Ohio Feedback

OH - 26618 Brookpark Rd Ext, North Olmsted - 2/24/18

Thanks for the great repair of my front bumper, fender & light. The car looks beautiful! And it was so nice & clean upon pickup.

Becky G

OH - 1046 Dublin Rd, Columbus - 2/16/18

Gerber promised a one day repair, and did exactly that, even with having to order a couple of additional parts. Not only did they do an excellent job on the repair, when I picked up my car, I was surprised to find they had gone so far as to detail it...inside and out!! The staff at the Dublin Rd location are very friendly and helpful. I will definitely recommend them, and use their services again if I ever need to do so.

Jim S

OH - 701 Dalton Ave, Cincinnati - 2/8/18

I am SO impressed by the service I received at this location. From the moment I brought my car in to the time I got it back, they were awesome. I dropped it off, and they coordinated with the car rental company as well as the car insurance company to make sure everything was taken care of. They were supposed to have my car for about a week, but got quite a bit of work done in just a day. AND when they called me to tell me my car was ready they drove it up to my place of work, and took back my rental car. They made sure I was never inconvenienced whatsoever, and everyone I interacted with was so nice! Will definitely go back again if I ever need something fixed. Thank you!

Brooke H

OH - 9323 Blue Ash Rd, Blue Ash - 2/7/18

I couldn't be any happier. They even cleaned my car inside and out. Great job team!!!

jennifer h

OH - 830 St Rt 28, Milford - 2/6/18

The customer service and communication about my repair has exceeded my expectations. This is the cleanest, friendliest, most professional shop I've ever seen. They also finished the repairs a week ahead of schedule! They took a bad situation (accident) and made it pleasant.

Sherry H

OH - 5130 Hudson Dr, Hudson - 2/5/18

The work was expertly done. It was done promptly and I liked that an Enterprise Rental Car service was next door. It made getting a replacement vehicle while the work was being done very convenient. I was treated professionally and politely at Gerber.

Timothy M

OH - 1046 Dublin Rd, Columbus - 2/2/18

The whole process was very easy from getting the estimate to dropping off my car and getting a rental. I was updated frequently on the progress of the repairs which were done very quickly. They do an excellent job all the way around.

Barbara S

OH - 8849 Columbia Rd, Maineville - 2/1/18

I found that service was friendly, fair and very easy to work with. It was hands down with best estimate for the repairs. They even sought ways to save me money! (Who does that?) I was notified the day BEFORE that my car would be ready in a day. Then they called the day of completion with a pick up time. I loved working with these guys and will always do business with them! These guys believe in Customer Service!!!

Marguerite A

OH - 6101 Cleveland Ave, Columbus - 1/31/18

Gerber was fantastic. They updated me at least twice a week via email and voice mail. They handled taking my car back to the location it started at, which was more convenient to me (taken to a different location so it could be done faster). Every single person was nice, patient and complete customer service focused. Took their time, did not talk down to me, went out their way to inform, help, etc.

Elaine

OH - 5820 Shier Rings Rd, Dublin - 1/31/18

Couldn't be happier with people and service! Courteous, professional and quick. Our car looks great!

Charles and Beverly F

OH - 26618 Brookpark Rd Ext, North Olmsted - 1/26/18

GOOD JOB

nora W

OH - 9323 Blue Ash Rd, Blue Ash - 1/25/18

Very friendly and was given fast courteous service.

Janet M

OH - 3912 Youngstown Rd, Warren - 1/24/18

the staff at Gerber was soooo helpful!!! They were so helpful in such a time of distress! Rody, especially! And my car was truly spectacular when I picked it up one day earlier than I expected!!! I have recommended you to all my friends and to the service station where I get my oil changed

barbara r

OH - 8849 Columbia Rd, Maineville - 1/22/18

work was performed well and no issues were found

gary s

OH - 5820 Shier Rings Rd, Dublin - 1/19/18

Gerber did an excellent job on our repair. The personnel we dealt with were courteous and efficient. We particularly appreciated the regular updates on the repair process and the strong customer service.

Luis W