Wichita, KS - 3131 N Ridge Rd

KS - 3131 N Ridge Rd, Wichita - 4/3/24

I could not have expected a better experience. Kept me informed by text and calls during the repairs. Done an excellent job on the repairs. Staff was very nice and knowledgeable. A+++ Experience

Carla P

KS - 3131 N Ridge Rd, Wichita - 3/27/24

I loved the periodic progress updates along with the estimated completion date.

Wayne J

KS - 3131 N Ridge Rd, Wichita - 3/18/24

My new care experienced a hit and run in a parking lot on Christmas eve. My first experience with Gerber, I arrived at 5:00 not knowing they closed at 5:00. It was rainy, but Robbie unlocked the door and followed me to my vehicle. He explained I would need to schedule a time for an estimate for a more thorough evaluation, but he believed the damage to be minimal. I scheduled an appointment and returned. I spoke with the receptionist, Hayleigh, who was amazing at working out a time after work that I could return. Robbie started with a comprehensive evaluation of the damage. He was able to estimate what parts were needed, when the parts would be in and scheduled our appointment accordingly. Gerber coordinated with my insurance company as well as the car rental agency. I took the car in, the car rental agency picked me up and took me to the ... agency to complete the paperwork and issue a vehicle. Upon examination, Gerber discovered additional damage not originally expected in the initial quote. They immediately called to communicate their findings. Gerber shared the unexpected findings and the new estimated completion date with me, my insurance company and the rental agency. Additional parts were necessary. Gerber estimated when the parts would be in. Once the parts were secured, a new estimation date was established. Gerber communicated with the insurance company and the car rental agency. He continued to communicate with me through the repair process and was able to beat the estimated completion date by one day. He called and I returned to pick up the car. Robbie went over the repairs and gave specific instructions for the care of the car to allow the paint to cure. They asked me to leave the rental car at Gerber and the rental car company picked up the vehicle. Saving me the hassle of coordinating another driver to drive my car to the rental agency following me with the rental car to complete the rental transaction. The whole process was seamless and far less stressful than I had anticipated based on a previous experience. Gerber staff is amazing, from the first encounter, the appointment made by the receptionist, Hayleigh. Robbie who helped with the initial estimate and then explained the repairs and gave specific care instructions, and Chad who constantly kept in touch to share the progress of the repairs. I could not have asked for a more positive experience. read more

Susan S

KS - 3131 N Ridge Rd, Wichita - 1/31/24

Well done, and when promised.

Dana S

KS - 3131 N Ridge Rd, Wichita - 11/8/23

Gerber has always been very friendly, fast and provided great communication.

Lisa S

KS - 3131 N Ridge Rd, Wichita - 10/28/23

My repair was done quickly and I was suprised that they cleaned my car inside and out. Wasn't expecting that at all!!! I will be sure to take my future business there and recommend them highly!

James S

KS - 3131 N Ridge Rd, Wichita - 7/19/23

Gerber not only did a beautiful job on my van but had it back to me sooner than estimated. They worked seamlessly with my insurance company too. Thank you Gerber Collision

Shannon H

KS - 3131 N Ridge Rd, Wichita - 4/28/23

I am so pleased with this company! They were fantastic every step of the way! Chad kept in contact with us and informed us about all the changes being made! Super nice guy! I couldn't be happier with their services! They have amazing customer service! They're the real MVPS! I will definitely be recommending them to anyone who needs body work done. Thank you guys!!! We appreciate all that you do!

Danielle K

KS - 3131 N Ridge Rd, Wichita - 1/17/23

Chad was great to work with and kept us informed. Repair looks great!

Abigail L

KS - 3131 N Ridge Rd, Wichita - 9/16/22

So great to see my suv looking brand new again!

Emily L

KS - 3131 N Ridge Rd, Wichita - 5/20/22

This is the second time we have used your services. Each time our vehicles came out looking great. The work was done in a timely manner, and Chad kept us up to date on the progress. Thank You!

Nichol S

KS - 3131 N Ridge Rd, Wichita - 4/2/22

Everyone was so nice. They communicate well and my car looked fantastic. It was all clean inside and out and ready earlier than expected. I have never had such good service! I won't go anywhere else.

Jocelyn E

KS - 3131 N Ridge Rd, Wichita - 3/16/22

Excellent customer service from start to finish. Text messages kept me updated on status of my vehicle. Completed earlier than quoted. Highly recommend them.

Shirley S

KS - 3131 N Ridge Rd, Wichita - 3/5/22

Fortunately, I've never had to use a body shop before but my experience was amazing. I called my insurance and filed a claim over the phone. Told them I was using Gerber Collision and that was it. The hardest part was dropping my vehicle off and getting a ride. Gerber took over and from then on I received text updates almost daily of the status of work. I was contacted by Gerber that my vehicle was ready. I paid my deductible and went on my way. I am a picky person and I want able to tell anything had ever happened.

Timothy V

KS - 3131 N Ridge Rd, Wichita - 1/27/22

Good job. Looks good.

Larry E