Colorado Feedback

CO - 12520 W Cedar Dr, Lakewood - 5/2/12

Hi there! Thank you so much for contacting me. I had a great experience with your location, and everyone there. I will absolutely be having my car fixed at your location when we have the money. However, we won't be able to afford the payment for the damage, even with the insurance covering most of it, for a few months. When we have that money, we will call and schedule right away. Thank you all so much for having such a great place. We not only had very professional service and interactions, but we were made to feel comfortable there too, while we waited, (even though we only waited briefly). I have left a positive review on your website for your location, and will recommend you all to any friends of mine who have auto/glass needs, too! Have a great day, Virginia

Virgina L

CO - 12520 W Cedar Dr, Lakewood - 4/29/12

Unfortunately I have had to have my truck repaired 3 times in the last 3 .5 years. BUT fortunately I went to Gerber (and Cars Collision) for my repairs. The reason I only went to Gerber/Cars Collision is because they have always done such an excellent job each time. They were very professional and friendly. I have spoken highly about them and referred them to my friends. Hope I don't have anymore repair problems with my truck, BUT if I do, I will be taking my car to Gerber! Thank you Gerber! Joan

Joan D

CO - 6750 S Dawson Circle, Englewood - 4/28/12

Wow! We were very pleased with our service. They went above and beyond to help us. We would recommend them to anyone.

JEANNE D

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/27/12

I ha my Jeep broken into within 3 days of moving to Colorada and took it here for repairs. (Google Places, see email 27/04/2012)

Chupacabra

CO - 275 Enterprise Dr, Pueblo West - 4/26/12

I recently had need of some auto body repair on my brand new Honda Accord do to a collision with a concrete post. My insurance company suggested Gerber Collision for the estimate on repairs. I decided to have Gerber complete the repairs as well as the estimate. I am completely satisfied with the job that was done. The repoairs were completed a couple of days ahead of the initial schedule. The finished product was more than acceptable. I can, without reservation, reccommend Gerber to anyone needing auto body work done. Everyone I dealt with here at their Pueblo West, Co. shop was freindly and professional.

Harry T

CO - 12520 W Cedar Dr, Lakewood - 4/21/12

Thank you for my car back. It is now spotless inside and out. I have only tried the new door once but I worked. There is no extra road noise either anymore (as after the accident). I am very pleased that I went to Gerber. David, I suggest Nationwide approve them so it doesn't take so long to get the work done. Thank you all.

Judi K

CO - 6750 S Dawson Circle, Englewood - 4/20/12

Jason was polite and very reliable with his feedback and twice weekly update on the car. He offered explanations for my strange questions without hesitation. He offered to show me the damage at both ends of the car, which I took him up on. It was a no hassle experience, the car looks wonderful and he explained the whole process of parts and used parts. I have a hybrid and he made sure the hybrid battery was checked by the dealer. This is my new favorite collision place! Hopefully I won't need you all very soon, but you nevery know! :)

Eileen F

CO - 6750 S Dawson Circle, Englewood - 4/20/12

The crew at Gerber were fantastic to work with. My estimate was received within 24hrs of taking my car in. The repair work was fabulous. My car looks amazing! GM Steven and Jason provided great service and did all they could to get my car done a day early. Much apprecited!

Suzanne S

CO - 275 Enterprise Dr, Pueblo West - 4/20/12

Very pleased with the repair on my car, and the that they cleaned my car for me. Great customer service

Cassie B

CO - 12520 W Cedar Dr, Lakewood - 4/16/12

Everything progressed as expected with a little delay in parts availability. Appreciate the communication during the repair.

Brian T

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/12/12

The Lacey Gerber crew did a grear job getting us in and out in one day! We"ll definately recommend you to our friends!

Mark V

CO - 12520 W Cedar Dr, Lakewood - 4/10/12

I went here to have my car looked at and estimated for damage cost. The team in the Lakewood, Colorado location was extremely pleasant, professional, and efficient. I would gladly do business again, and I plan to have my car repaired at the same place, when I have the money. Thank you for having such a great business, and such wonderful people working there! :)

Virginia L

CO - 275 Enterprise Dr, Pueblo West - 4/7/12

Excellent job repairing passenger door handle and repainting metallic green door on my Mustang. Staff were prompt, friendly, kept me well informed and most of all did a great job! Thank you very much for your hard work. Hopefully I don't need you guys again too soon, but I would be happy to bring my car here again should something happen to it.

Craig G

CO - 6750 S Dawson Circle, Englewood - 4/6/12

Dear Steven, I wanted to follow up with you regarding the auto body repair service I received from your group. In February, in a parking lot, I accidently backed into a car damaging both my vehicle's bumper as well as the bumper of another vehicle. I had recently used your facility to repair my husband's car through an insurance claim and received good service. In this case, I wanted to access the damage to both vehicles to determine if I would file an insurance claim or pay for damages out of pocket. I called your facility and talked to Louise. She took an active role in coordinating estimate appointments for both cars involved, and placed several calls and emails to me to give me status of appointments, estimates, and scheduled repair for both of the cars. The cost for both vehicles was about $1600, and I decided to pay out of pocket. ... Louise scheduled a rental car for the other driver to use during the repair of her car, saving me that added expense. My vehicle repair looks amazing, which I would expect. But it is your customer service that is most impressive to me. Your business hours are very convenient for working people, your facility is clean and comfortable, and Louise epitomizes what true customer service looks like. She was friendly, knowledgeable, took initiative to communicate status, and seemed happy in her job. She made me feel appreciated and cared for. Her excellent level of service is an asset to your organization. Outside the fact I caused an accident requiring repairs, never a good thing :), the silver lining is that I had a wonderful experience on the repair end of things. Thank you so much, and please let Louise know how much I appreciated her care. Sincerely, a very satisfied customer, read more

Beth H

CO - 6750 S Dawson Circle, Englewood - 4/6/12

WOW!!! I am thoroughly wowed by the experience I had with Gerber! Truly the most hassle free and professional place I have ever dealt with when having to get my car fixed. Very professional and communicative as to the progress of our car getting fixed. I would recommend Gerber to anyone I know!!!

Amy N