North Carolina Feedback
NC - 1426 S Miami Blvd, Durham - 6/2/17
My beautiful white Mercedes unfortunately was subject to someone's poor idea of a art project by using my car as a canvas for their black spray paint. I came to the shop thinking that I would have to schedule an appointment to leave my car to be fixed. But Brad went above and beyond, trusting his gut, he did a test spot, that worked! Brad was able to remove ALL of the spray paint from my vehicle...even the cracks & crevices of the door handle. After about 30 or so minutes, my car was like nothing ever happened. And after they did a courtesy wash, it was cleaner than it was before it had gotten spray painted. Thank you to the detail guy as well! And the icing on the cake was I did not have to pay my insurance deductible (bc I had made a claim originally)- the insurance paid for it! I left VERY pleased with my service experience from ... read more
NC - 111 Commons Dr, Mooresville - 6/2/17
Professional, efficient, helpful, friendly and accommodating just a few words to describe the staff at Gerber collision. They had the part for us within 24 hours and installation was done quickly thank you for your service. We will recommend highly
NC - 13516 Old Statesville Rd, Huntersville - 6/2/17
Walked me through repair process; answered all questions; called Enterprise car rental so I could rent car. All employees I dealt with were extremely patient, polite & efficient re handling my claim. Also kept me updated through repair process on a daily basis. The whole process was totally painless. When I picked up my car, it looked brand new. Just can't say enough good things about these people. Thanks so much for a great repair experience!!
NC - 5130 Raeford Rd, Fayetteville - 6/1/17
Appreciate the kind and professional services of Tabitha. My car looks great.
NC - 5130 Raeford Rd, Fayetteville - 5/31/17
Today I went in to see Terry whom came highly recommended to me by HD. I ride a 2016 Street Glide Special Velocity Red . While parked, my bike fell victim to the dreaded domino effect. To me I just knew I would have to have both saddle bags totally re-painted. Terry assured me it was not that serious. He buffed them out and to my amazement they looked new again. Terry also gave me great advice on how to protect the bags from road debris. Terry was very knowledgeable , professional and positive Can-Do attitude turned a stressful day into relaxed day. Thank God for people you have working for you, keep up the good work Gerber!!!
NC - 201 Maynard Crossing Ct, Cary - 5/30/17
My car got rear ended and both insurance companies (mine and other party) referred me to Gerber in Cary. So far the experience is great. I just dropped off the car today. Gail the service specialist/scheduler was great. Jon the person who took me in was great. Very pleasant atmosphere. Great people.
NC - 2460 W Roosevelt Blvd, Monroe - 5/30/17
They were awesome! I filed through another insurance since I was rear-ended and not at fault. They were very patient and efficient when it came to dealing with that insurance company. I would definitely bring my car back to be fixed by them if needed. Daniel is amazing!
NC - 2723 S Browntown Rd, Rocky Mount - 5/29/17
My highly modified 2012 Chevrolet Camaro SS was expertly repaired by the Gerber Collision staff in Rocky Mount, NC. I was kept updated regarding my car's repair status every Tuesday and Thursday while it was being fixed. Whenever I emailed or called, Jeremy N. made time to promptly answer all of my questions. He also handled the hassle of obtaining some aftermarket parts for my Camaro which needed to be replaced. When my car was returned to me, I was surprised because it looked brand new! It was obvious that the staff took meticulous care in fixing all of the damage to my vehicle. I am extremely happy with the high quality repairs and stellar customer service I received at the Rocky Mount Gerber Collision. They even helped me return my rental car and I will definitely be recommending this shop to everyone in the area!
NC - 13516 Old Statesville Rd, Huntersville - 5/29/17
Very pleased
NC - 201 Maynard Crossing Ct, Cary - 5/27/17
Excellent service from my initial visit, current updates of my repairs and a beautiful end result. So happy with the professional services from Gail and Lee.
NC - 11537 Clayton Blvd, Clayton - 5/27/17
My ram 1500 was hit from behind by a big truck and pushed into several others. I thought it was totaled. Gerber made it look like new. They even fixed a few things not from the accident. They kept me updated with frequent texts and calls and delivered on time and for the price originally agreed. Really, top marks all around! If you need a collision expert, I wouldn't hesitate to call Gerber!
NC - 5010 Wilkinson Blvd, Charlotte - 5/26/17
Excellent service !!!!Kept us informed ever day..amazing work!!! My car looks brand new thank you Gerber Collision
NC - 3506 Bragg Blvd, Fayetteville - 5/25/17
They did a great work, repairing two long-standing dents, and completed the job one day prior than estimated. The paint job was seamless with rest of car. I was extremely pleased. Note: I paid out of pocket; this was not an insurance claim.
NC - 712 Sunshine Way, Greensboro - 5/25/17
Best body shop in town!
NC - 6013 Victory Lane, Concord - 5/24/17
The first time we had to get an estimate my wife and 2 year old had to go. The ladies in the front were very thorough and helpful. They did not make her feel insecure like most car places do. They kept us informed about what was going on.
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