Sebastian, FL - 5700 Micco Rd

FL - 5700 Micco Rd, Sebastian - 3/23/18

My car was in a minor accident that did a lot of damage in February, 2018 and I cannot say strongly enough how delightful it was to work with Mike and Michele at Gerber Collision in Sebastian. Mike and Michele kept me updated the whole time the work was going on, and made sure I had all the information I needed about the car, the work, the cost and the insurance process. Mike could not have been nicer and more reassuring throughout the process, which was complicated and took over a month to complete. The car looked terrific when it was finished - you'd never know anything had happened.But here's what I really loved about Gerber in Sebastian - the customer service. Mike and Michele went out of their way to make sure the process was as easy on me as possible. Specifically, they let me drop of my rental car at the body shop, so I did not ... have have to find someone to get me to and from the shop, and Michele took care of returning it herself. Michele called the rental agency to make sure there would be no problem and everything was in order first. On top of that, she noticed that I had left an important parking hangtag in the rental car. She not only retrieved from the rental, but she went above and beyond and dropped it at my house as I had no time to get back to the body shop before I headed out for a 2 hour drive to my job where I needed the hangtag. Now THAT is customer service! After getting my car back, I noticed that my rear taillight needed a new bulb due to the accident, and they were completely accommodating in getting that fixed quickly and easily. They spent some time chatting with me as if I were a friend, not just another customer they needed to get through the process so they could get on with business. Here's the last thing about being at Mike and Michele's body shop that makes it different from anywhere else I've been for car work. It is impeccably clean! It is neat, it is orderly, there are refreshments, the bathroom is sparkling clean. These are people who care about their work and their place of business. Gerber Collision in Sebastian has completely won my business due to their quality work and impeccable customer service. They go above and beyond to make sure their customers are happy and satisfied. I left feeling like I had made 2 new friends. Best car experience I've ever had! read more

Mara S

FL - 5700 Micco Rd, Sebastian - 2/2/18

The most friendliest staff, clean shop. They did such a great job on my car. In was all done so quick. Very professional

Karin N

FL - 5700 Micco Rd, Sebastian - 1/15/18

Excellent job fixing my car, and stellar customer service. Hopefully I will never need their service again...but if I do, they are the ones I'll go back to.

Elisse F

FL - 5700 Micco Rd, Sebastian - 8/23/17

Very professional and knowledgeable! Receptionist, Michelle was very polite & courteous! I would strongly recommend Gerber to anybody that needs this type of service!

Beverly F

FL - 5700 Micco Rd, Sebastian - 4/21/17

Very clean facility, friendly, courteous staff. They scheduled my appointment within a very reasonable time and completed the job ahead of schedule. Very impressed with personnel. Excellent experience

maria C

FL - 5700 Micco Rd, Sebastian - 4/12/17

I highly recommend the Sebastian Gerber Collision and Glass on Micco Rd. They took care of everything, making it easy for me and the work they did on my car looked like new. It made having an accident on my car almost a pleasant experience.

Christine W

FL - 5700 Micco Rd, Sebastian - 3/7/17

great people to deal with, great repair.

Jay P F

FL - 5700 Micco Rd, Sebastian - 12/15/16

Had no problem with my work.Mike and his staff were great.Even though they were working on there shop.They still got my car back in 3 days.Thanks to gerber

Ron P

FL - 5700 Micco Rd, Sebastian - 10/20/16

I had bumper damage to my car and took it to Gerber Collision & Glass - Sebastian Fl. I was blown away with the amazing customer service that Mike M. and his team gave. I remember he mentioned that they always wash the vehicles after repair. I told him I didn't have time for them to wash my car the morning I was arriving to pick it up, because I had to be at work early and not to worry about it...but to my surprise I showed up right at 8am when they opened and Mike and his employee apparently had shown up early to wash my car anyway!! I couldn't believe it!! How amazing!! It blew my mind to see such care, especially these days! But wow...they were so friendly and so professional!! I will always use (if needed) and recommend to any and everyone!! 5 star for sure!!

Anita M