Zephyrhills, FL - 35534 State Rd 54
FL - 35534 State Rd 54, Zephyrhills - 3/14/18
I am not easily impressed but the way that these people conduct their business is impressive! I received several text message updates telling me how the collision work was progressing. I will try and copy this customer service into my own business!
FL - 35534 State Rd 54, Zephyrhills - 1/14/18
They were very friendly and did excellent job on the car.
FL - 35534 State Rd 54, Zephyrhills - 6/15/17
This location has the best service, I took my Infinity Q60 for some body work; at the time I did not have an appointment however the staff make me feel like they were expecting me. The work was completed ahead of schedule and I appreciated the updates via text. The friendliness and professionalism of the young lady at the front office was superb! (You know who you are, R) In the future, I will continue to bring our vehicles to this awesome facility.
FL - 35534 State Rd 54, Zephyrhills - 1/28/17
Vacationing in Florida for winter, car gets hit, Gerber Collision along with Insurance has my car like new. Especially liked the updates on the progress of my vehicle repair. Thanks again Gerber Collision.
FL - 35534 State Rd 54, Zephyrhills - 12/9/16
From the time of appointment till the car was repaired and ready to be picked-up, the staff was Outstanding...Providing me feedback as the process proceeded from time of entry to the facility to the time of my pickup. I was advised it would be two weeks but they completed my work ahead of schedule by 5 days...OUTSTANDING..... Excellent staff
FL - 35534 State Rd 54, Zephyrhills - 10/5/16
The personnel at this location were friendly, professional, and thorough with the repairs to my vehicle. All of the issues related to a crash were promptly repaired and some additional issues that arose during the process were addressed and corrected without issue. The General Manager, Sam H., was a pleasure to work with and he ensured to keep me informed/involved in the entire process at my request (I am a very involved "car guy"). I would certainly consider returning to this facility and/or recommending them to others.
FL - 35534 State Rd 54, Zephyrhills - 9/15/16
Gerber always does such an amazing job. After getting hit several times in the past they never cease to impress with all the repairs. We purchased a new vehicle that had some minor scratches and chips, and Gerber once again did a magnificent job. Gerber is very good with keeping customers updated on the steps and progress. Once again did absolutely beautiful work.....I am always very impressed with their customer service as well as their repair and touch up work. Very professional and skilled! Thank you Sam H.
FL - 35534 State Rd 54, Zephyrhills - 8/15/16
Very pleased with the finished repair to my new truck. It looks new again! Sam, Ray, and the crew did a great job. The repairs were done on time and done right the first time. The paint matches perfectly and all of the body lines are perfect. You can't tell it was ever damaged. Thank you, and I will recommend your shop.
FL - 35534 State Rd 54, Zephyrhills - 5/30/16
The team at this location repainted my husband's Kia Optima recently. Not only were we extremely satisfied with the quality of the paint job, but we were really impressed by the customer service. Though this particular job was not a quick one (they had to paint the entire car and then rebuild it), we were thankful at how attentive they were and how understanding they were of the fact that we were down to one car during the time that the Optima was in the shop. We really appreciate the staff at this location and will be recommending it to our friends and family. Thank you SO much.
FL - 35534 State Rd 54, Zephyrhills - 4/13/16
I was very pleased with the service, from the time I first came in, until I left with the car all repaired. It was all handled professionally.
FL - 35534 State Rd 54, Zephyrhills - 3/21/16
Fabulous customer service. I was so surprised by their willingness to go above and beyond anything I expected. I had a wonderful experience, and my car looks great!
FL - 35534 State Rd 54, Zephyrhills - 3/3/16
repair to my car was perfect. i ran a body for a new car dealership up north and was hired by the second largest insurance company in the state as an appraisal supervisor. ive never seen a bodyshop that could compare with gerber in zephrhills-also, the employee are the best.
FL - 35534 State Rd 54, Zephyrhills - 2/24/16
Dealing with Sam H. was a great pleasure. He explained everything very well and promised to have my car repaired in no more than one weeks time. It was completed a day ahead of schedule. Also the receptionist was excellent to work with. I thought having the car repaired would be a big hassle but as I soon found out I never knew having a car repaired would be so easy. Thanks Gerber way to go
FL - 35534 State Rd 54, Zephyrhills - 1/19/16
Customer service was great good communication on updates on my automobile and finish my auto on time in a timely manner.
FL - 35534 State Rd 54, Zephyrhills - 10/31/15
Excellent and honest repair, completed ahead of schedule and under original cost estimate. Friendly, helpful staff informed me of progress on my vehicle by text or phone calls every few days. I am pleased with the repair and would utilize this business again, in the future.
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