:16 PM who asked only two very insignificant questions about my experience with Gerber. I said I would like to tell them how outstanding the service from Gerber was and they informed me they only could ask the questions that were on their computer. I did manage to get out that I wished I could tell them how great Gerber was, and that I would like to give Gerber the highest possible rating. Because they said they could take no more information, they hung up. I am sending this email so (SOMEONE who needs to know) the service was outstanding in every way. Thank You, read more

Louise C

CO - 12520 W Cedar Dr, Lakewood - 5/2/12

Hi there! Thank you so much for contacting me. I had a great experience with your location, and everyone there. I will absolutely be having my car fixed at your location when we have the money. However, we won't be able to afford the payment for the damage, even with the insurance covering most of it, for a few months. When we have that money, we will call and schedule right away. Thank you all so much for having such a great place. We not only had very professional service and interactions, but we were made to feel comfortable there too, while we waited, (even though we only waited briefly). I have left a positive review on your website for your location, and will recommend you all to any friends of mine who have auto/glass needs, too! Have a great day, Virginia

Virgina L

CO - 12520 W Cedar Dr, Lakewood - 4/29/12

Unfortunately I have had to have my truck repaired 3 times in the last 3 .5 years. BUT fortunately I went to Gerber (and Cars Collision) for my repairs. The reason I only went to Gerber/Cars Collision is because they have always done such an excellent job each time. They were very professional and friendly. I have spoken highly about them and referred them to my friends. Hope I don't have anymore repair problems with my truck, BUT if I do, I will be taking my car to Gerber! Thank you Gerber! Joan

Joan D

CO - 6750 S Dawson Circle, Englewood - 4/28/12

Wow! We were very pleased with our service. They went above and beyond to help us. We would recommend them to anyone.

JEANNE D

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/27/12

I ha my Jeep broken into within 3 days of moving to Colorada and took it here for repairs. (Google Places, see email 27/04/2012)

Chupacabra

CO - 275 Enterprise Dr, Pueblo West - 4/26/12

I recently had need of some auto body repair on my brand new Honda Accord do to a collision with a concrete post. My insurance company suggested Gerber Collision for the estimate on repairs. I decided to have Gerber complete the repairs as well as the estimate. I am completely satisfied with the job that was done. The repoairs were completed a couple of days ahead of the initial schedule. The finished product was more than acceptable. I can, without reservation, reccommend Gerber to anyone needing auto body work done. Everyone I dealt with here at their Pueblo West, Co. shop was freindly and professional.

Harry T

CO - 12520 W Cedar Dr, Lakewood - 4/21/12

Thank you for my car back. It is now spotless inside and out. I have only tried the new door once but I worked. There is no extra road noise either anymore (as after the accident). I am very pleased that I went to Gerber. David, I suggest Nationwide approve them so it doesn't take so long to get the work done. Thank you all.

Judi K

CO - 6750 S Dawson Circle, Englewood - 4/20/12

Jason was polite and very reliable with his feedback and twice weekly update on the car. He offered explanations for my strange questions without hesitation. He offered to show me the damage at both ends of the car, which I took him up on. It was a no hassle experience, the car looks wonderful and he explained the whole process of parts and used parts. I have a hybrid and he made sure the hybrid battery was checked by the dealer. This is my new favorite collision place! Hopefully I won't need you all very soon, but you nevery know! :)

Eileen F

CO - 6750 S Dawson Circle, Englewood - 4/20/12

The crew at Gerber were fantastic to work with. My estimate was received within 24hrs of taking my car in. The repair work was fabulous. My car looks amazing! GM Steven and Jason provided great service and did all they could to get my car done a day early. Much apprecited!

Suzanne S

CO - 275 Enterprise Dr, Pueblo West - 4/20/12

Very pleased with the repair on my car, and the that they cleaned my car for me. Great customer service

Cassie B

CO - 12520 W Cedar Dr, Lakewood - 4/16/12

Everything progressed as expected with a little delay in parts availability. Appreciate the communication during the repair.

Brian T

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/12/12

The Lacey Gerber crew did a grear job getting us in and out in one day! We"ll definately recommend you to our friends!

Mark V

CO - 12520 W Cedar Dr, Lakewood - 4/10/12

I went here to have my car looked at and estimated for damage cost. The team in the Lakewood, Colorado location was extremely pleasant, professional, and efficient. I would gladly do business again, and I plan to have my car repaired at the same place, when I have the money. Thank you for having such a great business, and such wonderful people working there! :)

Virginia L

CO - 275 Enterprise Dr, Pueblo West - 4/7/12

Excellent job repairing passenger door handle and repainting metallic green door on my Mustang. Staff were prompt, friendly, kept me well informed and most of all did a great job! Thank you very much for your hard work. Hopefully I don't need you guys again too soon, but I would be happy to bring my car here again should something happen to it.

Craig G