Orlando, FL - 2435 Forsyth Rd

FL - 2435 Forsyth Rd, Orlando - 2/10/13

So, someone attempted to steal my car, but only succeeded in breaking a window and totally wrecking the ignition. Gerber Collision showed up on a list of service providers via my insurance company USAA. I couldn't find a lot of info on them online, but I took a chance and contacted them. Since my ignition was screwed up, my car was not drive-able, they coordinated with me and my hectic schedule to tow my car to their shop. And, believe it or not, as far as the bill shows, there was no charge for this. They were able to send me all the estimates and authorizations forms to me via email, which made it much easier on me. All told, the charges came up to exactly what they quoted me; there's always the fear that the bill will magically double in regards to car repairs. Additionally, when I came to pick up the car and pay the bill I mentioned a ... minor problem with my car that was causing a major frustration for me. See, the fuel door wasn't popping open when I pressed the lever, and he just fixed it for me right there for no additional charge. Also, there was broken glass in my car from the broken window, so they vacuumed that area as well as the entire car. I hope my car doesn't get used to this fancy treatment; I don't think it's been this clean in years. If bad luck causes me to need collision repair again, I will definitely return. read more

Danielle W

FL - 2435 Forsyth Rd, Orlando - 2/8/13

Safeco sent us to a different repair business, but we have USAA insurance and have used Gerber in the past and were very satisfied. So, we went with Gerber and, once again, were not disappointed about our choice. The other shop wanted to cut corners, but Gerber did settle for that. They did complete and excellent work in a timely manner and my car was returned far cleaner than I left it.

Elaine C

FL - 2435 Forsyth Rd, Orlando - 1/17/13

The folks at Gerber made my experience very positive. Sybil, at the reception desk was always smiling and resourceful. John, my Estimator kept me up to date on the status of my vehicle and helped me with a rental car. The entire staff went above and beyond,to ensure that my car repair was the highest quality and convenient for me. Thank you so much for your help!

Patricia S

FL - 2435 Forsyth Rd, Orlando - 12/22/12

This was our first time dealing with Gerber and we will definitely use their service again AND we have and will continue to recommend them to our friends. From our first contact to driving our newly repaired car away, the experience was exceptional. Fernando who did the estimate and was our main contact kept us up to date and went over and beyond expectations in helping us get on our way over the Thanksgiving holiday. Jackie at the front desk was knowledgeable, organized and always had a pleasant smile for us. Everyone we came in contact with at Gerber made the experience a good one. Thank you.

Gary & Jeanne C

FL - 2435 Forsyth Rd, Orlando - 10/26/12

Tuesday Oct 23, 2012 Windshield replaced on 2007 Ford Escape. Technician (Michael Smith) arrived on time, was courteous and friendly. Did a timely first-class job and when done, cleaned windshield, and picked up all debris. I would definitely recommend Gerber Collision and Glass to anyone needing auto glass repair.

C. L . William R