Tucson, AZ - 6108 N Travel Center Dr

AZ - 6108 N Travel Center Dr, Tucson - 8/22/17

This review is in praise of an employee by the name of Tim S.. I have had the pleasure of being served by Tim on two separate occasions. The first time, I brought my car in for an appraisal, and the second for a minor repair. Tim was both helpful and professional when initially giving me a quote for the repairs to my '99 Honda Civic. He was also extremely helpful in letting me know that the company would also do a "complimentary" quick fix. (Meaning trying to use some heating component and simply bending the bumper back into place as much as possible without full replacement). I called the company this morning and asked if this was still an option, given that the $550.00 quote was a little much for me (at this time) financially. The receptionist told me that they could get me in right away. I had the pleasure of being served by ... Tim S. once again. He took my civic back into the shop and returned it in ten minutes. The bumper looked almost back to normal (given the car is a '99). He was asked several questions by both my father and I, and was so professional and courteous in his responses. So often, I think that businesses, organizations, and managers can be inundated with bad news or complaints. However, it's the prized employees that sometimes are taken for granted. As a manager of twenty years, I have had the opportunity to work with many young individuals, and I must say that Tim is superior. I do hope that someone relays this message, because acknowledgement and recognition is equally as important as monetary compensation. Thank you Tim!!! read more

Stacey & Loren K

AZ - 6108 N Travel Center Dr, Tucson - 6/14/17

very polite, knowledgeable, car repaired on time and professionally repaired. It was nice to have rental car service on sight. My experience was above and beyond!!

Gregory t

AZ - 6108 N Travel Center Dr, Tucson - 4/22/17

Tim S. was our estimator and advisor. Great job in our repairs. Gerber did what they said they would do, when they said they would do it and Tim provided us with excellent communication and updates. We thank you.

robert s

AZ - 6108 N Travel Center Dr, Tucson - 4/12/17

This place was excellent!

Diane U

AZ - 6108 N Travel Center Dr, Tucson - 2/2/17

Jennifer did an outstanding job in assisting my son in getting his car repaired after is car was rear ended . She contacted the insurance company and handled all the paperwork needed to initiate the repair work. Gerber Collision did a great job in replacing the damaged parts and made the car look new again. I would highly recommend Gerber Collision repair shop to my friends and family.

Arnold D

AZ - 6108 N Travel Center Dr, Tucson - 10/1/16

Came to the center for help with a front-end lower damper problem. I did not have an appointment. I had pulled up to a concrete parking berm but didn't see the steel rod sticking up out of the concrete. When I backed up the rod caught on the damper and lower front bumper and pulled the whole thing loose. The Estimator, Jennifer R, was very courteous and took the van back to the shop. 30 minutes later I was on my way. Thank you Ms. Jennifer. She's a keeper!

Herman M

AZ - 6108 N Travel Center Dr, Tucson - 7/24/16

Jessica S. was very helpful. Nice work.

Paul S

AZ - 6108 N Travel Center Dr, Tucson - 7/20/16

Jessica was very informative and always kept me in the loop throughout the process. Great service and happy with the work completed.

Joseph H

AZ - 6108 N Travel Center Dr, Tucson - 7/18/16

Excellent Repair, Excellent Service, Excellent Staff. Thank You

jOHN A

AZ - 6108 N Travel Center Dr, Tucson - 7/8/16

Everybody was helpful, kind, and extremely efficient! Vanessa and Don were amazing on the phone and in person:)!

Taleen B

AZ - 6108 N Travel Center Dr, Tucson - 7/2/16

Jessica was fantastic. She was incredibly professional and went above and beyond so that my car was repaired the same day. The entire team there provide exceptional service.

Meghan B

AZ - 6108 N Travel Center Dr, Tucson - 6/27/16

Our vehicle was done ahead of schedule ... great communication with me, as well as insurance company ... looked lovely upon pick-up, which included an unexpected car wash ... they made a stressful event much less so. Thank you!

Mary M

AZ - 6108 N Travel Center Dr, Tucson - 6/20/16

Fast service for less than estimate. Awesome work. Will continue to use. Much better service than dealerships.

David

AZ - 6108 N Travel Center Dr, Tucson - 6/15/16

Jessica was amazing. The whole experience was easy from start to finish. My daughter's car looks better and is cleaner than before the accident! I was informed by text and phone call every step of the way, and the car was completed a full week ahead of schedule. This is our third time using this location. I hope to not need them again, but if we do, we certainly will. Thanks for making a yucky situation much better!

Susan N

AZ - 6108 N Travel Center Dr, Tucson - 6/8/16

I can't tell that my car was in an accident! The body work and paint is excelent!

Matt T