Washington Feedback

WA - 14201 NE 190 St, Woodinville - 2/25/13

Great! Very friendly and helpful. Thanks!!

emily a

WA - 5601 S Adams St, Tacoma - 2/23/13

very satisfied with the work. work done on time and good customer service.

Rick W

WA - 5601 S Adams St, Tacoma - 2/23/13

I really appreciated the workd performed by Gerber staff. The staff was courteous and competent and my vehicle looks beautiful. Thanks Gerber!

Anita H

WA - 1124 Carpenter Rd SE, Lacey - 2/23/13

Great service! Very helpful in working with my schedule to accomodate my schedule to pick up my car. Great work, car looks amazing! Definitely going to refer people to use this comnpany! Thank you!

spencer b

WA - 21101 Hwy 99 S, Lynnwood - 2/22/13

Part looks great !! Thanks.

Bradley H

WA - 5601 S Adams St, Tacoma - 2/22/13

Hello I just wanted to say thanks to mike for keeping me up to date on my car even know it will not be getting fixed so thanks for the up dates

Jiahong Z

WA - 1124 Carpenter Rd SE, Lacey - 2/22/13

Service was great, I would highly recommend Gerber;s to anyone in need of car repairs. Riley and Barb were very friendly and great to work with. Janice M. Swenson

Jan s

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

"My wife had a small fender bender in our only vehicle - 2000 Dodge GrandCaravan. With 4 children between 8 years and 2 years, we need the space. The initial analysis was 10 days to install a recycled rear quarter panel. Gerber offered a special: they paid for a compact car for the first 5, we covered the second 5 days. We decided to upgrade since we needed the space. After 10 days, Gerber decided the rear quarter panel would not meet their standards and wanted to install a new one. I called to talk to the manager and explained my situation: I am not able to put any more money towards a rental. The manager said they would cover the cost of the rental for the rest of the period. It turned out to be another 15-20 days due to the Christmas-New Year break. So according to our original agreement, I would pay the overage on the rental for ... the first 5 days plus the whole cost on the rental for the second 5 days. The cost should have been about $30 per day (for the first 5 days) and $56 per day (for the second 5 days). Some quick and inaccurate math puts that over $400. we were charged $121! I called Gerber to let them know that rental company billed them incorrectly. The manager said, "Don't worry about it. We will cover it." I think his name was Tyler. Now, I have lived enough life to know that no one gives away money. Well, for $121 and 1 month with our van, we had the van repaired and drove a 2012 or 2013 Dodge Caravan! Needless to say, we came out on top. Every time I informed Gerber of the mistakes, whether made by me or made by the rental company, Gerber took the short end of the deal! It is true that when I chose the recycled rear quarter panel, Gerber Collision said they could install it to match existing. They were not able and did everything within their power to make it right. I am extremely satisfied and impressed with the integrity of the manager (Tyler, I believe) who worked with me! I would recommend ordering the new part instead of the used part so that the time your vehicle is in the shop is minimized. All in all, I highly recommend Gerber Collision in Marysville, Wa." read more

curtis w

WA - 1970 S Burlington Blvd, Burlington - 2/22/13

Thanks everyone from Gerber Collision, they did a great job on my wife's car. She's happy and that makes me happy. Thank you for taking care of her in my absence. With much respect, Armando Cobena

Armando C

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

Thanks for a job well done, Great and Friendly service... Thanks Summer for all my updates.

Lori J

WA - 1124 Carpenter Rd SE, Lacey - 2/22/13

Work looks good. Service was amazing! Thank You!!

sarah m

WA - 1700 137th PL NE, Bellevue - 2/22/13

Great service by Robert and Hunter. Car looks great.

James K

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

Great job thanks.

Ron S

WA - 1124 Carpenter Rd SE, Lacey - 2/22/13

Car looks great! Everyone was really nice to deal with.

Wallace M

WA - 14201 NE 190 St, Woodinville - 2/22/13

The service was prompt and courteous. Gordy Dorning was great in answering all of my questions and keeping me informed. Would definitely use Gerber again.

helen g