St Augustine, FL - 1700 Dobbs Rd
FL - 1700 Dobbs Rd, St Augustine - 2/27/19
It's our pleasure to give praise where it is due. Robert & the team at the Dobson Rd location were exemplary to say the least. They displayed the quintessential example of professionals. Their attention to detail and knowledge in assisting us was outstanding. Our mini van looks great! The team has raised the bar. My husband & I give them not 1 thumb but 2 thumbs way way up!
FL - 1700 Dobbs Rd, St Augustine - 2/19/19
These are just the nicest humans!! They took a super stressful situation and made it easily solvable and even pleasant. Everyone there is so nice, but Kelley especially is a freakin' queen. I cried on the phone to her more than once and she was kind, calming, and went above and beyond to help me. She deserves all the high fives and hugs and rounds of beer. And on top of everything else, they were quick and efficient with my car. It looks like new; I don't know what kind of magic they've got going on there, but it worked wonders. This place is the best and I'm so grateful I got to meet such sweet people, even if it meant my car had to get squished in order for that to happen. The universe works in mysterious ways! 5 stars, I would do more if I could. Y'all are the best.
FL - 1700 Dobbs Rd, St Augustine - 9/29/18
I bought my car (15 civic) brand new off of the lot in June 2015 after having fallen in love with the model months prior. I have done everything within my power since that very day to avoid letting "just anyone" work on my car. After my recent accident (July 2018) I immediately started searching for a good body shop in town that could fit my standards. Gerber Auto Collision has surpassed that. I came in for a quote and immediately felt at ease when I was met with a clean environment and multiple friendly faces who greeted me right when I stepped in. The estimate took little to no time at all, and when making the actual appointment to have work done I was not pressured in the least with the typical overwhelming receptionists I had been used to. They were very accommodating when it came to scheduling as well so by the end of my ... visit I had no doubts in my mind that this was a good choice. About 3 days after the drop-off, I realized I left something in the car and very embarrassed thinking about how to go about retrieving it while it was currently in the shop. With no judgement whatsoever I was walked right back to my car, and twice again later that week to get my things without even a hint of hesitation or annoyance towards my clumsiness. It almost wasn't worth the added trip to get my forgotten items though because the very next day after coming I received a text that my car was ready! Lightening fast. I walked right up to the front desk and straight past my car having not even been able to recognize it on the way up the stairs, it was THAT good looking. I swear the entire lot was shining. I would argue that the car looks better than it did when I first bought it off the lot. I could not have been any happier with the repairs, and I could not ask for better service than I have received here at Gerber. I felt like family the minute I walked in and they have treated me as such every step of the way, my car looks like a thousand bucks and I will absolutely be using their services again! 10/10 you guys are truly wonderful! read more
FL - 1700 Dobbs Rd, St Augustine - 8/9/18
You're in great hands with this place. The manager ,Billy, will go above and beyond to make sure it is an awesome experience and will exceed your expectations. At first I had somethings that didn't come out right on my car but they more than made up for and made me a raving fan! Would highly recommend.
FL - 1700 Dobbs Rd, St Augustine - 5/25/18
My 2017 Audi A4 was in gerber collision repair for damge front bumper. They doing exellecent job work on my front of Audi A4. Its look like new car to me when i came see and picked up..
FL - 1700 Dobbs Rd, St Augustine - 4/30/18
Robert did a wonderful job and stayed in touch through the entire process. He said it would be ready on Friday at 4pm and it was ready Friday at 4pm. Excellent service.
FL - 1700 Dobbs Rd, St Augustine - 3/26/18
As usual," Jan and company", did a great job!!! Even though, it took a little longer than the original estimated time, it was expected under the circumstances, and they did it CORRECTLY, not just on time!!
FL - 1700 Dobbs Rd, St Augustine - 3/5/18
These people are the best my little car looked new. I would recommend them highly.
FL - 1700 Dobbs Rd, St Augustine - 2/14/18
FL - 1700 Dobbs Rd, St Augustine - 11/15/17
The Gerber Employees & the services I had completed at this location were exemplary! The employees were friendly, efficient, helpful, & kind; the repairs to my vehicle look fantastic & come with an impressive warranty. I would 100% recommend this company to anyone seeking high quality collision repair!
FL - 1700 Dobbs Rd, St Augustine - 7/22/17
Outstanding. Meticulous, knowledgeable, outstanding status communications, excellent access to parts, finished well ahead of schedule, excellent quality of work performed.
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