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Virginia Feedback

 

VA - 5920 Starkey Rd, Roanoke - 7/7/26

Excellent service and staff.

Cynthia T

VA - 7640 Fullerton Rd, Springfield - 7/2/26

I want to pass on my sincerest appreciation to Gerber for there unending support during our repair / collision issue. These people are AMAZING! Our car was totaled and the that was an experience that we never want to go through again. Although, the support people at Gerber were absolutely amazing, through the entire process. I'm getting some body work done at Gerber that I had been putting off, because I just want to give them business. Bottom line, I HIGHLY recommend them. Very Highly recommended.

Peter M

VA - 2409 N Lee Hwy, Lexington - 6/30/26

The car looks super! Everyone was kind,helpful and professional. The repairs were completed in a timely fashion. The vehicle is shining like new! Happy July 4th to all! ENJOY and be safe!????????

Melissa W

VA - 350 Lee Jackson Hwy, Staunton - 6/30/26

Very pleased with repair. Outstanding people to work with. Would highly recommend!

Howard D

VA - 3066 Shawnee Dr, Winchester - 6/17/26

The process is so perfect. Would never go anywhere else. Every person wonderful.

Kerry W

VA - 3943 US Hwy 29, Danville - 6/13/26

Good customer service. The staff were really kind and understanding. when it came up to fixing my car they were able do it quick. They only took about a week to get it done.

Steven T

VA - 10305 Hull St Rd, Midlothian - 6/11/26

Everyone at Gerber is very nice and it was a pleasant experience having our car fixed there, the car looks perfect and was returned very clean, leaving the rental car there was very helpful, Thanks !

Elaine B

VA - 1174 Tappahannock Blvd, Tappahannock - 6/11/26

Great service received car back in a fair time, just waiting on a part to come in! Bumper is pushing out a little bit but not sure if it can be fixable. But did a good work or fixing the whole the tree branch caused.

Jada F

VA - 425 W 4th St, Salem - 5/19/26

Great servic

Ryne J

VA - 7640 Fullerton Rd, Springfield - 5/16/26

Great service and great communication with Gerber! I picked up my Toyota Camry and it looks great! And I left the Keys for the Enterprise Rental Car with Gerber. They contacted Enterprise to pick up the Rental Car on 5/15/26. Thank you so much Gerber! I will tell all my Friends about How Great Gerber is!

Margaret R

VA - 5920 Starkey Rd, Roanoke - 5/3/26

Great service and fantastic body repair! They did a good job on my car. And I am very please They kept me updated throughout entire process and car was ready before the promised finish date!. Highly recommend Gerber Collision & Glass for anyone needing vehicle bodywork repairs.

Joann R

VA - 425 W 4th St, Salem - 4/28/26

Service was great. Fast, efficient and they kept me in the loop the entire process.

Adrian N

VA - 3943 US Hwy 29, Danville - 4/28/26

Great Service with all that was involved with repairing my vehicle, I would highly recommend them to others. Thank you all so much for your help

Ellen A

VA - 5920 Starkey Rd, Roanoke - 4/20/26

Was done early and the car looks great. Very pleased!

Nancy S

VA - 22 Perchwood Dr, Fredericksburg - 4/6/26

Kim (at the front desk) and Theresa (adjuster) were fantastic. They took excellent care of me and my vehicle and made sure to keep me informed of the status. Even though USAA sent me automated messages that kept me informed, Kim went the extra mile and called me to make sure my expectations for completion were in line with the actual shop's timeline, since USAA might not have had all of the same knowledge of my car's status that she had which also gave me the opportunity to ask questions from an actual human! When I thought my mother had dropped her driver's licence in the car, Theresa took the time to look for it, which I really appreciated. Theresa informed me that they had to order three different bumpers because the first two aftermarket replacements arrived at the shop damaged. The third was OEM and flawless. She really exemplified ... "customer service" and was a pleasure to work with. I'm glad I moved my vehicle from Woodbridge to Fredericksburg and had the help and support of Kim and Theresa. I'll recommend their shop to anyone I know who needs body work done. The quality of the work (outstanding) and the high standards for customer service made driving a little farther and sitting in traffic on I-95 totally worth it. Give those two a raise! read more

Aaron J

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