North Carolina Feedback

NC - 201 Maynard Crossing Ct, Cary - 4/28/16

I received calls every Tuesday and Thursday regarding the status of my car. It was completed earlier than expected. Everyone I spoke to was very helpful and friendly.

Amanda

NC - 1140 US Hwy 70 SE, Hickory - 4/27/16

Excellent service for all employees. Updates on repair given as work progressed. Repair finished earlier than originally promised. Car was washed and cleaned also after repairs were made. Rashey M. did an excellent job in handling all the paperwork.

hilda m

NC - 3506 Bragg Blvd, Fayetteville - 4/25/16

Excellent repair work. Jennifer, my estimator kept me updated daily of repair progress. She is a gem for Gerber. I'd be proud to recommend friends to see her for collision repair needs. Please feel free to use my feedback. Thanks!

Michael J

NC - 1978 S New Hope Rd, Gastonia - 4/25/16

Thanks for taking care of everything and keeping me informed

Robert R

NC - 1978 S New Hope Rd, Gastonia - 4/25/16

I am very pleased at the work I had done on my car. it was a very pleasant experience. the people there were very informative and very nice to work with.

Janine B

NC - 712 Sunshine Way, Greensboro - 4/24/16

I had a great experience with Gerber Collision. I know now why USAA has them on the preferred list! Customer service is nice, and they keep you very informed. The work was awesome...I cannot even tell that my car was damaged! Feel like the company went above and beyond to help out. The process was simple and easy!

Meredith C

NC - 8813 Ice Dr, Raleigh - 4/23/16

excellent work and service.

marge b

NC - 13516 Old Statesville Rd, Huntersville - 4/22/16

The customer service and work that was done was outstanding. I highly recommend gerber!

Luke S

NC - 3506 Bragg Blvd, Fayetteville - 4/22/16

All of the staff at Gerber Collision is professional, courteous, and efficient. Jennifer and John worked quickly and effectively to get my car in on the same day and communicated with my insurance company to get the work done flawlessly in half the time that other collision shops told me it would take! I would recommend them to anyone! Amazing!

Magi Y

NC - 1429 Mechanical Blvd, Garner - 4/21/16

I gave Gerber Collision and Glass 5 Stars because of the great customer service that I received and the phone calls that I received about the status of my vehicle from start to finish. Also they did an excellent job on my vehicle. I strongly recommend them if you need body work done on your vehicle. I definitely will use Gerber Collision And Glass again. Thanks for a great job on my vehicle and great customer service.

Barbara M

NC - 201 Maynard Crossing Ct, Cary - 4/21/16

2nd experience with Gerber. Both terrific. Embarrassed a little this time because the damage to my car was done by me in my garage, not while driving. Everyone was so nice and John F. even made me feel better because he explained that this type of damage can happen to anyone. I was given a complete estimate of cost and a time frame for completing the work. John sent me texts and called to keep me attuned of how the repair was going . A bad event but I was treated royally!!

Stephen B

NC - 1978 S New Hope Rd, Gastonia - 4/21/16

Very professional customer service from beginning to end.

Tifini F

NC - 1429 Mechanical Blvd, Garner - 4/21/16

They did a great job on the car and provided regular updates about its progress for my work completed on 4/5. I went back recently for a different repair and got the same type of customer service. I will definitely use them again in the future.

Kevin U

NC - 1429 Mechanical Blvd, Garner - 4/21/16

They do good work and went the extra mile customer service wise for my recent 4/20 visit. Special thanks to Will the GM for helping me out after they closed. I had an issue at work and got there 30 minutes after the shop officially closed. He helped me out and run me up so I could take my car. He saved me from having to try to manage rides that night and the next day to pick up my car. Thanks so much!!!!!!!

Kevin U

NC - 1978 S New Hope Rd, Gastonia - 4/20/16

The service was fast and professional. I had an appointment and the service was done timely. Mr. W. was very professional, honest and took care of my vehicle.

Betty b