North Carolina Feedback
NC - 6701 E Independence Blvd, Charlotte - 7/13/22
Great customer service and repairs done. Was notified throughout the whole process as what was needed to be done and how long it would take. Melissa was a great help and very knowledgeable when doing the initial inspection for damages and repairs needed. Everyone was so nice and helpful, I will definitely be back if needed for any future repairs needed and recommend to my friends and family
NC - 804 Salisbury Rd, Statesville - 7/13/22
The communication was excellent, and we were notified promptly of any changes in timing, repairs, etc. The repairs look great and we were well informed of the warranty. Thanks.
NC - 804 Salisbury Rd, Statesville - 7/11/22
They were courteous. They kept me informed. And they got it done super fast.
NC - 804 Salisbury Rd, Statesville - 7/11/22
Very informative and kept me updated throughout the entire process. Report work looked great. Finished ahead of schedule.
NC - 111 Commons Dr, Mooresville - 7/6/22
Phenomenal service. Would return for any repairs needed in the future.
NC - 111 Commons Dr, Mooresville - 7/6/22
I was disappointed in the amount of time it took to get scheduled for the initial appointment, but, once it was taken into the body shop the service was awesome.
NC - 111 Commons Dr, Mooresville - 7/6/22
I was disappointed that but took so long to get an appointment scheduled; however, once the car was in the body shop, the turnaround time was awesome.
NC - 111 Commons Dr, Mooresville - 7/6/22
Wonderful job car looks beautiful just like brand new!!! WONDERFUL WORK I WOULD NOT EVER GO ANYWHERE ELSE !
NC - 111 Commons Dr, Mooresville - 7/6/22
You did a great job and returned the vehicle several days prior to your estimate>
NC - 804 Salisbury Rd, Statesville - 7/5/22
Great friendly service from start to finish. Very pleased with the repairs. Kept me updated almost daily with the progress of the repairs. Great Job Team Gerber!
NC - 5130 Raeford Rd, Fayetteville - 7/1/22
Awesome
NC - 212 Old Salem Rd, Morganton - 6/24/22
Gerber Collision did an excellent job in repairing my vehicle! I was thoroughly impressed with every step of the process; from the original inspection and estimate to the final inspection after the repairs were completed, I was totally satisfied. Darren, the estimator did a very thorough initial repair estimate and Tamara, the customer service representative, kept me informed throughout the repair process. I am totally satisfied with the repairs to my vehicle as well as updates along the way, until the completion and return of my vehicle and I highly recommend Gerber Collision to anyone needing collision repair work. Thank you, Gerber Collision! Sincerely Herbert
NC - 2600 Jefferson Davis Hwy, Sanford - 6/21/22
The experience I had with Gerber was absolutely awesome! The service took about 8 days but that was due to a part having to be ordered but after I received my car back they did some extras to it free of charge! My car looked brand new when I got it back! No bad complaints at all!
NC - 111 Commons Dr, Mooresville - 6/16/22
Great work Good up to date messages Delivered before date promised
NC - 111 Commons Dr, Mooresville - 6/16/22
Excellent quality of repairs - part replacement, body work, and paint all excellent. Original manufacturer parts were not readily available, so the option for after-market parts with my inspection and concurrence were offered and very much appreciated. Kacy provided frequent updates on repair status and expected completion date which was also appreciated. Gerber being a preferred provider by State Farm, the interactions between the three parties (me, Gerber and State Farm) were seamless. The estimated completion date was met and was actually a couple of days early. I would definitely use Gerber again for any future repairs.
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