Ohio Feedback

OH - 5943 Mayfield Rd, Mayfield Heights - 12/26/25

Front Desk/Reception: Pleasant, helpful person. Excellent communication. Service Person: Explained work to be done and answered all questions. Repair including painting took less than estimated time. Result is outstanding. This was our second experience with Gerber/this location. The prior experience was just as good.

Phillip

OH - 1046 Dublin Rd, Columbus - 12/19/25

They did great work, and I was especially impressed with the communications strategies. I was constantly updated by text. Also, Rose at reception and Jim in estimates were wonderful to work with.

Linda M

OH - 830 St Rt 28, Milford - 12/12/25

Great work It looks great and so clean

Linda H

OH - 8849 Columbia Rd, Maineville - 12/11/25

The repairs to our car look perfect! Just like new again. The interior was spotless which was so appreciated!

Cynthia B

OH - 5461 Mahoning Ave, Austintown - 12/7/25

Great job, car looks good as new and repair done fast

Sandra M

OH - 26618 Brookpark Rd Ext, North Olmsted - 12/6/25

Mark went out of his way to accommodate our needs, considerate of my husbands treatments and availability due to his limitations. Judy was specially helpful each time I spoke with her, in person and by phone

Marianne H

OH - 1046 Dublin Rd, Columbus - 12/4/25

Our experience was absolutely amazing! They did such a great job removing the dent from my Volkswagen Golf GTI door that you can't even tell that anything happened. Also the service was completed in three days which was ahead of schedule. Everyone at this location is so nice and helpful. They even cleaned my car free of charge inside and out. It was better than some expensive details I've paid for over the years. I highly recommend getting your repairs done here!

Mario H

OH - 118 Mill St, Medina - 11/26/25

Work was completed on time and the quality was excellent. Office personnel are very polite and friendly.

Major W

OH - 1046 Dublin Rd, Columbus - 11/25/25

Not all the parts had been ordered when I dropped off my truck, but they found twice as much to repair as the photo-based estimate projected. So it took a little longer than originally planned but it looks great now and everything works like it used to. The claim process was painless and my company worked great with this shop. Thanks to everyone there and Jim for the frequent updates.

Seth F

OH - 5943 Mayfield Rd, Mayfield Heights - 11/22/25

Thank you for being so kind in communication and answering all my questions I had. The time frame was 3 weeks but they already completed everything in 2 weeks. Everything went so smooth.

Senih G

OH - 2000 Pearl Rd, Brunswick - 11/21/25

thank you for repairing my car. you did a wonderful job. kept me updated in a timely manner. you did great work.

cheryl m

OH - 26618 Brookpark Rd Ext, North Olmsted - 11/18/25

Great people and great repair. Special thanks to Sarah who helped throughout the process, was knowledgeable and personable, a stellar representative for your company.

Christine H

OH - 10360 State Rte 43, Streetsboro - 11/17/25

From the start to finish. They made the repair process easy and stress free. Gave updates every day. Car looks great. Thanks.

Scott H

OH - 26618 Brookpark Rd Ext, North Olmsted - 11/16/25

Stellar work! My car looks brand new! Individuals preforming the work take pride in what they do! Would highly recommend to others. Once again thanks!!

Patrick L

OH - 4960 Dover Center Rd, North Olmsted - 11/2/25

Best customer service & happy with finished results . Thank you for your service

Susan B