Tennessee Feedback
TN - 119 Pope Rd, Morristown - 11/12/26
The team did a great job notifying me of every step. They strove to do the right things to ensure I would be happy with the repair. Great job Gerber.
TN - 119 Pope Rd, Morristown - 11/12/26
They did an amazing job on my Altima. I don't have any negative to say. My car looks great plus cleaned inside and out. Perfection to a tee.
TN - 2110 N Thompson Ln, Murfreesboro - 11/1/26
Exceptional customer care by exceptional people.....Kevin and Clint treated us better than we treat ourselves and the body work appears excellent
TN - 1020 Murfreesboro Rd, Lebanon - 10/28/26
Excellent service, got right on it, and got the job complete in under a week. It's a pleasure to look at my car again!
TN - 760 W Main St, Hendersonville - 10/27/26
Gerber did an excellent job of repairing my car. They were efficient and courteous in dealing with me. Will use them again if there is a need.
TN - 310 Beasley Dr, Franklin - 10/27/26
Gerber was so efficient and worked well with me on the repairs on my car. I will use them again if there is ever a need.
TN - 2000 S Lee Hwy, Cleveland - 10/25/26
We were traveling I24 through Chattanooga, Tn. when our sunroof was hit by unknown object. We pulled over and called our insurance company and explained what had happened. This was on a Thursday, Oct. 15th., this close to the weekend, we couldn't get a replacement. We drove to Cleveland, Tn. to find a Lowes, to get plastic and tape. We passed Gerber Collision and Glass and turned around, my husband went in and explained what had happened. They couldn't help us with the sunroof but could help with a temporary fix. Zack and his team, a lady and a guy came out with auto plastic and tape. They did a fantastic job of covering the sunroof. They also gave us a roll of tape, just in case. We did stop a couple of times to secure a couple of pieces of tape glad we had the roll of tape. These guys went above and beyond their daily jobs. When we ... read more
TN - 813 N Cumberland St, Lebanon - 10/22/26
You all did a great job. Thank you.
TN - 999 Polk Ave, Nashville - 10/19/26
Excellent customer service from Freda, the estimator, and the front desk receptionists. All the staff I encountered seemed to enjoy working at Gerber and it showed. My car was completed when projected. So happy my insurance company suggested Gerber.
TN - 3787 Old Port Royal Rd N, Spring Hill - 10/14/26
I had an unfortunate accident that resulted in damage to my vehicle's door. Gerber Collision in Spring Hill did an outstanding job with the repairs, restoring my vehicle to excellent condition in a timely manner. A special thank-you to Rick for his professionalism, responsiveness, and excellent communication throughout the entire process. He made the experience seamless from start to finish, keeping me informed and ensuring everything went smoothly. The quality of the repair and the level of customer service exceeded my expectations. I recommend Gerber Collision, and Rick deserves special recognition for making what could have been a stressful experience as smooth and hassle-free as possible. Thank you!
TN - 5103 Malachite Dr, Murfreesboro - 10/9/26
This team is great. They communicate well and often. My car was repaired faster than the estimated time. Everyone you deal with is helpful and friendly. The work done on my car was perfect.
TN - 3787 Old Port Royal Rd N, Spring Hill - 10/9/26
Overall, the Customer Service was pleasant and helpful and the car looks great. However, the repair took two weeks longer than expected, and we are footing the bill because we exceeded our insurance rental coverage limit. Also, the communication dropped off towards the end and we were not kept up-to-date on all the delays.
TN - 1019 Colloredo Blvd, Shelbyville - 10/8/26
We had a wonderful experience with Gerber Collision. I want to give a special shout out to Cody Faulk for going above and beyond to give outstanding service, as well as all of the other employees here.
TN - 2000 S Lee Hwy, Cleveland - 9/26/26
They were great all around... communication, expediency and workmanship was top notch.
TN - 3004 Bristol Hwy, Johnson City - 9/18/26
Excellent work. I would recommend Gerber at 3004 Bristol JHwy, Johnson City, TN to anyone needing auto body repair. Car looks new and would never know there had been repairs. Staff was very helpful, kind and professional. I received daily texts on progress of my repair. Thank youa to everyone at Gerber for your kindness and your professionalism. You are great people to deal with.
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