Orlando, FL - 420 N Kirkman Rd
FL - 420 N Kirkman Rd, Orlando - 8/23/17
The service we received exceeded our expectations. From the first initial contact with the General Manager Gustavo G. and his friendly staff who assured us that our vehicle would be in good hands, to the continuous updates of our vehicle's repair process, and to final pickup of our vehicle that looked as if it never was involved in a motor vehicle accident. We highly recommend Gerber Collision & Glass to everyone in need of a vehicle body repair that want to interact with an exceptional staff, have their vechicle repaired in a timely manner, and receive an excellent finish product.
FL - 420 N Kirkman Rd, Orlando - 8/21/17
The Estimator, Maria, and Manager, Gus, were extremely proficient and courteous during the initial procedure to have the damage to my car repaired. They were professional and very knowledgeable when they explained the repairs and the repair estimate to my car. They were very expedient with the repairs and constantly emailed the progress status of my car repairs. I would definitely recommend this establishment to friends and relatives.
FL - 420 N Kirkman Rd, Orlando - 8/11/17
These people were amazing they call you they text you they get the job done .I'm so happy with the results . They get above five stars from me .
FL - 420 N Kirkman Rd, Orlando - 7/26/17
Staff was every friendly and keep me up to date the hold time my car is being repaired great customers service
FL - 420 N Kirkman Rd, Orlando - 7/25/17
From the moment I stepped in the door, left, and came back to pick up my vehicle, I felt that Gerber knew the importance of getting my vehicle back to me as soon as possible. Even though the time frame was important they were able to get me back into my vehicle sooner than I expected. The professionalism of the staff was next level and I always felt like I was the only client there, even though I knew otherwise. I was VERY impressed with the final repairs and the staff even washed and cleaned the inside of the vehicle. This was something they weren't obligated to do but that extra step just reaffirmed my opinion of the company. I would NEVER wish anyone to get into an accident. But if they did I would HIGHLY RECOMMEND Gerber for all of their collision repair needs. Thank you SO much!!! You guys ROCK!!!
FL - 420 N Kirkman Rd, Orlando - 6/14/17
My initial review wasn't the best. I had a problem with my car overheating after I got my car back. I took my car back to the shop. Maria went above and beyond to make sure it was fixed at no cost to me with the insurance company and called me to inform me of updates daily. I want to thank the team at the Kirkman location for going above and beyond. I really appreciate everything you have done. Thank you!!!!
FL - 420 N Kirkman Rd, Orlando - 3/10/17
After such a serious accident and having to leave my car 90 miles away from home, it was not a comfortable feeling. The situation changed with the help from Kailin. She was always super pleasant and polite. For me this made all the difference. Then I get a call from Angel, who kept me abreast of what was going on with my car. One could not ask for more. He too was great. If all your shops have employees like this it's no wonder as to why you have so many shops.
FL - 420 N Kirkman Rd, Orlando - 3/4/17
Just wanted to acknowledge and thank two of your very fine employees, "Kaylin" and "Angel" at 420 N Kirkman Road in Orlando. Both of these individuals exhibited a true professional spirit along with their "eager to please" customer service. Based on my recent car repair experience at this Gerber Collision & Glass location, I would rate them 5-stars!
FL - 420 N Kirkman Rd, Orlando - 10/17/16
The people at Gerbers are very professional and fun! They keep you informed about the progress on your car and will answer any question you may have for them! My car is a 2004 and I had a door replaced and another side panel repaired. The paint job was unbelievable! You can't even tell the difference in the colours! They matched perfectly! If you need to trust repairs to your car with anyone, pick Gerbers! A real team of experts from the time you walk in the door till the time you pick up your car!
FL - 420 N Kirkman Rd, Orlando - 9/21/16
Darren was very friendly and answered all of my questions and even gave me some good information about other things for my car. The rest of the staff was also friendly and fast. They got my car fixed well before the quoted time and I will definitely recommend them to anyone in need of any collision or glass replacement.
FL - 420 N Kirkman Rd, Orlando - 9/20/16
Beautiful job car looks like new. Kyle was great to work with. I was updated twice a week on the progress and couldn't be happier. I wouldn't take my car anywhere else, why would I ?
FL - 420 N Kirkman Rd, Orlando - 8/17/16
This shop needs 10 stars**********Darren was a great help even took care of a few things not in my accident! I can't thank him enough! And the lovely lady at the front desk Tina very personable and friends you have a great team here. Thank you for all ur help in making this a very easy task.
FL - 420 N Kirkman Rd, Orlando - 7/27/16
Thank you, Thank you, Thank you to Kyle and Tina. You 2 could not have given better customer service. My frustrations ended the minute I walked in for an estimate. Gerber should be very proud to have 2 employees like Kyle and Tina. I would recommend GERBER above all. See you soon Kyle to have my entire vehicle painted. Beautiful job on my repairs. Again Thank You 2.
FL - 420 N Kirkman Rd, Orlando - 7/22/16
Kyle was super friendly and professional. He did a great job starting from notating all the damage to following up with multiple phone calls to let me know the status of my car. I would highly recommend Gerber because of Kyle's service.
FL - 420 N Kirkman Rd, Orlando - 7/21/16
Started off by just driving by on a Saturday, stopped in met with Tina what a delight she sold me even though my company advised me to shop around, her knowledge and pleasant attitude made me feel comfortable that my car was in the right place for repairs! I turned the estimate in to my boss and advised him of the first experience I had with her and that this is where we need to have the repairs done! And WOW was I blown away by the service and repairs that were preformed on my vehicle inside and out made it look like brand new! I will send all my friends and family to this shop what a great crew they have there! And again Thank you again Tina it was an absolute delight meeting and working with you!
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