Arizona Feedback
AZ - 8045 S Priest Dr, Tempe - 2/24/12
Everyone at this locations was friendly, knowledgeable, and professional. From the moment I walked through the door to get the estimate, to the time I walked out the door with my beautifully repaired vehicle, I was taken care of and my questions answered. The level of professionalism i experienced there is rare in today's world. Bill was our representative and took care to be sure I understood how the car would be repaired and why specific things were done. He drew diagrams and explained each process. He called with updates - just as he promised - as the car was repaired. At one point I asked him if they could take care of another little issue at ours expense. He made sure it was taken care of, and the car was still ready on the promised day. When I picked up my car, I went out and found that not only had it been repaired, but it had been ... read more
AZ - 4670 S Palo Verde Rd, Tucson - 2/23/12
Gerber was great. There customer service was excellent. I will recommend them to everyone I know. My vehicle was repair in a timely manner.
AZ - 4670 S Palo Verde Rd, Tucson - 2/23/12
Great service from front 0ffice to backroom. I will recommennd Gerber to anyone. Alfie's two time a week phone calls were delightful. I was amazed at he would call with updates each Tuesday and Wednesday. In examining the finished car He showed me arouind it and to0ld me what work was performed. Gerber's building is cleasn and presentable. My doctor's office should be the same. A full 10 for all your employee's . And tell Alfies wife is is very faithful.
AZ - 4670 S Palo Verde Rd, Tucson - 2/23/12
We are very very highly satisfied with the service we received and the constant contact that we have received from the staff was exceptional. Alfie handled my repairs and did a great job, will definitely be back if ever needed and will refer to everyone.
AZ - 4670 S Palo Verde Rd, Tucson - 2/23/12
Xavier and entire staff provided excellenet repair and service. Great job!
AZ - 4670 S Palo Verde Rd, Tucson - 2/22/12
Everyone was very nice and polite. My truck was very nice after it was fixed and done.
AZ - 4670 S Palo Verde Rd, Tucson - 2/22/12
very good costumer service great experience as they point out a couple of things i didnt know about my car very happy with the service
AZ - 4670 S Palo Verde Rd, Tucson - 2/21/12
Customer service was great. Alfie was great very friendly and helpful. Would recommend Gerber to anyone with collision issues.
AZ - 4670 S Palo Verde Rd, Tucson - 2/21/12
Javier and Raquel were professional and cordial in their treatment of my case. Raquel put me in touch with my insurance representative and assured me that all is handled and i have nothing to worry about. Considering all that went on with a damaged vehicle, securing a rental, returning it, examining my vehicle's repairs (personally lead by Javier), and the possibility of injuries to my wife, my experience with Gerber (nt the first) was definitely a positive one.
AZ - 6108 N Travel Center Dr, Tucson - 2/21/12
I was entirely satisfied with the collision repair service. Joe and Vivian were terrific! The estimate was accurate, the repairs were completed on time, the car was washed and looking like new, and the cost was even slightly less than the estimate (they were able to get one part at a better price). I will definitely recommend Gerber to friends and will return for any future repairs..
AZ - 8045 S Priest Dr, Tempe - 2/21/12
My Gerber contact, Jim Caniga, provided excellent, professional, expeditious, courteous and quality service and results
AZ - 4670 S Palo Verde Rd, Tucson - 2/20/12
the service that I received was very good and professional I am very satisfied with service from Raquel (front desk) and Javier. Vehicle looks very nice and I was told about the warranty on the repair which was great.
AZ - 4825 W Glendale Ave, Glendale - 2/17/12
I have to say, I have not had service like this in a VERY LONG time!!! From the start Sal at Gerber Collision and everyone that works there was very nice, helpful and took care of all my needs from start to finish.there was no stress what so ever. I'm a business owner myself and I take pride in the service my employes give to our customers.You will most definitely be taken care of here. I highly recommend this location. This is what service should be, more people should take this much pride in there service.
AZ - 4670 S Palo Verde Rd, Tucson - 2/3/12
it was GREAT, everyone was very professional and the turn around was super FAST
AZ - 4670 S Palo Verde Rd, Tucson - 2/3/12
My car was ready when promise. The service of the customers was very terrific.And I like the service they did to my car.thank you to Mr.Javier for his extra work. and to all staff helping to... I will recomend friends to this company... Thank you for everything. god bless you all.
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