Raleigh, NC - 2821 Capital Blvd

NC - 2821 Capital Blvd, Raleigh - 6/12/23

The service was outstanding. My vehicle was involved in a minor fender-bender back in March 2023. Unfortunately, during the time of the accident, this Gerber location was swamped with work. The first available time they had for my car to be repaired wasn't until May 25, 2023. That meant I had to drive around with a damaged vehicle for over 2 months. It was frustrating at first but when the day came to take the vehicle, from the moment I dropped it off to the moment I picked it up, the local team at Gerber really took great care of me. My vehicle was dropped off on 5/25 and was anticipated to be completed on 6/16. My car ended up being completed and able to be picked up on 6/8. The amazing service I received completed trumped the feelings I had regarding the wait from March to May. Jordan made sure he called twice a week updating me on the ... process of the repairs. Overall, it was a great experience. My car came back looking better than ever! I'm so glad it was Gerber who took care of these repairs! Thank you Raleigh team! read more

Victoria K

NC - 2821 Capital Blvd, Raleigh - 3/9/23

Gerber was very efficient and polite. I would use 5em again.

Debra Z

NC - 2821 Capital Blvd, Raleigh - 12/12/22

If you want your car looking better then it was before the accident, go to Gerber collision, these folks are the best at what they do!

Lisa M

NC - 2821 Capital Blvd, Raleigh - 9/13/22

They never left me in the dark. Updated me twice a week on my repair status, and even got it completed ahead of schedule!

Shandra C

NC - 2821 Capital Blvd, Raleigh - 8/26/22

Riley keep me updated with the progress on my car and they were friendly

Katherine C

NC - 2821 Capital Blvd, Raleigh - 8/24/22

I couldn't be happier with the service I received from everyone involved. I was incredibly happy with the amount of communication, the work that was involved, and the kind staff that I talked to when I arrived at the location. The only thing I wish is that financing was offered at this location for the repairs, but I am so glad I chose Gerber over another body shop.

Sierra C

NC - 2821 Capital Blvd, Raleigh - 5/20/22

I am so pleased with how Gerber showed me excellent customer service! Kept me informed on Tuesday and Thursday of their progress! And they had my car ready on the date that they scheduled for pickup! Very please!

Priscilla C

NC - 2821 Capital Blvd, Raleigh - 5/6/22

Ross provided excellent customer service throughout the entire experience!

Stephanie M

NC - 2821 Capital Blvd, Raleigh - 12/24/21

Excellent customer service! They were very pleasant, explained everything thoroughly, and kept me updated!

Pauline D

NC - 2821 Capital Blvd, Raleigh - 11/30/21

Very satisfied with the quality of repair. The service was outstanding.

Anthony F

NC - 2821 Capital Blvd, Raleigh - 4/15/21

GREAT JOB. THE CSR LOOK NICE

FRANCES M

NC - 2821 Capital Blvd, Raleigh - 11/20/20

Quick repair, only a slight delay waiting for a part

David F

NC - 2821 Capital Blvd, Raleigh - 10/8/20

Great service

Karen M

NC - 2821 Capital Blvd, Raleigh - 6/12/20

Great customer service. Quick repair. Thank you!

Rex B

NC - 2821 Capital Blvd, Raleigh - 3/6/19

Great communication & expectation set early on by staff. Kind employees, very personable. They made an unfortunate situation of dealing with an accident, actually pleasant to work through. Thank you to Gerber!

Hannah M