Cartersville, GA - 850 Joe Frank Harris Parkway SE
Very friendly and knowledgeable staff. Keeps you informed.
Great communication and customer service!
Did a great job. Fast and they keep me inform.
professional service, fast professional repairs.
Awesome staff and so so easy to work with. Highly recommended!
This was the very best experience I have had with a body shop in terms of customer service and repair. I love that they follow up with you to keep you informed about what is happening. They really take extra care of you and go above and beyond the normal service. They are great people and knows how to build relationships which is important to me. I highly recommend them!
Best experience I've ever had with auto body shop. Unfailingly courteous & informative. Wish all businesses were operated this way.
Some of the friendliest people I've ever met at the Cartersville, Ga location. Always kept me updated on the progress of my vehicle. Amazing customer service!
Great job, excellent work, price as quoted, finished ahead of scheduled time.
The individual that hit my car used Progressive as their insurance carrier. Not my choice of insurance. My choice for repairs was Gerber. Progressive insurance representative was not very customer friendly to Gerber or me. But Gerber worked with them, got my car repaired in a timely manner. I have used Gerber for all my car repairs. Always polite, very quick with the answers that I needed. Very pleased!
Great service. Olivia was a great help! Will definitely come back and recommend others to come here. Thank you!
I was very pleased with the friendly service and professional attitude given to me by the staff, especially Olivia S. who kept me advised as the work was in process. The car looks great again after being rear-ended by another motorist.
True customer service is still alive and well at Gerber collision in Cartersville, Ga. Ashley has provided me with excellent service every time. I never leave without feeling totally satisfied. Excellent service from the start to the end.
Everyone was very friendly and kept me up to date on the repairs. When more damage was found they got approval from my insurance company. It was completely hassle free.
One of the best experiences I've had with any company. Ashley was incredibly helpful and professional. She went well above and beyond her job description to help. I will certainly use Gerber again in the future.
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