Tallahassee, FL - 2751 W Tennessee St
FL - 2751 W Tennessee St, Tallahassee - 12/13/23
Was very impressed with staff. Very organized and kept me informed with the status of the repairs. Picked up my car and it looks like new (as if it was not in an accident) Staff member went over all repairs with me. I hope I don't need you again, but I would definitely take my car back to Gerber. I have told all my co-workers and friends how great you all are. Again in this day and age it is wonderful to find a company like Gerber.
FL - 2751 W Tennessee St, Tallahassee - 10/31/23
great fast service, got it back early than excepted
FL - 2751 W Tennessee St, Tallahassee - 9/20/23
Great company..great service.. best part they communicate the whole way through getting my truck fixed. Like clockwork
FL - 2751 W Tennessee St, Tallahassee - 5/13/23
Customer service was amazing! Everyone was very kind and helpful. Very professional as well! My car looks as good as new!
FL - 2751 W Tennessee St, Tallahassee - 4/19/23
Everyone was very kind and quick to get me taken care of and did a good job on the repairs for my vehicle. Very pleased!
FL - 2751 W Tennessee St, Tallahassee - 2/25/23
I want to thank the manger Kim and Casey for taking the time to speak with me and help expedite the process of getting the parts needed to finish the repair work on my car ,my daughter is very happy ? to get the car back and said it's like new . I also wanted to thank Rachel and William for their assistance, but Kim went the extra mile and made sure ?? ?? ?? we were Happy ??, Thanks again.
FL - 2751 W Tennessee St, Tallahassee - 2/13/23
This is for William - he answered my desperate call about my daughter's car and even though he could not help specifically due to insurance reasons - he went above and beyond to talk to his general manager to point me towards another shop - who accepted the vehicle and could help us more than I expected! Thank you so much - the customer service alone outstanding and worth calling!!
FL - 2751 W Tennessee St, Tallahassee - 12/28/22
Gerber should write the book on customer service. I was called on Tuesday and Thursday to update me on the status of my repairs. I was sent a text saying my car was ready to go home; loved it, . They gave me a ride to Enterprise to get my rental car because Enterprise never showed up to pick me up. They stepped in to help me when another business failed to show customer service. I am most grateful for the woman at the Gerber on Capital Circle who told me I could try another Gerber since it would be January 4th until they could fix my car. I tried the one at 2751 W. Tennessee and they estimated it on 12/13/22, took the car in on 12/19/22 and got the car back repaired on 12/28/22 even though it was a holiday week! Casey S. was a great estimator. She saw the radiator support was damaged and the estimator at the Gerber on Capital Circle ... read more
FL - 2751 W Tennessee St, Tallahassee - 11/18/22
From the beginning to the end of the process, the employees here went above and beyond. Noah, Sam, and Trey were a huge help. Before I decided to go with Gerber I spoke with Noah, the painter at the shop had me sold on using Gerber. He was knowledgeable, professional, and a huge help the entire process. I would recommend to everybody to use Gerber based on the help and quality work Noah and his coworkers provided. They repaired my truck in less than a week. My truck looks better now than before it got damaged.
FL - 2751 W Tennessee St, Tallahassee - 11/29/21
My Kia Forte was involved in a hit and run accident. Gerber was able to make it look brand new again! They even did it faster than expected! They worked with my on my work schedule to be able to come pick it up. Thank you guys so much!
FL - 2751 W Tennessee St, Tallahassee - 11/4/21
Scott F. treated me with such respect and kindness. He took the time to personally get to know me, as well as went above and beyond by offering to rinse my car off again when he saw it had been covered in dust again post-wash. The repairs looked beautiful.
FL - 2751 W Tennessee St, Tallahassee - 6/30/21
Always excellent service, courtesy staff informative text with updates and follow up calls.
FL - 2751 W Tennessee St, Tallahassee - 6/11/21
The Gerber staff made my first auto claim very easy !!!! Car looks amazing just like it did when my daughter drove off the lot !! Kim went above and beyond dealing with my insurance company! Thankuuuu Gerber Collision for everything!
FL - 2751 W Tennessee St, Tallahassee - 6/3/21
Amazing service. The entire staff was extremely friendly and helpful. Worked directly with my insurance to ensure a smooth process. Trey laid out all of the damages to me so i knew exactly what was happening and he kept me updated the entire process. Amazing!
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