North Carolina Feedback

NC - 2447 Onslow Dr, Jacksonville - 10/17/14

Gerber Collision & Glass is a well organized, polite and respectful. Although the dates was off by a few days I was still updated with new feedback as soon at they got it which made it much easier for me to work my day around it. They did a really wonderful job on my spouses car and is pleased with the service given.

Delroy A

NC - 8813 Ice Dr, Raleigh - 10/16/14

Everyone at this location from start to finish was extremely nice to me! I was "not very nice" because I was mad at myself for having wrecked my van and having to go there and be without my car and regardless of my bad attitude they STILL were extremely nice the whole time! I'm so happy with the work! My van looks brand new! Better than before I wrecked it! Thank you soooo much to EVERYONE at Gerber on Ice Drive in Raleigh for ALL YOU DID for me! --- They even washed and vacuumed my car! So so so happy and pleased with everything and everyone! ..... By the way, I work at an auto repair shop and did not let them know this at all and I will definitely refer EVERY customer I have to them and hope their business prospers!!!!! HIGHLY HIGHLY HIGHLY RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BETH C

NC - 1978 S New Hope Rd, Gastonia - 10/16/14

The work you guys did was great! Dealing with USAA not so much.

William D

NC - 1978 S New Hope Rd, Gastonia - 10/16/14

Great experience! Andrew provided excellent customer service. Repair was very quick and looks brand new. My car had even been washed when I picked it up. I have also seen other work done by Gerber Gastonia and highly recommend to anyone in need of collision repair.

Beverly A

NC - 2447 Onslow Dr, Jacksonville - 10/16/14

Throughout this process Harris M. was great. He always kept me well informed and his projections were right on target. I would definitely come back to Gerber for future business.

Mark S

NC - 1978 S New Hope Rd, Gastonia - 10/16/14

The team at Gerber, in Gastonia, exceeded my expectations. The work was prompt and excellent in quality. Andrew communicated with me and kept me informed of the status of my car. Great job!

Marc S

NC - 2821 Capital Blvd, Raleigh - 10/15/14

Gerber was very proactive and provided top notch customer service. I had never heard of Gerber before, really had no need for their services, but after hitting something on the interstate that damaged the underside of my car, MetLife said take it to their preferred vendor in Raleigh - they are great. I thought we will see. I was amazed and satisfied with the whole experience. They explained things well, kept in touch with me and texted me on the progress of the service, and they made it painless. I asked for them to get it done one day early, and they did. Excellent service. Thanks for the experience - Gerber made me a believer and I would recommend this company to anyone that asks.

Mark C

NC - 255 E Parris Ave, High Point - 10/15/14

Highly professionals who give excellent customer service. I was extremely pleased with the entire repair process--from start to finish.

Alice S

NC - 1978 S New Hope Rd, Gastonia - 10/15/14

I am writing to commend your honest appraisal of a recent work done by one of your estimators - Andrew D. This was involving my 2012 Toyota Prius V which had a visible blemish on the passenger rear when I grazed against my garage. Prior to my visit, I went to one of your competitors who estimated the work around $1400. Andrew inspected the damage, walked to the shop and returned with a polishing compound. He rubbed the affected area several times and presto, the blemish was gone. He thus saved me costly repair bill. It is this type of dedication to excellence and integrity that brings customers back. Please feel free to use these comments for any media advertising. People should know this is the type of service you represent.

Ray S

NC - 13516 Old Statesville Rd, Huntersville - 10/15/14

I took my car in for a minor door repair on my 2013 Elantra on Monday morning. At the end of the day Tuesday they called and said it was done. Looks great - very nice facility - friendly staff. Very satisfied first time customer! Would use them again

Thomas W

NC - 1978 S New Hope Rd, Gastonia - 10/15/14

Great service, timely, and proficient...........as promised.

Donald B

NC - 1978 S New Hope Rd, Gastonia - 10/14/14

PEOPLE DID A GREAT JOB ON A SCALE OF 1 TO 10 10 BEING THE BEST THEY ARE A 10 GREAT JOB GUYS.

RITA S

NC - 1978 S New Hope Rd, Gastonia - 10/14/14

I have used Gerber in Gastonia, N.C four times over the last several years and they have done an excellent job every time.

Christopher L

NC - 1429 Mechanical Blvd, Garner - 10/13/14

great service always ready to assist