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Spokane, WA - 3014 E 55th Ave
WA - 3014 E 55th Ave, Spokane - 11/4/26
Although the auto involved was a very complicated vehicle to deal with, the team at Gerber collision ended up putting my brand-new vehicle (a 2026 with less than 300 miles) back together successfully. I sincerely believe that it has been completely restored. They had to navigate some difficult challenges relative to the availability of certain parts and relative to extremely sophisticated technology. Their communication with me was excellent and all the people I dealt with were kind, professional and knowledgeable. Thank you, Gerber Collision.
WA - 3014 E 55th Ave, Spokane - 10/5/26
I'm incredibly impressed with my experience at Gerber Collision. Everyone I dealt with was friendly, helpful, and welcoming, including the front desk staff. Kaylee, my estimator, was especially wonderful. She kept me informed throughout the entire process, was incredibly friendly, and made it clear that if I had any questions or needed anything, I could reach out to her. They did a fantastic job repairing the damage from my accident, but what really stood out was that they went above and beyond and also took care of some additional damage on the opposite side of my bumper that wasn't related to the accident. When I picked my car up, the bumper looked brand new. They also washed the exterior and clearly took the time to clean up the inside of my car as well, which was such a nice surprise. I genuinely felt taken care of from start to ... read more
WA - 3014 E 55th Ave, Spokane - 9/16/26
Everyone I worked with at Gerber's was very professional and courteous. They answered all my questions. The repair to the passenger side mirror was timely and it looks great.
WA - 3014 E 55th Ave, Spokane - 10/28/25
Very convenient - friendly-nice work
WA - 3014 E 55th Ave, Spokane - 7/23/25
Service was great. Great communication.
WA - 3014 E 55th Ave, Spokane - 1/22/25
Did a great job.
WA - 3014 E 55th Ave, Spokane - 11/19/24
Quick service on my vehicle and the people I dealt with were very pleasant. Felt valued as a customer.
WA - 3014 E 55th Ave, Spokane - 11/14/24
Did a good job and repaired car well.
WA - 3014 E 55th Ave, Spokane - 9/27/24
I would rate Gerber Collision at 4.5 out of 5 stars, since the repair work appears perfect & the customer rapport from reception to estimator to general manager is superb, while I also had a couple challenges with an accidental tire puncture occurring between final inspection & my receiving my repaired car & with a miscommunication on hood repair of current damage & prior minor damage. We came to an amicable understanding, which is commendable.
WA - 3014 E 55th Ave, Spokane - 9/7/24
Amazing team......very thorough upfront discussion of timing and what would be done and very comprehensive updating as the work took about 2 weeks. Very impressed with everyone and would highly recommend them to anyone needing wonderful car for their car!
WA - 3014 E 55th Ave, Spokane - 5/16/24
An outstanding, positive experience from 1st through last day. Quality work, professional interactions throughout the process, great communication of status and updates. Without reservation - highly recommended.
WA - 3014 E 55th Ave, Spokane - 3/1/24
While I was mortified to have backed into something and damaged my car, I have been thrilled with the service at Gerber. Initial estimate was quick, scheduling repair was easy, communication was fabulous. Not only was my car delivered early, it was spotless and I have every confidence that repairs were completed accurately. I don't want to have a need for future repairs, but I will absolutely pick Gerber again.
WA - 3014 E 55th Ave, Spokane - 10/20/23
Great job. Like new!
WA - 3014 E 55th Ave, Spokane - 9/25/23
Wonderful staff and very professional. They went above and beyond! Very pleased and this will be my go to shop from now on!
WA - 3014 E 55th Ave, Spokane - 7/16/23
Everyone at gerber collision were top notch. My car was there for 2mo because some of the parts were back ordered nationwide and I was updated weekly. I could go on... They were great and I'd highly recommend them. Thank you everyone
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