Virginia Feedback

VA - 350 Lee Jackson Hwy, Staunton - 10/8/26

Friendly and professional service - and car was delivered 7 days sooner than 'promised'!!! Repairs look brand new. I would recommend to anyone. And - I would choose these folks again in the future - if in need of service.

Robert K

VA - 5160 Lee Hwy, Bristol - 10/6/26

So efficient, friendly, quick. Said it could take up to a week for windshield repair; took less than 24hrs

Patricia G

VA - 5160 Lee Hwy, Bristol - 10/5/26

The process from beginning to end was positively wonderful! Not only did they make you feel comfortable from the moment we entered and explained in detail a fair quote & timeline needed to repair the vehicle, which they exceeded our expectations by weeks, but the entire staff was knowledgeable but showed integrity and honored their commitment to a job well done looked like new. Our highest recommendation goes out to this company and team.

Lisa B

VA - 10305 Hull St Rd, Midlothian - 9/30/26

Gerber did a great job on our company vehicle, quick turnaround service, staff was very friendly, informative and made the transaction very pleasant

Rob

VA - 425 W 4th St, Salem - 9/22/26

I want to say thank you to all the people who worked on my car. You were all very nice , friendly and informative and always sent me texts to let me know how far you were and then a text and phone call to let me know it was ready. The car looked great and they even washed it. I would definitely use them again , but hopefully not any time soon , lol. And i would definitely recommend them to family and friends. Thank you very much.

Margaret B

VA - 15526 Neabsco Mills Rd, Woodbridge - 9/12/26

I brought my vehicle in for repairs after being rearended. Intake with Deleny was very professional. She contacted Enterprise to have someone promptly pick me up to go get my rental. As repairs commenced, manager Simeoni was in regular contact with updates. He ensured that all parts installed were high quality. Since I work in DC, Simeoni also volunteered to stay after hours to make sure I was able to pick up my car when the repairs were completed. I was very satisfied with the job done and I highly recommend this business.

Deborah E

VA - 5533 Mechanicsville Turnpike, Mechanicsville - 9/11/26

I spilled about a quart of water on my back floorboard carpet. I was able to dry the top, but the pad and foam underneath were soaked. I was concerned about mold. I went to 5 detailing/repair shops and for various reasons they declined the job. I stopped by gerber collision in Mechanicsville, Virginia, my 6th stop. Adam, the manager, listened to my story and took care of the carpeting. If I ever have a need for car collision repair or glass, I will certainly go back to this location as well as refer others. The service provided and staff were excellent. Thank you so much!

Milton K

VA - 5920 Starkey Rd, Roanoke - 8/20/26

Great customer service and excellent body work. Delivered my vehicle as promised on time.

John S

VA - 4612 Boydton Plank Rd, Petersburg - 8/10/26

This business is awesome!!! They talk to you and give you updates on your vehicle. Extremely well customer service! I normally don't write reviews, but this one yes! Whatever you do, DO NOT go to Carstar Woods automotive! This is the place I will go to for my next visit. Hopefully I will not need a next visit but want a next visit! Thank you Gerber!

Angelique S

VA - 1169 S High St, Harrisonburg - 8/8/26

Great experience. Good communication, friendly staff and great work.

Elizabeth T

VA - 5920 Starkey Rd, Roanoke - 8/7/26

My estimator and service were great!

James W

VA - 5920 Starkey Rd, Roanoke - 8/5/26

Car looks great. You cannot see any evidence that there was any damage.

Charlie W

VA - 5160 Lee Hwy, Bristol - 7/24/26

I had a deal not too long ago where I sideswiped a fence,and messed up the Passenger side doors, and rear quarter panel on my 2023 Subaru Legacy. Needless to say I was pretty upset about it. However a really good friend of mine knew about this place called Gerber Collision and Glass,and recommended it to me... No regrets! This place treated me like royalty. I was on a time crunch and needed my car back in about a week and a half from the accident, to go on a 4,000 mile road trip and they said that they would do everything in their power to make it happen. When the time rolled around for me to leave, they called me and let me know that they had finished my car but the outside was not up to their standards, so what did they do? Gerber literally rented a car for me to drive on my 4,000 mile trip while they repaired my Subaru properly!! And ... when I finally did get my car back, it looked amazing! Thank you so much Gerber!!! read more

Patrick E

VA - 10305 Hull St Rd, Midlothian - 7/17/26

Outstanding experience with these folks. They anticipated my needs. Hooked me up with Rental and pick up. Only took 1 week. I've used this company under old management, and the new management is carrying on the legacy. I think the name of the receptionist is (Allie). She was awesome and had the amazing ability of multi-tasking all the clients in the waiting room at the same time. As I get older, I notice when service is good because it isn't most of the time. Gerber Collision and Glass is "old school" service. The techs are amazing too.

Chris L

VA - 6262 Riverside Dr, Danville - 7/16/26

Professional from the time I walked in the door till I picked up my car. Fantastic repair and paint job, Told me it would take about 16 days and I got it back in 8 days,. 5 stars to every employee I dealt with. Highly recommend and would go back. Great communication with text through whole process.

Jamie K