Arizona Feedback

AZ - 4670 S Palo Verde Rd, Tucson - 1/29/13

Alfie did a nice job in assisting me with this repair, he was extremely professional and courteous...the parts ordering took longer than expected, but it was explained that USAA has high standards for their members and the Subaru part had to be ordered from out of state. Alfie and Gerber assisted me with strains caused by this delay in a positive fashion and I appreciated their courtesy in this matter. Laurie Robinson

Laurie R

AZ - 8045 S Priest Dr, Tempe - 1/28/13

I wanted to express my positive experience and ensure the right individuals receive the correct recognition. Joe Wilkes and Ignacio Hernandez were very professional and handled my requests with outstanding diligence. Both were very friendly and were able to make my car accident experience much more bearable despite the negative connotation. Also, Eric Zandier provided assistance that I thought was very gracious. Thank you to these individuals and I will be sure to recommend in the future.

Andrew H

AZ - 3260 S Arizona Ave, Yuma - 1/28/13

They. Were friendly all those that I talk to were Jordan, Kerri, and Tom they were a great help. They did a great job in repairing my back bumper and unseen damages from where I was hit. it was fun to Chet chat with them during the process. I would definitely recommend them and go back to them.

John G

AZ - 4825 W Glendale Ave, Glendale - 1/27/13

Gerber is the facility that Farmers insurance company told me was on the approved list to take our car to for repair. I was told that there will be a lifetime gaurentee on any and all the work performed as long as we owned the vehicle. I was treated very good at Gerbers. From the front desk receptionist, to Kent, the main person that worked with us, and to Josh, Who I spoke to on the phone a couple of times. I will recommend this facillity whenever the ocassion to do so comes up or comes my way. Thank you for all of your help. Thank you, Mike Goldberg...

Mike G

AZ - 775 N Dysart Rd, Avondale - 1/19/13

The staff at this location provided far superior service to what I had expected, In the past I had picked up my car after completion of work and for a month I was still finding broken glass, NOT SO with this team. I know where the damage was, no one else can tell there was any. On time andwith no major surprises from the estimate. As much as I hope not to need them, if I do I would drive the extra distance to use thisparticular shop. In the past

Bill O

AZ - 8150 E Raintree Dr, Scottsdale - 1/12/13

Best experience ever. Friendly staff, very polite and knowledgeable. We had our car back the next day! The repair was great and the car was cleaned. I am an auto detailer and I was very impressed with their work. Would highly recommend them to anyone.

Kurt S

AZ - 4670 S Palo Verde Rd, Tucson - 1/3/13

What a tremendous surprise! The guys at Gerber are amazing! Especially Alfie! MY Ford is beautiful! They are the most amazing, collision people I have ever met. Professional, kind, and awesome....that says it all!

Linda F

AZ - 41801 N 41st Dr, Anthem - 12/29/12

I just got my car back from having the front end repaired. It looks brand new again. I was impressed with the updates on the status of my car and how thorough the staff was with working with my insurance and taking care of my rental car. I was also blown away with the kindness I was shown throughout the entire process. I would recommend them to anyone!

Jessica G

AZ - 4670 S Palo Verde Rd, Tucson - 12/27/12

I want to say i dont have words to thank Mr Alphie Perez. This gentlemen went above and beyond with his outstanding customer service! i would recommend Gerber collision to anybody who has a collision i am so thankful i chose Gerber collision center they always kept me posted and were very helpful great communication, while i was under a lot of stress with my accident they were there for me thank you so much Alphie! and Gerber crew!

Eva T

AZ - 6108 N Travel Center Dr, Tucson - 12/27/12

Terrific service, Jacques Brown did an excellent job of estimating and explaining the work to be done. Also, I was very clear on Gerber's relationship with USAA and Enterprise Rental. Work was accomplished in just 1/2 a day. Car in in AM and out by 3:00 PM the same day 1/16/12

Stuart C

AZ - 7940 E Lakeside Parkway, Tucson - 12/27/12

They replaced two of my headlights and it was the best service and job I have ever seen. Would never go anywhere else now.

breanna p

AZ - 8045 S Priest Dr, Tempe - 12/20/12

Merry Christmas, thanks for fixing my car!

Jimmy T

AZ - 1015 W Broadway Rd, Mesa - 12/19/12

I went to Gerber for an estimate for repair following an accident. Jared helped me and did the estimate. He was very impressive and thorough. I very much appreciated his assistance and help. He was very professional and I enjoyed the association with him. He was the kind of guy I would want to invite over to a family BBQ (and would if he would want to contact me). Anyway, thanks ... I will recommend you guys to others. (We don't know yet what the insurance company will do with the repair claim.) Kevin V. Hunt

Kevin H

AZ - 6108 N Travel Center Dr, Tucson - 12/19/12

Jaques Brown was my contact person, and did an excellent repair job on my rear quarter panel. He was also able to do it in a very timely fashion, so I was able to use my vehicle in a short time. I would recommend him and his crew very highly for any further repairs, and would indicate as much to other potential customers. Well done all around.

James D

AZ - 8045 S Priest Dr, Tempe - 12/13/12

Great work! Prompt and courteous.

Lee S