Seattle, WA - 3441 Thorndyke Ave W
WA - 3441 Thorndyke Ave W, Seattle - 8/19/18
Second time using this location through insurance, staff is very helpful and friendly, never had a problem with the repairs. Thank you!
WA - 3441 Thorndyke Ave W, Seattle - 5/8/18
The initial inspection was easy and straightforward. We set a date, arranged for an enterprise rental, and it worked out the way the staff said it would. No surprises, good customer service each time I called, as well as face-to-face interactions. The vehicle was ready on time (one day early, actually), and the body collision repair is good as new. The one small "grow" occurred when I picked up the vehicle, and the windows/door locks did not work. I went back inside, told the tech, and he had it fixed in 10 minutes easy. Overall, I was very satisfied with the service and would bring my vehicles back to Gerber.
WA - 3441 Thorndyke Ave W, Seattle - 1/5/18
Repair was done in a time3lymanner (as quoted). I was kept in formed on the progress of any problems. I am satisfied with the repair needed, and at a fair price. I would definitely use this facility again, although I hope not having to do so. In the meantime I will recommend to friends, that have a need for first class repair.
WA - 3441 Thorndyke Ave W, Seattle - 11/15/17
This is my second visit, and would definitely return if the need arises again. Good communication on progress of work, and delivery date.
WA - 3441 Thorndyke Ave W, Seattle - 11/6/17
WA - 3441 Thorndyke Ave W, Seattle - 10/9/17
As always, they were prompt, communicative and friendly. I will definitely bring back my car anytime it needs repair!
WA - 3441 Thorndyke Ave W, Seattle - 9/6/17
Nice job eliminating 3 dents and matching a challenging color. The passenger seat was left dirty however... Thanks for the good work.
WA - 3441 Thorndyke Ave W, Seattle - 8/8/17
I had a great experience with Gerber and appreciated the consistent communication while my car was being repaired. Thank you!!
WA - 3441 Thorndyke Ave W, Seattle - 6/18/17
Insurance recommended Gerber for an estimate of driver side damage result of contact with another vehicle - Fred was great, took the time and effort to experiment with polish/buff for possible damage removal and it worked! - No need to remove door and paint! Thank you Fred!
WA - 3441 Thorndyke Ave W, Seattle - 6/9/17
Great to work with and I loved the repairs. Also thanks for vacuuming and cleaning the inside of the car :) Would definitely call on Gerber again but hopefully I won't have to!
WA - 3441 Thorndyke Ave W, Seattle - 5/19/17
Great attention to detail. Responsive and understanding!
WA - 3441 Thorndyke Ave W, Seattle - 5/10/17
Super friendly, very fast, convenient and helpful. Highly recommend!
WA - 3441 Thorndyke Ave W, Seattle - 4/30/17
Staff was professional and courteous, kept me constantly updated on the status; car was repaired like new
WA - 3441 Thorndyke Ave W, Seattle - 3/23/17
Overall I had a pretty good experience with Gerber Collision. I was directed to this repair shop through my insurance company, and I know part of my good experience is thanks most of the repairs being covered by my plan. Gerber gave me updates on the status of my car repair consistently, until the Thursday before the estimated date of completion (the following Tuesday). I didn't get a call on Thursday, and I called them the day it was supposed to be finished only to hear that it would likely be another week. The gentleman in charge of my account was apologetic for not calling with an update, but I would have liked to know a little further in advance that my car wasn't going to be ready; it would have made planning my transportation for that extra week easier. Aside from that it was a relatively painless process. The rear part of my car ... looks nicer than it has in a while and the repairs come with a lifetime warranty if anything fails, which is a nice reassurance. read more
WA - 3441 Thorndyke Ave W, Seattle - 1/9/17
WOW--wonderful work! Exceeded our expectations. Our tired old 2007 Accord now looks like new--both inside and out! Highly recommend.
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