Richland, WA - 520 Wellsian Way

WA - 520 Wellsian Way, Richland - 2/9/24

excellent service. a 10 all around

Mark D

WA - 520 Wellsian Way, Richland - 1/30/24

This was my first ever experience in filing a claim for an auto collision. And even though it was a mild fender-bender and the vehicle was still drive-able, I had no idea how to go about the actual repair process. Gerber was available throughout, even during bad snowstorms and delivery delays. In the end, our van, Annie, was back looker sharper--and cleaner!--than ever. And, with early delivery to boot! I am very, very satisfied, and I want folks to know that Gerber delivers and can be trusted!

Lola S

WA - 520 Wellsian Way, Richland - 4/2/23

Lilly V was extremely helpful and spent a lot of time resolving issues between two insurance claims. She kept me posted on the status of the repair and shared photos. Repair work looks - like there was never a repair. Paint color match is fabulous.

Rana E

WA - 520 Wellsian Way, Richland - 4/1/23

My experience was outstanding, very accommodating, professional, genuine . Lou H the general manager help me out by keeping me updated on the status of my repair work on my car. He also expedited my expected completion date of my car due to my lack of rental car funds. This is the kind of actions that real considerate people do that make them stand out, professional ! I will recommend Gerber to my family, friends , and work colleagues. Thank you again Lou H, for your action , not just words, speaks a lot these days :)

Julie H

WA - 520 Wellsian Way, Richland - 3/24/23

Great service

Gilbert J

WA - 520 Wellsian Way, Richland - 1/17/23

I appreciated that they kept me up to date and informed with what was going on. My Jeep turned out beautiful.

Suzanne C

WA - 520 Wellsian Way, Richland - 1/5/23

Alex P

WA - 520 Wellsian Way, Richland - 1/4/23

My car looks perfect and they were very professional. Great experience.

Lisa K

WA - 520 Wellsian Way, Richland - 11/10/22

Thank you to all the team at Gerber. The repair on my car was excellent and matched my car to a tee. Lily was an excellent estimator--she is very professional and personable. She explains the process well and goes above and beyond to meet customer satisfaction

Jerri S

WA - 520 Wellsian Way, Richland - 10/7/22

My adjuster, Lily was absolutely amazing. She kept me in the loop with pictures and texts for each stage of the process. I would highly recommend using Gerber for your collision needs.

Mikiko G

WA - 520 Wellsian Way, Richland - 10/6/22

We are very pleased with the repairs on our Honda CRV and with the customer service. The color of our car was difficult to match but they did a great job and Lilly was a huge help in keeping us updated about the repairs. We got the car back two days sooner than expected and would definitely recommend this Gerber shop to anyone.

Mary R

WA - 520 Wellsian Way, Richland - 10/3/22

We appreciated the quick service from Gerber collision. Estimator was very helpful getting us through the process of a damaged vehicle. We would return again to them if needed - tho I hope not.

Laverne B

WA - 520 Wellsian Way, Richland - 9/21/22

The finished product was great. The staff was friendly, knowledgeable and professional. They finished the job quicker than I expected. I would recommend them to anyone who needs auto body work.

Robert M

WA - 520 Wellsian Way, Richland - 7/18/22

Even though my car got considered totaled, Lily helped me through everything and explained the process and even dealt with insurance for me when they wouldn't take my call. Definitely will come back when I have another accident and recommend to others

David M

WA - 520 Wellsian Way, Richland - 6/8/22

Lilly was both professional and courteous. She put in a lot of effort on my difficult case of road paint damage to my Ford F-150. I would highly recommend Gerber Collision. First class !!

Janelle L