Ohio Feedback

OH - 1046 Dublin Rd, Columbus - 11/3/23

Quick. Easy and great/fast communication!!

Zoey G

OH - 8849 Columbia Rd, Maineville - 10/31/23

Staff was prompt and made sure that I was informed on on the repairs.

Todd G

OH - 26618 Brookpark Rd Ext, North Olmsted - 10/30/23

Friendly professional atmosphere. Work done as promised and on time. Excellant work. Looks like a new car.

Lois G

OH - 5461 Mahoning Ave, Austintown - 10/28/23

Excellent service---Brooke S. Kept us informed during the repair process!

Edward

OH - 26618 Brookpark Rd Ext, North Olmsted - 10/25/23

Seamless and hassle free. Staff was friendly and very accommodating, service oriented to make what could be an anxiety driven process to one that brought our "Mable" GLC back to its original beauty.

Richard C

OH - 12444 Jefferson St, Perrysburg - 10/21/23

Five stars for sure. My car was in for collision repair and I worked with Ben J. in Perrysburg. He was excellent, he explained everything. And when the chrome was backordered, he let us know immediately. He went to a meeting in Columbus and heard someone saying they couldnt use some chrome. He checked and and brought it back for my car. This location was very courteous, professional. Will definitely tell someone who needs work.

karen s

OH - 12444 Jefferson St, Perrysburg - 10/17/23

A breath of fresh air, everyone was very professional, and friendly. I am very satisfied with the quality of the work they did on my vehicle. I highly recommend using Gerber.

Brenda R

OH - 8710 Twinbrook Rd, Mentor - 10/10/23

Really excellent service, including front desk and Patrick Moyer, the estimator, and several other people in the office. It took three plus weeks for Honda to deliver a back-ordered rear bumper, but Gerber kept me informed the entire time. Gerber has a good working relationship with Progressive, who handled the claim. (Progressive is not my carrier, but handled the claim directly with them as their insured hit me.) I am very happy with the final product, and would refer Gerber to anyone.

Daniel S

OH - 8710 Twinbrook Rd, Mentor - 10/6/23

Repair work done before estimated completion and below estimated cost. Very courteous service.

Stephen S

OH - 8710 Twinbrook Rd, Mentor - 10/6/23

Repairs done before estimated completion and below estimate. Very courteous service.

Stephen S

OH - 1151 W Bagley Rd, Berea - 10/4/23

Excellent service! The staff is professional, friendly and empathetic to my situation. Everything was explained to me. I was kept in the loop while repairs were being done. The repairs were done in a timely manner! My vehicle looks FANTASTIC! Thank you to all of the Gerber staff that interacted with me and worked on my vehicle! You guys ROCKED it!

Helga

OH - 3912 Youngstown Rd, Warren - 9/29/23

Excellent work, friendly staff.

Patrick R

OH - 8090 Southern Blvd, Youngstown - 9/25/23

Service was A+ and it was obvious that repairs were done with care and precision. I was very pleased and will recommend Gerber to anyone who needs repairs.

Rosemarie E

OH - 5130 Hudson Dr, Hudson - 9/22/23

John H, my estimator, was very nice as was the rest of the staff at the Hudson, OH, location. The damaged bumper on my 2011 Ford pick-up truck looks like new again. Upon pick-up, I was surprised and pleased that the interior of my truck had been cleaned and vacuumed in addition to the outside wash. Tire shine was even applied! I would not hesitate to use this location again for any future auto body needs.

Marsha D

OH - 2000 Pearl Rd, Brunswick - 9/21/23

Very happy with the repair and the quick turnaround. Most impressed with their customer service. I'm having new flooring installed and was unable to pick up my vehicle when it was finished. So they brought it to me!!!

Linda C