North Carolina Feedback

NC - 712 Sunshine Way, Greensboro - 11/6/13

Michael Gaskin and his team did a fantastic repair job on our vehicle. Very easy to deal with and the finished repair looks great. Thanks.

DURWOOD R

NC - 111 Commons Dr, Mooresville - 11/5/13

I have never worked with a company who is as customer focused as this location is. Our repair after being hit by a deer was hassle free. I was kept up to date as things went along and felt that they were focused on making sure we were happy. Congratulations on being so good!

Christine F

NC - Mobile Glass Services - 11/1/13

Everyone that I dealt with at Gerber was extremely helpful and professional. The level of customer service was a definite 10 and I would recommend using them to a friend for sure!

Amanda L

NC - 801 N Main St, Holly Springs - 10/29/13

Gerber got my truck into the shop quickly after I hit the deer. They kept me informed with progress reports and my truck looks great. Excellent work and great people to work with.

Francis G

NC - 1429 Mechanical Blvd, Garner - 10/29/13

LOVE LOVE THESE GUYS--had two vehicles repaired here- deer vs car and storm vs car-- highly recommend to all-- they are professional , pleasant and great to do business with. They kept me informed of the work progress and did an outstanding job fixing both vehicles-- AAAA++++ thanks guys

helen s

NC - 1429 Mechanical Blvd, Garner - 10/27/13

This is my second occasion this year to utilize Gerber Collision and Glass in the last year. Excellent service and repair. I would definitely recommend them for any collision repairs!

Brenda C

NC - 1429 Mechanical Blvd, Garner - 10/24/13

Service from the front desk/reception to actual work was prompt, professional and courteous. John handled my service order and was knowledgeable and explained the work done well, and I was felt he had a genuine concern to do the job well. And I got my car back cleaner than when I left it!

Cecil H

NC - 11537 Clayton Blvd, Clayton - 10/23/13

Personnel were proficient and helpful. Their estimate was reasonable and the work completed as it should have been and as promised.

Harry K

NC - 11537 Clayton Blvd, Clayton - 10/23/13

GREAT SERVICE!!! THEY KEEP YOU UPDATED IN EVERY STEP.

Katy A

NC - 8125 Market St, Wilmington - 10/22/13

EXCELLANT WORK. THANK YOU.

Emmett R

NC - 712 Sunshine Way, Greensboro - 10/21/13

I received excellent customer service. Professional & courtesy staff. Very nice facility. Michael Gaskin delivered on the promise! Thank you.

Bonnie D

NC - 712 Sunshine Way, Greensboro - 10/19/13

From the first time I walked in, they made me feel very comfortable. They service was very good and the people were very nice. A guy name Michael at the front desk was friendly, smiled, and made sure i was updated at every turn on the service of my car. I would definitely return if i ever need work on my car again. The repairs look very nice.

ellis w

NC - 2821 Capital Blvd, Raleigh - 10/19/13

These guys were so awesome, I did a shout out to them on all of the social sites I'm a member of as well as a couple friends. I was in a car accident Tuesday 10.15.2013 where someone pulled out onto the main road in front of me. The front end of my dodge charger was damaged and needed to be replace. I called Gerber at 0730 (time the open) on Wednesday 10.16.2013 and they set me up to come in for an estimate that same morning and 0930. When I arrived, the ladies at the front were very courteous, helpful, and friendly (awesome customer service). Darrell Ferguson (they guy that did the estimate) was very efficient. He came out and got straight to work with taking pictures and taking note. The only thing is the insurance company (Hartford) who the claim was filed under sent Gerber 2 different files both with different information. Because of ... this, Darrell wasn't able to do much until they returned his phone call. In the meantime I went home and waited for a call back. Shortly thereafter, Darrell called me back informing me that her insurance (Hartford) took full responsibility for for the accident and would cover all repairs and rental car fees. I drove back over and had a feeling that I was leaving my vehicle in good hands. They quickly got it in and got me connected with a car rental agency. On Friday 10.18.2013 I received a phone call informing me that my car was ready and I could pick it up anytime. I was shocked that it was done so quickly!!! WONDERFUL. When I went to get my car, I was amazed at the work. The paint matched perfectly, the work was immaculate. They did such an awesome job!!! I would recommend them to anyone needed some work done! Thanks guys!!! From customer service right down to the work they did, they're the best!!! read more

Bobbie B

NC - 11537 Clayton Blvd, Clayton - 10/17/13

Service was quick and priced well.

Troy A

NC - 2821 Capital Blvd, Raleigh - 10/17/13

It is rare to see a business go out of there way for you, but Gerber collision did. They were amazing to work with. They walked me through the process step by step. I'm very mechanically inclined, so they walked me into the garage and showed me all the items that need to be repaired once the fenders and bumper were off. They called me to keep me up to date, and responded quickly to my inquiries. I never go out of my way to write reviews or give feedback, but I thought it was necessary to give credit were credit was due.

Mitchell S