Read What Our Customers Are Saying!

GA - 2441 Cheshire Bridge Rd, Atlanta - 1/23/25

I had an extremely complex claim that took almost 18 months to resolve and involved 2 insurance companies and multiple rounds of estimates. It was an accident where I was not at fault and my insurance company told me to seek reimbursement through the liable party's insurance. In the end an employee who is no longer at Gerber ended up billing the wrong insurance company MINE and then coming after me for the deductible. After multiple email exchanges with the at fault insurance company and their adjuster, Gerber had still not been fully reimbursed for my claim, and Charlice F was given the responsibility to try and recover the remaining funds from me. I was very upset when I explained to her the full history of the claim and how I was not even the at fault party, that Gerber had billed the wrong insurance company. Despite my temper she was ... very professional and calm and worked with me to understand the claim history and what had been done. I shared the background with her and she immediately reached out to the at fault insurance company representative and was able to get the claim fully resolved on her first day of working on the claim. I just want to say that I have worked with many people at Gerber over the years and Charlice is the most competent, professional and kind representative I have worked with. She should be commended for her interpersonal skills and calm working with emotional customers (me). Please pass on my thanks for her kind handling of my case. read more

Robert P

PA - 153 Pennsylvania 100, Fogelsville - 1/23/25

Stopped there unannounce with an embarrassing problem. Had to change my license plate and couldn't get 1 screw out. They took my car right in. In less then 10 minutes old plate off new plate on and at no charge. I was amazed - with the price of goods & services these days. These are good folks. If I need body or glass work I am going there. You should too!

Wayne O

FL - 10491 Corkscrew Commons Dr, Estero - 1/23/25

Estimator Brenna F was phenomenal to work with. Never having gone thru something like this before she took away all of the anxiety. I learned quickly that I could count on her Tuesday/Thursday phone call to update me along the way. And the work done is beautiful. No way to tell there had been damage to the car!! Very pleased. Thank you for making things so easy..

Gary I

OK - 701 W Freeport St, Broken Arrow - 1/23/25

See my review. I am quite pleased with the repair work done by Gerber on West Freeport in BA. Dana, the estimator and technician, was fantastic, especially in communicating with me.

Timothy K

OR - 1365 Broadway St NE, Salem - 1/23/25

Had my car repaired in 2 days. Very nice and thoughtful people work there. Will gladly recommend them to others.

April H

IN - 244 Melton Rd, Chesterton - 1/22/25

Truck looks great and everyone was completely professional. Repair time was as anticipated. I would definitely recommend.

David L

FL - 805 E Hibiscus Blvd, Melbourne - 1/22/25

April and Kelly were very helpful. If you have an accident, this is the place to go. We highly recommend

Laura S

TX - 3103 W Loop 281, Longview - 1/22/25

Dylan the General Mgr & Lee did an excellent job on repairing my Hyundai and gave exceptional Customer Service! KUDOS to both

Erin D

FL - 4427 S Tamiami Trl, Venice - 1/22/25

Excellent staff, service and communication all the way through the process!

Larry W

WA - 3014 E 55th Ave, Spokane - 1/22/25

Did a great job.

Julie P

GA - 2230 Redmond Circle NW, Rome - 1/22/25

Great communications, and most courteous phone assistance possible. Scheduled quickly, and service was done well and on timely manor. Excellent job well done.

George S

IN - 3790 Grant St, Gary - 1/22/25

OK, Asa and MARIO was pretty cool and so was Miss front desk lady I don't remember her name when I fussed about not staying in the loop as submitted his personal business just keep me in the loop after that and they did a beautiful job on My Car that's the first thing I looked at when I walked in the building was my car yay

Serena F

CA - 26847 Baseline St, Highland - 1/21/25

Being in a car accident/fender bender is NEVER fun especially when it isn't your fault and you are fighting with insurances, however Gerber Collision & Glass in Highland, CA made sure my experience with them was nothing short but AMAZING. The staff was extremely nice, professional, and communicated with me very well. Although I never want to be in this situation again, but if I had to be, I would definitely make sure they take care of my car again. I felt safe and honesty with them. Oh and Vivian, she is definitely the right person to greet all the customers. Thank you Gerber Collision & Glass in Highland,, CA.

Meyoshe C

IL - 1313 N Lake St, Aurora - 1/21/25

Friendly people,good service

Martin

IN - 3710 Illinois Rd, Ft Wayne - 1/21/25

This is my second time having work done at your place. The workmanship is the best ever. I highly recommend your Company to everyone. I would like to make mention of two women working there, Stephanie, (estimator,) and Kelly CSR I honestly have to say I felt like I was with family and friends. They treated me so kindly. Everything was explained to me and they made sure that I understood everything! . Both women were very attentive to answering all my questions. Their professionalism and kindness was very impressive to me. Thank you again for the good work!

Sheila Z